Lindsay Buick GMC Ltd
150 Angeline St N , Lindsay, ON, K9V4N1
Member since July 03, 2014
150 Angeline St N Lindsay ON K9V4N1Overall Score
Lindsay Buick GMC Ltd1719 Reviews
1207Review Ratings Breakdown
Consumer Reviews
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David Hill
August 31, 2014
Buying a new car is always a stressful time for me. Dealing with Sam Thornbury was a pleasant experience overall. He was knowledgeable about the cars I mentioned and displayed no pushiness that can often be associated with purchasing a new car. I appreciated the fact that he allowed me to drive the new car for at least 30 minutes on my own both on highways and in town settings. His pleasant, friendly personality made this purchase quite easy for me. However, I do think that I was not given an adequate evaluation for my trade in 2008 Enclave by Joshua. It had reasonably low mileage (122000 km.) and was in reasonable condition for the age of the car. The car had been serviced for the better part of its life at Lindsay Buick and I never let a problem slip. I had it immediately repaired or replaced. The vehicle had 15,000 km on it when I purchased the car from Marvin Starr himself at his dealership, so in the 6 1/2 years of my ownership, I had only added about 107,000 km. The car had every single option available for this model so I had expected a higher trade in value than I was offered. I had checked out the possible trade in value in car magazines and they ranged from $15,000 - $19,000. I was offered $11,000 later upped to $12,000. I realize that the dealership has to make a profit in its dealings with car wholesalers, but I did think that the trade in was unreasonably low. However, I had finally made up my mind to purchase a new vehicle for my trip south for the winter and since I hate haggling with a passion, I accepted Joshua's second price. However, the worst part of the deal came when I was sent to see Cindy. Cindy is a lovely person but she is the epitome of a "fast talking sales person." Her opening words were "I have picked out a couple of plans for you." She then went on to RAPIDLY explain the plans she was promoting. To be perfectly honest, I came away from that experience with my head literally spinning. She spoke a mile a minute for what seemed like an eternity. Her approach to sales was exactly what turns me off buying a new car. Buying a car is most people's second largest purchase after a house. Your mind is spinning with facts and figures and then you are hit with someone like Cindy. I came away with my head literally spinning and when I got home and looked at the bill of sale, her fast talking had added over $5,000 to the price of the car. I would have far rather dealt with Sam for these additional purchases. Her approach totally turned me off Lindsay Buick. I would rather deal with a sales person who approached their job in a slow, methodical manner or presentation. I know that she is working for the dealership and her job is to "up" the cost of the deal. This is the only part of the entire car purchase that disappointed me. I would rather deal with a slow talking, calm person rather than what I experienced. I expect that she must work on commission with the way that she deals with Lindsay Buick's customers. I might have ended up purchasing an identical amount of "plans" but her sales technique is NOT to my liking. In my 52 years of driving, I have bought several cars and you are always sent to see a person like Cindy after the deal is firmed up, but she was the only one who left me with the feeling of having been "taken." I look forward to continuing to work with Jim Forsythe in the years ahead as the car needs attention and also with Sam Thornbury who was my original sales person, but in future, I will not deal with the likes of "fast and smooth talking Cindy." Her entire rapid fire approach was not to my liking. On a happier note, I have had the car for almost 2 weeks now and have driven it over 1200, km. The car has performed beautifully and I am happy with its performance to this point.
Written By: DAVID
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Awesome
August 31, 2014
Everything I requested was done without fail and quickly. The vehicle I purchased was a surprise and it was delivered as such.
Written By: Raymond &
Thank you Marie and Raymond for your business and your kind review. You and your family are a great pleasure to deal with.
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Great!
August 31, 2014
Work around the problem, Joe made the deal happen! Honour : to live up to or fulfill the terms of ..<honor a commitment> A "manger" who does not kept his word has no honour.
Written By: EARL
Thank You very much Earl for Your response and I truly Hope that this will be a New Beginning of Future Business. It was a Pleasure doing business with You Your Friend In Sales Joe Teatro
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My New Car
August 30, 2014
I received fantastic customer service from Lori. She was very quick in answering my emails and questions.
Written By: Sarah
Thank you Sarah, Mark and family.
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jamie brown
August 30, 2014
I was extremely satisfied. My purchasing experience was pleasant and through. It was stress free and I left feeling comfortable. Great experience.
Written By: JAMIE
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wonderful!
August 26, 2014
joe was outstanding! very easy to deal with i will be passing his name onto family and friends
Written By: STEVEN
Thank-You very much Christine & Steve for Your kind Review . It was my pleasure helping You in making a Great Choice in Your Buying experience. Should You ever need any other assistance for whatever Your needs at this Dealership feel free to call Me at any time. Your Friend in Sales Joe Teatro
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Tim Stauffer
August 26, 2014
Greg is a great guy and a knowledgeable member of the Lindsay team. Thanks Greg.
Written By: Tim
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2014 gmc sierra all terrain.
August 26, 2014
Thank you Sam Thornbury! I love my new truck. This was my first experience buying a brand new vehicle and Sam went above and beyond with a very competitive price and took the time to answer all my questions. I will be coming back and recomending Sam Thornbury at Lindsay Buick Gmc. Regards, Trevor
Written By: trevor
Hi Trevor. Thanks for the positive feedback and thanks for the business. I hope it is the start of many more trucks purchased from the dealership and myself. Tried to include the pic that was taken but was unable to. Hope that you will see it on our website sometime shortly. Thanks again!!!
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A Delivery Above and Beyond
August 24, 2014
Joe did a superb job of letting us choose our vehicle, having a conversation about it's features and then not only locating one of our selected colour, but going above and beyond to have it delivered very quickly so we could accept delivery on my birthday!
Written By: DEBORAH
Thank-You Deborah once again for your continued patronage and very much appreciate Your kind review. Enjoy the rest of Your summer with Your New Buick Encore and Welcome Back to Canada Both You & Dan. Your Friend in Sales Joe Teatro
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John Rosettis
August 22, 2014
As always dealing with Sam Thornbury is a pleasure. He was knowledgeable, helpful and professional in all his dealings with us. He listened to our concerns about our vehicle purchase & resolved all our issues willingly and in a very timely manner. We would, and have already recommended Sam to our friends as a salesperson they would want to deal with in purchasing a vehicle.
Written By: John
Thanks for the business John and Marnie. Very much appreciated. Always here to assist you if you have any questions at all. Thanks again, Sam.
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