Winnipeg Honda
900-1717 Waverley St , Winnipeg, MB, R3T6A9
Member since February 25, 2016
900-1717 Waverley St Winnipeg MB R3T6A9Overall Score
Winnipeg Honda4287 Reviews
1747Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 17, 2019
Not a good experience in Honda We went to Honda Winnipeg/ Waverley last Friday (April 13, 2019) to get a used sale car. The sales adviser assisted and helped us to see a better options we are looking for CR-V. To be able to get that car, approval is needed and Mr. WADE WASMUTH, the financial service manager took over. At first, he was very entertaining and seemed like very nice guy but we were wrong. To cut the story short, we got approved and need to talk about how much we need to pay bi- weekly. It was higher than we expected. Then he explained to us why it went up. It went up because of the additional warranty (extended warranty, rust inhibitor, paint sealant, etc.) We asked him how much bi- weekly if we will not get a certain warranty or two/ three out of the five. His mood was slowly changing and is getting grumpy especially when we started to compute our bi- weekly. We decided not to take all the warranty, he then explained what are the risks. But still we refused to get it. We were still figuring out how much is our bi- weekly but out of nowhere he suddenly said that "Are you getting the car or not? I am just doing your favor to get the car today. I still have customers to attend to". Is that the right way of treat your customer Mr. Wade Wasmuth? Every customers has the right to know where their money goes every cent. And definitely, has the rights to refuse if the customer does not want the product. He his unprofessional in terms of talking to us as customers. We just want to share this story to make the Honda Winnipeg/ Waverley customers be aware to that guy. And for the company, improve your service and attitudes of your staffs.
Written By: Yayo d
Hello Yayo, thank you for taking the time to leave a review. We are sorry to hear you had a negative experience with us. We would like to speak with you more about your experience with us but unfortunately we cannot find anyone in our system with this name or the name you used in your other review. Can you please reply with the name you used with us and a contact number? You can also reach us at (204) 261-9580
Scheduled Maintenance on 2014 Fit
April 16, 2019
I originally would have rated my experience as excellent however a week or so later notice a large oil leak on the cement floor in the garage. Which was the result of the plug not tighten properly. Resulting in having to go back to the dealership to get it taken care of. Resulting in another 2 hour wait at the dealership.
Written By: Connie
Thank you for bringing this to our attention Connie. We are glad to hear you had an excellent experience with us during your original visit and apologize for not noticing the plug was not on properly, causing you to have to come back. Thank you for your patience and we look forward to seeing you again.
Related Staff:
Your Friends at Crown Winnipeg Honda
View Profile
Terrible experience
April 16, 2019
We went to Honda Winnipeg/ Waverley last Friday (April 13, 2019) to get a used sale car. The sales adviser assisted and helped us to see a better options we are looking for CR-V. To be able to get that car, approval is needed and Mr. WADE WASMUTH, the financial service manager took over. At first, he was very entertaining and seemed like very nice guy but we were wrong. To cut the story short, we got approved and need to talk about how much we need to pay bi- weekly. It was higher than we expected. Then he explained to us why it went up. It went up because of the additional warranty (extended warranty, rust inhibitor, paint sealant, etc.) We asked him how much bi- weekly if we will not get a certain warranty or two/ three out of the five. His mood was slowly changing and is getting grumpy especially when we started to compute our bi- weekly. We decided not to take all the warranty, he then explained what are the risks. But still we refused to get it. We were still figuring out how much is our bi- weekly but out of nowhere he suddenly said that "Are you getting the car or not? I am just doing your favor to get the car today. I still have customers to attend to". Is that the right way of treat your customer Mr. Wade Wasmuth? Every customers has the right to know where their money goes every cent. And definitely, has the rights to refuse if the customer does not want the product. He his unprofessional in terms of talking to us as customers. We just want to share this story to make the Honda Winnipeg/ Waverley customers be aware to that guy. And for the company, improve your service and attitudes of your staffs
Written By: M
Thank you for taking the time to leave a review. We are sorry to hear you had a negative experience with us. We would like to speak with you more about your experience with us but unfortunately, we cannot find anyone in our system with this name or the name you used in your other review. Can you please reply with the name you used with us and a contact number? You can also reach us at (204) 261-9580
Related Staff:
There are no staff members associated with this review.
April 15, 2019
Written By: Anton P
Thank you for your review! We would love to learn more about your experience with us at Winnipeg Honda and what made it worthy of your five stars!
April 15, 2019
Written By: Anton P
Thank you for your review! We would love to learn more about your experience with us at Winnipeg Honda and what made it worthy of your five stars!
April 15, 2019
Written By: william b
Thank you for your review of us, William. We would love to hear more about your experience with us at Winnipeg Honda!
April 15, 2019
Written By: william b
Thank you for your review of us, William. We would love to hear more about your experience with us at Winnipeg Honda!
OIl Change
April 08, 2019
I was in a hurry for an oil change, Graham got me in a bay in 10 minutes. Oil change was done in 15 minutes so I was in and out within 1/2 hour. what fantastic service and what a fantastic service advisor that Graham is.
Written By: Neil
Thank you for leaving a review Neil! Our customers have busy schedules and we are very glad we could accommodate you and your vehicle. Customer service is our top priority at Winnipeg Honda and we are glad Graham was able to demonstrate that for you.
Related Staff:
Your Friends at Crown Winnipeg Honda
View Profile
April 04, 2019
Written By: Dipal S
Thank you for your review Dipal! We would love to learn more about your experience with us and what we can do to improve it for next time!
April 03, 2019
I just bought my Honda Civic from my sister and booked an appointment to get the car checked to see if any parts needed to be replaced under warrenty. I made it very clear to the lady at Honda that this was only to get the car checked for warrenty purposes. The lady who booked my appointment never asked me anything about how many KM were on my car and proceeded to book me an apt. I took a day off work to accomedate this apt. I came in for my apt and the service rep told me that the warrenty was expired due to my KM being over and there was nothing they could do for me. I called the assistant manager about this issue and all he could “offer” me was that I bring in my car for an inspection and charge me full price. What a complete waste of my time. All of this could have been avoided if the lady who booked my appointment asked me how many km were on my car before booking my appointment. I expressed my concerns to the assistant manager his response was that it’s unfair to expect everyone to know the right questions. If km are a factor for voiding warranty then it should be a question asked before booking an apt based on warranty.This experience has been very negative and I will not be buying or going to this Honda again. Too top it all off the assistant manager also stated that the warrenty needed to be transferred to my name before I could even use it, if it was valid. Absolutely disappointed.
Written By: Christine L
Hello Christine, thank you for taking the time to leave a review. We appreciate your feedback and have shared your review with our service manager. We apologize for our communication errors and will continue to work on improving it. If you have any questions feel free to reach out to our service manager Brad at brad.mcconnell@winnipeghonda.ca
