15 Mount Edward Road , Charlottetown, PE, C1A 5R7
Member since March 12, 2015
15 Mount Edward Road Charlottetown PE C1A 5R71035 Reviews
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May 16, 2020
I had really bad experience twice for my car service. I went there to service my car for two times thinking i bought the car from there so i trusted them. But honestly, i realized that they do not put the new parts in servicing and they just fix it and charge you for new parts. I had terrible sound coming from front wheels and they told me they put new steering wheel rod and the sound won’t come again and actually it came again after a month and i went to two local garage to verify that they actually changed the parts or not and eventually Experience hyundai did not changed the parts. I paid $300 twice with the trust that they will fix it. I honestly Even do not recommend my friends to go their and i told them to go to a local garage because small businesses make their customer trust stronger and they are honest and show their work how they do and what they changed. But i really like all sales person and their service. No complain on sale services. Cass and David wigmore are the best sales man. But service centre NO
Written By: ankit s
Hi Ankit, we appreciate you taking time to leave this review and share your feedback. Though the experiences and circumstances you describe in relation to your service history might not correlate with our records, impressions, and understandings, we certainly appreciate the very kind words that you had for our sales team. Ultimately, we regret that you were not completely satisfied working with us. Please know that we take your concerns seriously, and that they will be appropriately discussed, considered, and reflected upon by our whole team.
May 16, 2020
I had really bad experience twice for my car service. I went there to service my car for two times thinking i bought the car from there so i trusted them. But honestly, i realized that they do not put the new parts in servicing and they just fix it and charge you for new parts. I had terrible sound coming from front wheels and they told me they put new steering wheel rod and the sound won’t come again and actually it came again after a month and i went to two local garage to verify that they actually changed the parts or not and eventually Experience hyundai did not changed the parts. I paid $300 twice with the trust that they will fix it. I honestly Even do not recommend my friends to go their and i told them to go to a local garage because small businesses make their customer trust stronger and they are honest and show their work how they do and what they changed. But i really like all sales person and their service. No complain on sale services. Cass and David wigmore are the best sales man. But service centre NO
Written By: ankit s
Hi Ankit, we appreciate you taking time to leave this review and share your feedback. Though the experiences and circumstances you describe in relation to your service history might not correlate with our records, impressions, and understandings, we certainly appreciate the very kind words that you had for our sales team. Ultimately, we regret that you were not completely satisfied working with us. Please know that we take your concerns seriously, and that they will be appropriately discussed, considered, and reflected upon by our whole team.