Saskatoon Motor Products
715 Circle Dr E , Saskatoon, SK, S7K 0V1
Member since July 03, 2014
715 Circle Dr E Saskatoon SK S7K 0V1Overall Score
Saskatoon Motor Products4371 Reviews
1305Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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August 30, 2024
Dealt with Brenden Agarand , very polite , did his best to answer any questions, no pressure. Would highly recommend going in and talking with Brenden if you’re looking for a vehicle. Overall a great experience at SMP .
Written By: Laura S
August 30, 2024
Just bought a Chevy Colorado ZR2 with Krista. She was excellent and wonderful to deal with. She was very friendly and knowledgeable and very professional about everything. Overall the service was outstanding from beginning to end. Already looking forward to dealing with them again. Just want to add had to bring in my Colorado for some warranty work. SMP is excellent as always to deal with. The service staff are great and very helpful.
Written By: Philip B
Thank you so much for the amazing feedback! We're thrilled to hear Krista made your Chevy Colorado ZR2 purchase such a great experience—she’ll be so happy to hear your kind words! It’s also fantastic to know our service team continued to impress with their helpful and professional support. We truly appreciate your loyalty and look forward to seeing you again down the road. Enjoy every adventure in your new ZR2!
August 29, 2024
Originally brought the wife's vehicle in for an oil change and to find out what happened to our rear windshield motor as it had quit working back during the winter. Was originally quoted one price but after the wife came back to pick up her vehicle and pay there was a significant difference in what we were quoted. After speaking with the service manager we discovered that the cost of the oil was not included in the quote which absolutely blows my mind to begin with along with the wipers that they knew they were going to have switched out while it was there. On top of all this, we told them the motor for the back windshield wiper was toast when first going there so we essentially paid for the diagnostics to tell us what we already knew. Their solution to over charging on a quote? 15% off our next service, which would have probably been to fix a problem they essentially aided in creating. What is the problem you ask? Well with a quick 5 minute Google any trained monkey can find that when a motor for a wiper is not working, it can lead to a parasitic draw which will in time completely drain the battery and leave it stone cold dead, which is what had happened originally when this problem first happened and is why when they received the vehicle there was no fuse for the rear windshield wiper which they oh so generously replaced. Now... I will say this... they did offer to take a look at it for free (rightfully so since they essentially were the cause of said issue) now on top of all the issues we were dealing with, the battery dying essentially caused the vehicle to not be started using the push to start feature and we were reduced to 1 vehicle while we tried to resolve this issue without being bent over by SMP's service department yet again. Thankfully, with a little digging, a mechanic friend and just a few brain cells we were able to fix the issue without needing anymore help from SMP which was probably for the best since we were essentially told that if we didn't remove a negative review they didn't want to continue a customer/business relationship with us. Sorry for the long review and if you made it this far I typically don't go to this extent to share a negative experience with a business... But after watching my wife get taken advantage of and to see a business lean on the inability to use a quote program properly.... I wasn't gonna let this slide. In closing... unless you got warranty... go to a local mom and pop shop... or find a mechanic that does work out of their garage. At least you know a smaller business is feeding families and not focused on overhead.
Written By: Chris P
Most repairs are a two-step process, diagnosis followed by repair. This is done to ensure that the correct component is identified as needing to be replaced, and to confirm that there is not more than one point of failure. Following the proper procedure also activates the full warranty. When all the steps are followed, and OEM parts are used, General Motors of Canada provides a 3-year/60,000 km parts and labour warranty. That is, not only is the part being replaced covered, but so is the labour for diagnosis and repair, and repairs can be carried out by any GM dealer. Having said all that, we are glad that the concern has been fixed.
August 29, 2024
It was really good dealing with Zahid, I felt really comfortable with this young man, I would recommend this person to anyone! Also the financing manager Brandon was great. Great work SMP👌
Written By: Richard B
August 29, 2024
Bought a certified used vehicle November 2023. Purchased extended warranty. Had a mechanical issue and brought it in as it was under warranty. After being told our warranty had limitations and would only cover up to $2500 we were pretty disappointed. Was told they only needed prove of regular services which we provided. We were then told NOTHING was covered and they wanted to charge us $675 for the time they spent diagnosing the problem?? Avoid SMP! I have now heard soooo many horror stories.
Written By: Janis D
Hello Janis, sorry to hear that your vehicle concern falls outside the limits of your extended service contract. Your contract can be utilized for many other types of repairs, however. Also, the dealership-level discounts we extended to you still stand.
August 29, 2024
Written By: Doug P
August 29, 2024
I bought a vehicle from Robby Suffern at SMP. He was knowledgeable and kind and helped to find a new family vehicle. I was very happy with my purchase but noticed after about 2 months that there was an air leak in the windshield. I contacted Robby and he helped navigate the issue and got it replaced within the week. Robby and the staff at SMP are stand-up guys and I would highly recommend them if you're looking for a new or used vehicle. Thank you Robby!!
Written By: Laura R
August 28, 2024
Issue was not resolved even though I was told it had been fixed. Took three try's (and two towings) but they were finally able to fix the problem. Shout out to Rebecca for being supportive and trying to get things resolved.
Written By: Ron C
August 28, 2024
I recentlypurchased a used vehicle from SMP. Thanks to Tyler Muench, everything went smoothly. He was very professional, courteous and responded to my enquiries and concerns with care. Tyler understood my needs and budget limitations, and helped my find the right vechile for me. Buying a vehicle can be stressful, but thanks to Tyler it was easy and a pleasure to do business with SMP! If you are planning to buy a new or used vehicle I highly recommend Tyler!
Written By: Holly M
August 27, 2024
I had the pleasure of dealing with a new, young salesman Zahidul Islam. I was quite impressed with his eagerness and willingness to help me find a decent vehicle. I even tried tricking him into lying to me when I already had the answer. I was not able to get him to lie to me in order to secure a sale. I was incredibly impressed by this. I’ve chewed up and spit out many salesmen over the years. Because of this, he actually ended up selling me more than I had intended! I will work with this fellow in the future at SMP, and have referred others to him as well. This fellow is undoubtedly an asset to the company. Further, the financial lady (Sam) was a pleasure to work with.
Written By: Mike W
