Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1506 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 20, 2024
They're reliable,honest and operate professionally with integrity. I will recommend empire auto group to anyone who is looking for auto. Deepak was very helpful in the whole process and takes time to answer any questions I may have and also gave useful advice on the way forward. Alex too was very professional and and provided me with the necessary information I needed..this guys are so wonderful. I'm very happy to have been referred to empire auto group .Deepak and Alex are the best!!!
Written By: eleonu s
Empire Auto Group East values your kind words. We're glad our team provided you excellent service. Wishing you smooth rides ahead.
November 19, 2024
Got a 2017 through Sam. What an amazing experience. This guy really knows his cars inside and out. Quick easy professional.
Written By: Barry J
Empire Auto Group East is pleased to hear about your satisfactory experience. Our team takes pride in delivering knowledgeable, quick service. Thank you for choosing us.
November 16, 2024
I had great experience from the show room especially from deepak and abhishek those guys were wonderful
Written By: Alan S
We're glad to hear about your great showroom experience at Empire Auto Group East. Our team aims to provide exceptional service, and we're pleased you felt well taken care of.
November 08, 2024
Excellent attention and service from Wendy. She is always willing to answer any questions that arise during the purchasing process. Highly recommended.
Written By: Luis E
We're grateful for your kind words. Our team strives to provide detailed attention and service at Empire Auto Group East, so it's great to hear your experience reflected that.
November 08, 2024
(Translated by Google) Excellent service and place to purchase your vehicle. 100% recommended. Wendy and Deepak helped me get the car I wanted. (Original) Excelente atención y lugar para adquirir tu vehículo. 100% recomendado. Wendy y Deepak me ayudaron a tener el carro que deseaba.
Written By: Katalina C
Muchas gracias por la recomendación tan positiva. Es muy bueno saber que pudimos ayudarte a conseguir el vehículo que deseabas en Empire Auto Group East.
November 08, 2024
It was a great service here. I recommend this Empire Auto Group to everyone.
Written By: Yam G
We're pleased to hear about your experience at Empire Auto Group East. Thank you for recommending us to others.
November 07, 2024
I highly recommend this company! Empire Auto Group My experience with them has been exceptional - twice! First, they helped us sell our Jeep at a fantastic price. More recently, I explored upgrading my current vehicle (though it didn't ultimately happen). Nonetheless, I wanted to express gratitude to the outstanding team, particularly the dealership Nasser Soufan representative . He was incredibly kind, patient, and informative, offering valuable ideas and advice without any pressure - a refreshing change from other companies. His professionalism and genuine approach left a lasting impression. I wholeheartedly endorse this company for anyone seeking top-notch service and hassle-free automotive solutions."
Written By: Talin G
Empire Auto Group East appreciates your kind words and recommendation. We’re glad our team could assist you in selling your Jeep and in exploring vehicle options. Your feedback about our team's professionalism means a lot to us—thank you very much.
November 07, 2024
After finding out we had needed some additional repairs to safety our vehicle, the staff, Ginelle and Moe, were extremely helpful finding a financing option that we were approved for and went above and beyond with help finding accommodations for a hotel and transportation to and from while the vehicle was being repaired overnight.
Written By: Die L
We're glad our team could assist with your financing and accommodations. Thank you for choosing Empire Auto Group East.
November 02, 2024
They don't even make the time to call you when they say they're going to. This company is a joke.
Written By: Brittany K
Brittany, Thank you for bringing this to our attention. We would like to speak with you about the level of communication you have received. Please send us an email with your contact information so we may discuss this further. Best regards, amanda@pmol.ca
October 29, 2024
DONT BUY HERE I purchased a vehicle from empire they lie amd sell u a vehicle mid to high mileage they have a useless warranty they sell u that can't use if u need a down payment they fraudulently put it through as a auto repair loan as they say they have a program for down payment which is there fraudulent auto repair so on top of your car payment they sold me a $3000 warranty that u can't use as the company won't pay for repairs that are covered under the warranty and for the vehicle they sold me I'm now at $8000.00 of repairs out of my pocket that there great warranty was suppose to me cover at least half of it which didn't cover any and all Empire excuse is it's a mid to high mileage vehicle that they sold me in the first place as I was forced into the vehicle and lied to me and my cosigner only habe had the vehicle just over a year but the issues startedjust after I got it empire auto group don't care about there customers just out to sell u a vehicle and after u have it they are like oh well nothing we can do and when u have a meeting to hopefully resolve the issues they don't do anything to help u so DONT BUY from EMPIRE AUTO GROUP
Written By: Keith P
Hello Keith, Your feedback is taken very seriously here. I would like the opportunity to speak with you about your recent experience with our Service Department regarding the condition of your newly purchased vehicle from our Sales Team and the details of your warranty. Additionally, I would like to address the level of customer service that you have encountered. It would be greatly appreciated if you would kindly email me with your best contact information at a time that works best for you. Thank you, amanda@pmol.ca
