Murray Chevrolet Winnipeg
1700 Waverley St , Winnipeg, MB, R3T 5V7
Member since February 19, 2015
1700 Waverley St Winnipeg MB R3T 5V7Overall Score
Murray Chevrolet Winnipeg2859 Reviews
2717Review Ratings Breakdown
Consumer Reviews
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There was too much pressure to have more work done, and not enough true care about me which made the experience unpleasant.
September 04, 2019
This is the second vehicle I've purchased from Murray Chev. The service I received on the first vehicle which I bought in 2003 was perfect. Pleasant, genuine people working there. This time however, I feel like the staff's main purpose in keeping in touch with me is in order to make another sale, or increase the level of service I pay for. The first phone call which angered me was from a woman who left a voicemail saying "I have good news". I called back only to find out that the "good news" was that there is a sale on vehicles. Having just bought a brand new vehicle, I failed to agree that this is good news for me. The last phone call I received after having the truck in for maintenance was to tell me that my truck "needs alignment". I asked the woman why I wasn't told that when I had the truck in for servicing. She proceeded to tell me that it is "recommended" for the warranty. When I asked if it was "required" for the warranty, she replied by saying "Yes sir, it is recommended." What she should have said was "No sir, it is not required, but it is recommended." This play on words infuriated me. I doubt that I will continue to bring my truck to Murray for any servicing or maintenance because of the way it seems everyone working there is trying their best to get me to spend more money. What a difference in corporate culture from 2003.
Written By: PAUL
thank you for your time today .I appreciate the conversation . As stated its opinions and feed back like your that really help us get better. Please call me if you need anything . 204-275-4560 Kelly Scott Service Manager MUrray Chevrolet
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Collision Centre
September 03, 2019
I met with Kelly who inspected the lift gate of my Equinox, and he has arranged to have the repairs taken care of for me later this month. Prompt service, without an appointment, and with the assurance of quality workmanship -- much appreciated.
Written By: CURTIS
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Great
September 03, 2019
The staff are very helpful. They are also respectful towards their customers. I will go back for my next service.
Written By: GLENDA
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New Car Purchase
September 03, 2019
John was very helpful and knowledgeable. I can’t say enough good things about my experience. I had never actually had to go to a dealership before to purchase a new car. He made me very comfortable and at ease.
Written By: TARA
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Very helpful and courteous people there
September 03, 2019
Squeeking noise drivers side when turning the steering wheel clockwise. Had 1 concern, as the veh was only purchased 1 month earlier, why did the 150 point check not pick it up to begin with?.
Written By: ROBERT
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Sydney Critch
View ProfileExcellent Service
August 13, 2019
I had maintenance work done on my vehicle and was extremely happy with the service I received from Ryan. The shuttle to and from garage was a great experience.
Written By: TRACY
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Quick oil change
August 08, 2019
Met all criteria, oil change was quick. I didnt have to wait in line very long, no one tried to upsell me on things I didnt need.
Written By: ALAIN
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Colorado June 2019
August 02, 2019
Mike was good, no pressure sales, and was willing to go the extra step and help me find a ladder rack! (I unfortunately couldn't use the one gm was offering).
Written By: MARK
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Completely satisfied
July 31, 2019
Mike Richardson provided excellent information and also in fact great customer service . He is very convincing and a senior at salesmanship.if I buy another vehicle from dan Murray it will be through mike.
Written By: SERGE
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The best possible vehicle purchase we have ever had.
July 30, 2019
Jaime Erb is the best sales person we have ever dealt with when purchasing a vehicle. He understood what we needed, respected our budget and wasn't pushing us into something else. He understood that we were not into playing games as some dealerships like to do. Jamie was straight with us and worked with us to make that happen and now we own our second vehicle purchased from Murray Chev.
Written By: BRADLEY
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