Sutherland Honda
911 Hanwell Rd , Fredericton, NB, E3B 6A3
Member since May 31, 2018
911 Hanwell Rd Fredericton NB E3B 6A3Overall Score
Sutherland Honda945 Reviews
30Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 27, 2022
Written By: Joe T
Thank you for leaving this review. We look forward to your next visit!
January 27, 2022
Written By: Darrell G
Thanks! We hope to see you again soon!
January 25, 2022
Great service, professional,polite, and prompt!
Written By: Angela B
We’re very happy to have provided you with such a positive experience. We hope to see you again soon!
January 25, 2022
Written By: Jennifer Y
Thanks for the awesome review! We hope to see you again soon!
January 24, 2022
DONT GO HERE IF YOU WANT POLITE SERVICE OR A REASONABLE PRICE ON ALIGNEMENT ( GO TO HONDA THEY DO IT FOR 98.95$ INSTEAD OF 119.95$ HERE)Had originally left a 5 star review a year ago but came back to change it to a 1 star. I had to call back to get info on the work they did on my car 1yr ago. The receptionist transferred me 2 times to a voicemail without listening why I was calling. The 3rd time I had to be rude because she clearly was not going to help otherwise. She finally asked for the relevant info and booked a callback. Sandra from service bookings called me back. Asked for the same info I gave the receptionist and still could not find my file. She then asked for the VIN and told me they had my vehicle under à name I've never heard of. At that point I was understandably very frustrated ( why do I need 4 calls to get such simple info?). When I voiced my frustration , the lady cut me off to tell me not to cut her off.... I tried to explain to her this was my 4th call and why I was so frustrated and instead of customer service like "yes I understand your frustration and you shouldn't need 4 calls for this but bear with me " or something along those lines , she straight up hung up on me without a warning. Worst customer service I've had in a long time.
Written By: Romain R
Thanks so much! Your positive rating means a lot to us!
January 18, 2022
Written By: Benoit M
We’re so happy to have exceeded your expectations. Thank you for taking the time to leave this awesome review!
January 18, 2022
Written By: William D
We’re very happy to have provided you with such a positive experience. We hope to see you again soon!
January 13, 2022
Written By: Courtney H
Thank you for taking the time to leave us a 5 star review!
January 12, 2022
Written By: Sarah R
We’re so happy to have exceeded your expectations. Thank you for taking the time to leave this awesome review!
January 11, 2022
Written By: Bernita C
Hi, thank you for the wonderful review!
