Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota4015 Reviews
1885Review Ratings Breakdown
Consumer Reviews
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I always appreciate how myself and my car are treatd at Jackson Toyota.
July 09, 2014
This is our 1st Toyota and I can say from the way that we are treated by everyone at Jackson Toyota and how impressed we are with our car itself we will own Toyota's for many years to come. Be it an oil change, buying tires, or maintenance we are never felt pressured to upgrade in sales and we always get what we need and want. The staff is very polite and helpful and makes you feel welcome.
Written By: AINSLEY &
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Re-installing my all-season tires.
July 09, 2014
I just thought that the way that you described my 'cracking' tires included a little bit too much "fear-factor'. While I realize there is a safety concern, IMO they are still okay for a while. I wasn't going to say yes, throw on new $800+ tires when I wasn't offered the opportunity to see the current tires of concern on the vehicle. When I did say no, there was no pressure which was good. Thank you
Written By: CHRISTOPHER
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efficiently completed with the utmost car
July 09, 2014
Mike is all of the above. You could not ask for a more knowledgeble, respectful and caring person. He focuses on the details so that nothing comes as a surprise. Great man for a service advisor and would have no one else
Written By: SANDRA
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Express lube
July 09, 2014
The Service we received was good but the department was a little disorganized. They did not realize our car had been finished
Written By: FRANCES
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Positive overall, but no follow through
July 09, 2014
Service was completed as scheduled with no complaints. Shuttle service was much appreciated. Still have not heard back regarding decision about whether a stone chip will be fixed.
Written By: REBECCA
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Courteous and quick
July 09, 2014
My car needed an oil change and also I was advise that my car needed a maintenance service which, I decided to book an appointment at a later. I checked your quote with another garage and they told me that it was a good price for what I would get done.
Written By: CAROLE
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Dissatisfied and completely frustrated
July 09, 2014
I have been very patient with this process but am frustrated and very unhappy. I cannot believe for a warranty issue that Toyota Canada is ok with having unhappy customers. And leaving them with an unsafe vehicle. And also a vehicle that does not allow them to continue with there business. At this point I will not be recommending Toyota to anyone. I have wrote on 2 surveys and no response from anyway. Thanks for reading
Written By: SCOTT
Unfortunatly the part required is on a national back order. Toyota Canada has agreed to a rental vehicle at the 10 day mark to those who are affected. Scott needs a truck with a hitch for towing but we can't find a rental agency that will allow towing so the offer is no good to Scott.
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Service
July 09, 2014
I would have given a 5 star rating but I found the cost to replace the tiny brake lines on my 2014 Tundra, which were damaged by an animal (probably a porcupine) gnawing them, to be far too expensive. Although no one is responsible for my misfortune, I thought there might have been a small break in the cost just for the fact that I have been a loyal Toyota customer since about 1992.
Written By: MARIO
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Quick service with good descriptions of what was needed
July 09, 2014
Maintenance check and brake cleaning ALl was well done and faster than I thought it would be....... check in and out was fast and efficient. Cookies!!
Written By: MICHAEL
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Service was quick and everything was done as required
July 09, 2014
Details of my service visit were taken down quickly, and offered the shuttle since the work was going to take a bit longer than expected.
Written By: J.D.
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