Brantford Honda

June 25, 2024

My wife & I are thrilled with the vehicle we received from Brantford Honda. Our sales experience with Logan was brief but great. As soon as the deposit was sent however, communication collapsed on the end of the dealership. Appointments were set up with almost zero information indicating what was needed. Warranty refund has been a communication nightmare with responses taking weeks after multiple follow ups. Pretty disappointed overall with the experience.

Written By: Grant B

June 19, 2024

Written By: Tom K

June 18, 2024

Written By: Terri W

June 14, 2024

Sold me the wrong car. (said it was one trim level... it wasn't) paperwork was incorrect but one. - making me think it was the correct vehicle.

Written By: Kimberly C

June 12, 2024

I went car shopping, and I had a list of four dealers I wanted to visit that day. This dealer had the lowest rating of them all (though a respectable 4.2). I walked in and dealt with Aaron the sales rep. He was friendly, polite, nice. For the test drive, he came with me (which was fine - some dealers send you on your own). It was actually a used Corolla (obviously not a Honda). Before the test drive, he pointed out the dings in the cars - which was honest. He knew more than I thought about the car (it's a Toyota at a Honda dealership), but not everything - which I didn't expect. I went away, thought about it and came back and decided I wanted to buy that car. There was a little negotiation over the price - I didn't expect much, but it was fair and I felt, reasonable. After agreeing on the price, I met with the finance manager who did the obligatory upsell on an extra warranty. But I declined, and he wasn't pushy about it at all - he respected my decision. Start to finish, maybe 20-30 minutes to buy the car. Came back a few days later to pick it up. Car was nicely detailed, and after 20 minutes for cheque handover, I drove away. Would've been nice to have two keys, but they said only one came to them with the car. All in all, it was a stress-free experience start to finish. There were no 'tricks' like "the sales manager isn't sure you're serious, can I have a credit card to show him you are", or "can you sign here to show that if I get the price you won't, you'll accept it" (yes, I've had those happen). Very above board.

Written By: M C

June 10, 2024

Written By: Leena R

June 08, 2024

Written By: Anirudh S

June 03, 2024

Even though my wife didn’t end up buying a used car from here ( just because of what we were looking for popped up at another shop) Ryan was extremely helpful in the process! Very patient and a pleasure to deal with. We will definitely be coming to talk to him for our next vehicle.

Written By: Colton L

May 31, 2024

There are certain characteristics you look forward to in a car salesperson. Car ownership is a big deal. You want the typical confident, active listener, good customer relationship management and excellent communication skills. Hayden Taylor-Broadley possesses all these traits mentioned and more. Like strong vehicle insight, Hayden was able to setup my phone and answer my questions which is essential. Hands free means safety first. Hayden is a studious worker, a go getter and I saw that in his interactions with all his clients. Hayden cares about the customer journey, that’s why I wrote this review to make people aware of a good salesperson. I wanted that personal best experience reciprocated. Thank you for everything Hayden at Brantford Honda!

Written By: Shawn H

May 30, 2024

I recently bought a car from Brantford Honda and had a fantastic experience with Hayden and Krista. Hayden was incredibly knowledgeable, and attentive throughout the entire process. Thanks to his professionalism and friendly approach, I left the dealership feeling confident and satisfied with my purchase. Highly recommend Hayden for a seamless car-buying experience!

Written By: parth d