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Bank Street Kia

2559 Bank St , Ottawa, ON, K1T 1P1

Member since May 21, 2015

2559 Bank St Ottawa ON K1T 1P1

Overall Score

4.4

Bank Street Kia

1413 Reviews

233
Bank Street Kia

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Bank Street Kia Bank Street Kia
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November 04, 2022

Thanks Kingsley for all the help! Friendly, helpful, and very professional. Great service, highly reccomend going to him.

Written By: Cody M

Bank Street Kia responded on November 08, 2022

Hi Cody, thank you so much for taking the time to leave us a positive feedback and 5-Star rating. We hope to see you again soon.

Bank Street Kia Bank Street Kia
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November 01, 2022

My experience was very satisfactory and pleasant. I would strongly recommend Bank Street Kia.

Written By: Irene P

Bank Street Kia responded on November 03, 2022

Thank you so much for sharing your experience with us. We hope to see you again soon.

Bank Street Kia Bank Street Kia
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October 25, 2022

Just got a brand new car. Kingsley was very helpful. He is very dedicated to his job. He showed me very patiently all the features of the car. Come see him if you want the best service.

Written By: Marie-Michelle F

Bank Street Kia responded on October 26, 2022

Congratulations on your new vehicle! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.

Bank Street Kia Bank Street Kia
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October 24, 2022

Let me start off by saying what a great experience we had with the whole Kia team from the sales manager to the finance manager even the lady at the desk once you walk in. I’ve been searching for a new car for months and the only dealership that was able get me a great deal was this dealership! You made one family happy thank you again!.

Written By: Jay m

Bank Street Kia responded on October 26, 2022

Congratulations on your new vehicle! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.

Bank Street Kia Bank Street Kia
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October 18, 2022

Thank you Kingsley, you were very helpful with explaining the card features and making the process very smooth! I love my new Kia Rio5! The other staff were also excellent

Written By: lilyan p

Bank Street Kia responded on October 19, 2022

Congratulations on your new vehicle and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.

Bank Street Kia Bank Street Kia
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October 18, 2022

We were customers for almost 24 years. Our last purchase from them and our last Kia (2016 Rondo) that suffered a catastrophic engine explosion, which could have been fatal for my wife and I. When the mechanic diagnosed the engine, he indicated that a chunk from the engine block had blown out, ramming the drive shaft into the gasoline tank, which thankfully did not cause an explosion while we were on the highway. When I reached out to the dealership I was told that the “garbage extended warranty” we were sold had expired by a mere 4680 Km and there was nothing they could do for us, so we were stuck with a pile of worthless scrap iron. The sales department has gone downhill for many years at this dealership and now the service department has followed suit. Last time ever I buy a Kia and I will never recommend this dealership to anyone!

Written By: Carlos P

Bank Street Kia responded on October 19, 2022

Hi Carlos, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.

Bank Street Kia Bank Street Kia
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October 16, 2022

We came to the dealer looking for a Kia Seltos and end up buying a Kia Sportage (love at first sight). From the moment we arrived Mike was there to help us and explained everything we needed to know. We are very happy with our new Sportage, we recommend Bank Street Kia 100%. Mike, Ralph and Moe are very nice people, customer oriented and professional. The other guys at the dealer were really nice as well... Gracias!!

Written By: CARLOS M

Bank Street Kia responded on October 18, 2022

Congratulations on your new vehicle! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.

Bank Street Kia Bank Street Kia
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October 14, 2022

My husband and I purchased a car from Bank Street Kia and picked it up this week. Our sales rep was Mike Kingsley and we have all good things to say about him. He is very nice and patient with all the questions we asked. He is also very knowledgeable about the car specs and explained a lot of its features. He also went above his duties by bringing at our home the second key that was missing when we picked up the car. Ralph the business manager explained in details everything about the sale and about our extended warranty and was very nice to work with. Also, the Manager Mo, super nice to work with. This team goes out of their way to ensure that we are truly happy with our purchase! Thanks to all you! We will recommend you to all our friends and family.

Written By: Lyn L

Bank Street Kia responded on October 18, 2022

Congratulations on your new vehicle and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.

Bank Street Kia Bank Street Kia
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October 13, 2022

Excellent service. 5 stars to Ziad, Eunice and Ralph. Thank you!

Written By: Agnes B

Bank Street Kia responded on October 14, 2022

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Bank Street Kia Bank Street Kia
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October 12, 2022

Thanks Michael K for all the help! Come see this guy, he will make sure you are taken care of!

Written By: Zabihullah Q

Bank Street Kia responded on October 14, 2022

Hi Zabihullah, thank you so much for taking the time to leave us a positive feedback and 5-Star rating. We hope to see you again soon.

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