Collingwood Toyota
10230 Highway 26 E , Collingwood, ON, L9Y 0A5
Member since October 07, 2015
10230 Highway 26 E Collingwood ON L9Y 0A5Overall Score
Collingwood Toyota766 Reviews
328Review Ratings Breakdown
Consumer Reviews
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May 27, 2021
Speedy service and nice staff.
Written By: Ashley C
Beware of the service department taking advantage
May 26, 2021
My mother has been dealing here for years. She always told me she was so happy with how well her vehicle was looked after. Until yesterday. She received an unusually large bill for a vehicle that is routinely maintained with very low mileage (she is 87 yrs old and doesn’t drive much). She called me after as she was surprised she had to put out well over $1000 for her vehicle that is like new. The inspection report filled out by the technician clearly states that all tires are wearing evenly, yet she was up sold a four wheel alignment for no good reason. They proceeded to also sell her an EFI service (total hogwash) which was not required. In addition to that, the rear brake pads and rotors were also replaced when the report clearly stated there was at least 50% left. In addition to all of these unnecessary repairs they also recommended a brake fluid flush. As stated before this vehicle is like new. They took advantage of an 87 yr old woman who agreed to these repairs because she trusted them and thought it should be done. I called this morning to discuss this with the service advisor. He was extremely defensive and quickly realized that he was not able to pull the wool over my eyes. You should be ashamed taking advantage of a loyal customer like that. So to all who are not educated in mechanical repairs/maintenance beware of being sold things you don’t need.
Written By: Ken
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Excellent, personalized and patient service by people who listened to us carefully.
May 24, 2021
We were impressed with the whole purchase process. The COVID protocols were thorough and helped us feel safe at the dealership and while test driving. Every aspect of the car was explained carefully and we were given time and no pressure to make decisions. When we picked the car up, every aspect of the vehicle and the techy gadgets were explained. They even hooked up all our phones! We are very proud to now own a hybrid vehicle and another Toyota. We keep our cars a long time and expect a lot from them so Toyota has been our consistent choice. Thanks Collingwood Toyota.
Written By: ANDREA
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May 17, 2021
Written By: Teresa M
May 17, 2021
Ted you’re amazing and honest!
Written By: Chiya G
May 11, 2021
👍👍
Written By: Tony F
May 10, 2021
We had a great experience with Tim and Vicki was great. Tim answered every question I had. Helped me make my decision of the best RAV4 model for me. I was confused with which to choose out of the 3 I was considering. Tim was patient and very knowledgeable. Vicki was fun to talk to as well. She has the same model I selected and she gave me all the scoop about it. As well told me how much I’ll enjoy it! I’m loving my Toyota RAV4 limited Hybrid. It’s fun to drive. Looks beautiful. Love the color - blizzard pearl and tan interior - it’s beautiful! We did order a dash cam. We are waiting for it to come in. I’ll take a look at more accessories available. Thank you so much!!
Written By: Suz &
May 06, 2021
It was a pleasant experience buying a car from Ed Akitt. Very professional and no pressure. Ed answered any question I had. I would buy from him again.
Written By: gilles b
May 05, 2021
Written By: David K
May 05, 2021
Very friendly and customer oriented sales agent. Not imposing. Wonderful experience.
Written By: DiMouli A
