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Empire Auto Group

282 Springbank Dr , London, ON, N6J1E9

Member since June 24, 2015

282 Springbank Dr London ON N6J1E9

Overall Score

4.7

Empire Auto Group

1490 Reviews

201
Empire Auto Group

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Empire Auto Group Empire Auto Group
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New vechile

August 14, 2018

Thanks so much to Sam Mroue for doing everything to help us get in to a new car with the best payments I’ve had ever when leasing thank you so much

Written By: Krista

Empire Auto Group responded on August 15, 2018

Thank you for your review, Krista! We're happy to hear that Sam went above and beyond to help you get into a vehicle that fits your budget. Don't forget our Referral Program - when you refer your friends and family to us, and they purchase a Certified vehicle, you will receive a $200 Bonus! Welcome to the Empire Family!

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Empire Auto Group Empire Auto Group
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August 14, 2018

Sam the man set me up. Got me exactly what I need for my budget and purpose. Even recommended good insurance provider. 5 stars easily

Written By: Rory M

Empire Auto Group responded on December 11, 2020

Thank you for your review, Rory! We're happy to hear that Sam was able to meet and exceed your expectations. Don't forget about our Referral Program - when your refer your friends and family to Sam, and they purchase a Certified vehicle, you will receive a $200 Bonus! Welcome to the Empire Family, and enjoy your new vehicle!

Empire Auto Group Empire Auto Group
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August 14, 2018

Sam the man set me up. Got me exactly what I need for my budget and purpose. Even recommended good insurance provider. 5 stars easily

Written By: Rory M

Empire Auto Group responded on December 15, 2020

Thank you for your review, Rory! We're happy to hear that Sam was able to meet and exceed your expectations. Don't forget about our Referral Program - when your refer your friends and family to Sam, and they purchase a Certified vehicle, you will receive a $200 Bonus! Welcome to the Empire Family, and enjoy your new vehicle!

Empire Auto Group Empire Auto Group
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2nd purchase but definitely the last from this place

August 09, 2018

Emailed Katie, our sales person she emailed back promising an appt to service car..a week later nothing, my partner and coowner emailed, told they would call with appt, now 3 weeks later and still nothing. Pretty disgusted by the level of service. This is my 2nd purchase, first experience was great, second not great, car was not cleaned at pick up, I have previous owners garbage under seat, nor was alignment done as referred to upon test drive, change oil light coming on after 1 month, body shop appt never made by sales as promised. My vehicle shakes at anything over 100 mph which is due to alighment not being done. Your mechanics need to be fired as they did nothing on my car to prepare it for a buyer. This experience has soured my opinion of your company and I will not recommended anyone purchase from either location. Initially loved the car but now I'm worried that I made a huge mistake buying it.

Written By: Michelle

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There are no staff members associated with this review.

Empire Auto Group Empire Auto Group
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August 02, 2018

Written By: maryanne m

Empire Auto Group responded on September 15, 2021

Thank you for the 5 stars, Maryanne!

Empire Auto Group Empire Auto Group
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July 08, 2018

Great place great people . Very helpful in all your needa

Written By: Posh

Empire Auto Group responded on December 11, 2020

Thank you for your review! We're happy to hear that we have met all your expectations! Welcome to the Empire Family!

Empire Auto Group Empire Auto Group
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July 04, 2018

Hani and Matt were both amazing when it came to getting the car. They both worked hard to make sure I got approved and I couldn’t be happier with the car. Thank you. I would definitely recommend this dealership to anyone looking for a used or new car.

Written By: Braeden D

Empire Auto Group responded on December 11, 2020

Thank you for your review, Braeden! We're glad to hear our team was able to work hard for you, and made sure you were able to get into a vehicle that fits your lifestyle, and budget. We look forward to your referrals! Welcome to the Empire family!

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