2559 Bank St , Ottawa, ON, K1T 1P1
Member since May 21, 2015
2559 Bank St Ottawa ON K1T 1P11413 Reviews
233*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 04, 2022
Thanks Kingsley for all the help! Friendly, helpful, and very professional. Great service, highly reccomend going to him.
Written By: Cody M
Hi Cody, thank you so much for taking the time to leave us a positive feedback and 5-Star rating. We hope to see you again soon.
October 25, 2022
Just got a brand new car. Kingsley was very helpful. He is very dedicated to his job. He showed me very patiently all the features of the car. Come see him if you want the best service.
Written By: Marie-Michelle F
Congratulations on your new vehicle! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.
October 24, 2022
Let me start off by saying what a great experience we had with the whole Kia team from the sales manager to the finance manager even the lady at the desk once you walk in. I’ve been searching for a new car for months and the only dealership that was able get me a great deal was this dealership! You made one family happy thank you again!.
Written By: Jay m
Congratulations on your new vehicle! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.
October 18, 2022
Thank you Kingsley, you were very helpful with explaining the card features and making the process very smooth! I love my new Kia Rio5! The other staff were also excellent
Written By: lilyan p
Congratulations on your new vehicle and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
October 18, 2022
We were customers for almost 24 years. Our last purchase from them and our last Kia (2016 Rondo) that suffered a catastrophic engine explosion, which could have been fatal for my wife and I. When the mechanic diagnosed the engine, he indicated that a chunk from the engine block had blown out, ramming the drive shaft into the gasoline tank, which thankfully did not cause an explosion while we were on the highway. When I reached out to the dealership I was told that the “garbage extended warranty” we were sold had expired by a mere 4680 Km and there was nothing they could do for us, so we were stuck with a pile of worthless scrap iron. The sales department has gone downhill for many years at this dealership and now the service department has followed suit. Last time ever I buy a Kia and I will never recommend this dealership to anyone!
Written By: Carlos P
Hi Carlos, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
October 16, 2022
We came to the dealer looking for a Kia Seltos and end up buying a Kia Sportage (love at first sight). From the moment we arrived Mike was there to help us and explained everything we needed to know. We are very happy with our new Sportage, we recommend Bank Street Kia 100%. Mike, Ralph and Moe are very nice people, customer oriented and professional. The other guys at the dealer were really nice as well... Gracias!!
Written By: CARLOS M
Congratulations on your new vehicle! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.
October 14, 2022
My husband and I purchased a car from Bank Street Kia and picked it up this week. Our sales rep was Mike Kingsley and we have all good things to say about him. He is very nice and patient with all the questions we asked. He is also very knowledgeable about the car specs and explained a lot of its features. He also went above his duties by bringing at our home the second key that was missing when we picked up the car. Ralph the business manager explained in details everything about the sale and about our extended warranty and was very nice to work with. Also, the Manager Mo, super nice to work with. This team goes out of their way to ensure that we are truly happy with our purchase! Thanks to all you! We will recommend you to all our friends and family.
Written By: Lyn L
Congratulations on your new vehicle and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
October 13, 2022
Excellent service. 5 stars to Ziad, Eunice and Ralph. Thank you!
Written By: Agnes B
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
October 12, 2022
Thanks Michael K for all the help! Come see this guy, he will make sure you are taken care of!
Written By: Zabihullah Q
Hi Zabihullah, thank you so much for taking the time to leave us a positive feedback and 5-Star rating. We hope to see you again soon.