+16138010278 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2015/08/27/34039920f465bd758b68572a457091f9.jpg

Dilawri Chrysler Jeep Dodge

370 W Hunt Club Rd W , Ottawa, ON, K2E 1A2

Member since May 21, 2015

370 W Hunt Club Rd W Ottawa ON K2E 1A2

Overall Score

4

Dilawri Chrysler Jeep Dodge

1560 Reviews

474
Dilawri Chrysler Jeep Dodge

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
User Photo

March 04, 2023

Best place to buy and trade-in your car in Ottawa. A great team. Hossein is a very knowledgeable and patient salesman!

Written By: Moji

Dilawri Chrysler Jeep Dodge responded on March 07, 2023

Thank you, Moji. We appreciate your feedback and the 5 STAR review!

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
User Photo

March 02, 2023

Khalid was an incredible help in selecting our new car. Very professional, knowledge, patient and helpful. Overall a wonderful experience. Thank you Khalid so much.

Written By: Nadim D

Dilawri Chrysler Jeep Dodge responded on March 04, 2023

Thank you, Nadim. We appreciate your feedback and the 5 STAR review!

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
User Photo

February 28, 2023

Great service 👍🏻

Written By: aya m

Dilawri Chrysler Jeep Dodge responded on March 02, 2023

Thank you, Aya.We appreciate your feedback!

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
User Photo

February 25, 2023

The salesperson was very helpful. Answered every question. Sent pictures and videos as requested. Pointed out flaws that didn’t show in pictures so there would be no surprises. Love the car. Love their selection of cars. The entire experience was a pleasure. I will be back the next time I’m in the market. Thanks!

Written By: Rania B

Dilawri Chrysler Jeep Dodge responded on February 28, 2023

We are happy to see that you have a 5-star experience with us. Thanks for sharing, Rania.

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
User Photo

February 24, 2023

We were interested in buying a car from this dealership as per an ad on Marketplace. The used car posted had very little information, no pricing and trying to get answers from them on two occasions was to no avail. I guess they want people to buy elsewhere.. Not buying anything from them now. I understand why their reviews are on a decline now! I will not connect with their customer service simply because they probably won't answer.

Written By: JR B

Dilawri Chrysler Jeep Dodge responded on February 28, 2023

Hi JR, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
User Photo

February 18, 2023

Think twice before you put a deposit on a vehicle at this dealership unless you are 110% sure you are going to actually buy it. They will gladly swipe your credit card and I was assured that I would get the deposit back if I decided to not proceed with the purchase. However, they don't tell you that it'll take a couple of weeks and several phone calls to get your deposit back. They claim they cannot put it back on your card because that is "their procedure". The day I advised them that we were not proceeding with the purchase I was advised that a cheque would be drafted that day and sent out by mail. A week and a half later, and no cheque, and after several calls, most of which were never returned, I was told that the cheque had not even been issued. They said they would issue it and send it out, and when I said that I preferred to pick it up myself, I was again told that they don't do that. At this point I had no trust left and had to insist quite firmly that I would pick it up, and they finally relented. So 2 weeks and a lot of trouble to get my $500 back when they could have just put it back on my card. Now that is customer dis-service. Their mission statement should be -" We are not happy until the customer is not happy" !!!! I would have given 0 stars had that been an option.

Written By: Randy M

Dilawri Chrysler Jeep Dodge responded on February 22, 2023

Hi Randy, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
User Photo

February 18, 2023

Arshdeep was a very knowledgeable sales man. Answered all questions I had and helped me find a Gladiator in my price range with the features that I want.

Written By: Martin Y

Dilawri Chrysler Jeep Dodge responded on February 22, 2023

Thank you, Martin. We appreciate your feedback and the 5 STAR review!

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
User Photo

February 17, 2023

Bader was very helpful in answering any questions I had. He was knowledgeable regarding products & inventory questions I had. Overall, the sales team was very supportive while I was there. It didn’t take them long to help me at all

Written By: Wyatt M

Dilawri Chrysler Jeep Dodge responded on February 22, 2023

Thank you, Wyatt. We appreciate your feedback and the 5 STAR review!

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
User Photo

February 17, 2023

Always a great experience with Bader and the sales team. Bader is friendly, knowledgable, efficient and professional. Highly recommended!

Written By: BreAnna M

Dilawri Chrysler Jeep Dodge responded on February 22, 2023

Thank you, BreAnna. We appreciate your feedback and the 5 STAR review!

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
User Photo

February 17, 2023

I would recommend Bader to anyone looking for a vehicle. He is passionate, extremely knowledgeable and he provides excellent service. You’re guaranteed to get a great deal if you go with Bader!

Written By: JM J

Dilawri Chrysler Jeep Dodge responded on February 18, 2023

Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.

Write your review

Terrible Poor Average Good Excellent

Minimum 20 words

I already have a Reviewsii Account

Forgot your password?

I certify I am not associated with a competing business, past or present, nor are one of my family members. If a review is found to be posted by an employee of a competing business, or a relative of an employee or a competing business, we reserve the right to blacklist the business and post a consumer alert on their review page.

I am not associated with any competing business.

I agree to the Reviewsii 

Terms & Conditions
Please correct the following errors