Brantford Honda
378 King George Rd , Brantford, ON, N3T5L8
Member since March 28, 2014
378 King George Rd Brantford ON N3T5L8Overall Score
Brantford Honda2475 Reviews
1293Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Possible mechanical issue
November 24, 2014
I had a concern about a metallic rattle and possible starting issue. The problem was quickly located and fixed. I was not made to feel stupid for my concern, and was treated very respectfully. Thank you.
Written By: WENDY
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November 21, 2014
Written By: Jonathan K
November 21, 2014
Written By: Jonathan K
Randy was professional, accommodating, sincere
November 19, 2014
Randy made my experience of buying a used car enjoyable. He was very open and ready to explain all the details. All my questions were answered promptly, with knowledge and in a way that was easy to understand. At the end of the day I knew that I could trust him and rely on his experience and care for the customer. It was a please dealing with Randy. Hristo Nikolov
Written By: HRISTO
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Required work was done quickly.
November 17, 2014
Routine maintenance was done quickly, and warranty work was found to be needed.
Written By: KEVIN
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Extremely friendly and helpful staff!
November 17, 2014
I found a car online and had friends who were able to complete a test drive on my behalf. Danielle was willing to help however she could to support me to come see the car even providing her cell number to call on her day off! On arrival at the facility I appreciated that Danielle was straightforward about her need to verify information due to her inexperience to date, and found her to be very friendly and helpful. I would have appreciated being offered the option of completing a solo test drive, but as I had test driven this model and year of vehicle previously it was not a major issue. I was struck by the inefficient layout of the dealership that required associates to run back and forth between buildings on numerous occasions....hopefully the new development will reorganize this layout!!! Nicki was equally as friendly and was very knowledgeable regarding the various warranty packages and additional options. I was glad that neither she or Danielle insisted on promoting services/technology that I had no interest in aside from briefly mentioning them to make sure I was aware. Overall it was a very positive experience and I look forward to picking up my car next week!
Written By: Erin
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great but too expensive
November 15, 2014
Service was friendly and caring, but you charge way too much for labour! This is why people go to their friends or father's to fix car issues, if labour was more affordable ($60/hr is more reasonable than $100/hr) then I would go more to get things fixed even if I think my dad could do the job, I would still prefer a professional to even fix simple things on my car. Many parts on the car require parts to be removed in order to get to the damaged part and that takes much of the time. If you charged less labour, more people would come for even simple services.
Written By: SABRINA
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It's worth a drive to Brantford Honda!
November 15, 2014
We lived 6 years in Paris and went enjoyably to Branford Honda as a regular customer the whole time there. Then after we moved to Kitchener 7 years ago and have remained as a loyal customer because of the astounding service provided to us through Trevor as well as Adam and Ben. Trevor especially has always given us loyal treatment and after 13 years, I very much enjoy the service he gives us and hopes he remains with Brantford Honda for many years to come. All the service crew try to make appointments whenever possible and they always make us feel more than welcome. They explain everything that needs to be done to improve the performance of our vehicles without over spending on items which may not be necessary. We will continue to go for the great service that is provided by the dedicated staff at Brantford Honda. For us...t's well worth the drive!!!!
Written By: JACQUELINE
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excellent work including training a new employee at the same time.
November 14, 2014
Excellent trainer making trainee feel part of the experience. understood our needs and responded to them. Would buy from him again and will refer others
Written By: DAVID
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we really were pleased with the service we got from honda rep.
November 14, 2014
Very,professional and really informative with or questions. We were treated as people and clients and not as a number very respectful.
Written By: Heidi
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