65 Barrie View Dr , Barrie, ON, L4N 8V4
Member since March 09, 2015
65 Barrie View Dr Barrie ON L4N 8V41264 Reviews
1249*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 08, 2013
Written By: David C
July 06, 2013
Written By: Tracy M
July 05, 2013
Written By: Brian B
June 18, 2013
Worst customer service imaginable. Took the wife's car in yesterday for an exhaust leak and to have them look into why the service light was on. I received a call from the service rep an hour later saying that they did not have the part in stock, would have to have it shipped from Woodstock and it would take a day. This is the second time this has happened, and he quoted me $525.00, I went with option #2. Option #2, he said was to send the car over to Midas (which apparently they do sometimes) and see if they could do it. He called me back awhile later with a new quote, $327.00, which I obviously gave the go ahead. When he called a few hours later to say the car was ready I asked him what time they were opened till , 6pm I was told. I arrived to pick up my car at 5:27pm , paid $367 (funny how they never add the tax to their quotes) and departed. I had just pulled onto the street and noticed the check engine light was still on, so I promptly turned around and went back. When I entered the service bays there were 2 guys there, my rep, I was told had already gone home. When I explained my issues regarding the incomplete service and that I had told the rep that morning what was to be done, Chris (service rep) laughed and said that the rep in the morning must have been distracted by my eyes,WTF is that suppose to mean? I called Midas this morning and the gentleman on the phone told me that they didn't even have the part in stock to repair the make/model of my car, but to feel free to bring it in and have them look at it. Obviously the issue is more than incompetent work, or ignorant customer service, but if Midas is doing the work why am I paying Georgian Pontiac, and what cut are they getting for doing nothing??? Won't be going back, still waiting for a call back from the Customer Service Manager (Scott).
Written By: Bryan V
June 18, 2013
Worst customer service imaginable. Took the wife's car in yesterday for an exhaust leak and to have them look into why the service light was on. I received a call from the service rep an hour later saying that they did not have the part in stock, would have to have it shipped from Woodstock and it would take a day. This is the second time this has happened, and he quoted me $525.00, I went with option #2. Option #2, he said was to send the car over to Midas (which apparently they do sometimes) and see if they could do it. He called me back awhile later with a new quote, $327.00, which I obviously gave the go ahead. When he called a few hours later to say the car was ready I asked him what time they were opened till , 6pm I was told. I arrived to pick up my car at 5:27pm , paid $367 (funny how they never add the tax to their quotes) and departed. I had just pulled onto the street and noticed the check engine light was still on, so I promptly turned around and went back. When I entered the service bays there were 2 guys there, my rep, I was told had already gone home. When I explained my issues regarding the incomplete service and that I had told the rep that morning what was to be done, Chris (service rep) laughed and said that the rep in the morning must have been distracted by my eyes,WTF is that suppose to mean? I called Midas this morning and the gentleman on the phone told me that they didn't even have the part in stock to repair the make/model of my car, but to feel free to bring it in and have them look at it. Obviously the issue is more than incompetent work, or ignorant customer service, but if Midas is doing the work why am I paying Georgian Pontiac, and what cut are they getting for doing nothing??? Won't be going back, still waiting for a call back from the Customer Service Manager (Scott).
Written By: Bryan V
June 02, 2013
This was my husbands and my first brand new vehicle and i would never go anywere else the service was great the price was great, Gerry partridge was very helpfull, nice, and answered all our questions we are very pleased with everything! we love our new truck! and wont ever go anywere else, will be getting our second car there when we are ready :)
Written By: redvers S
May 22, 2013
When I entered your Dealership, I was not planning on purchasing a car immediately, but after taking the Cruze for a test drive and the expert knowledge of the car from Wayne and Mary-Anne, I was very happy to decide that the price and time was right. I am 100% sure that I bought a great reliable car, which is what I always shop for.
Written By: Woodrow R
January 15, 2013
I had purchased my previous vehicle from Mark Wilkey, And it qas a generally good experience. Mark pays attention to detail and does what he can to get the 'deal you need'. We drove our 2012 Yukon XL to Florida a few days after we bought it and it is a great touring vehicle!
Written By: Nancy T