+18339883181

Sutherland Honda

911 Hanwell Rd , Fredericton, NB, E3B 6A3

Member since May 31, 2018

911 Hanwell Rd Fredericton NB E3B 6A3

Overall Score

4.5

Sutherland Honda

946 Reviews

30
Sutherland Honda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Sutherland Honda Sutherland Honda
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September 14, 2021

Excellent service provided. Prompt response and deliverables were ready when told they would be.

Written By: Clint M

Sutherland Honda responded on September 16, 2021

Thank you so much!

Sutherland Honda Sutherland Honda
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September 14, 2021

Sutherland Honda was my choice for my new CRF1000L tire change. I know my bike is in a trained professional hands at SH. They cost was good, and the service from the front desk to shop work was great. See you next year for my on the road spring tune up.

Written By: Tony B

Sutherland Honda responded on September 16, 2021

Thank you for leaving this review. We look forward to your next visit!

Sutherland Honda Sutherland Honda
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September 09, 2021

Brought my Suzuki VStrom in to have braided lines installed. Standard job on any motorcycle brand so I was very happy MacKenzie could accommodate my Suzuki. And quickly, I was able to bring it in the next end of day and it was complete before noon the following day. I went over everything with the mechanic afterward, as there were some issues with the speed bleeder type banjo bolts that weren’t able to fit in with the lines. No worries. Good experience. It’s always expensive anywhere and I usually do my own moto work, but with brakes I was happy to have it done properly by an experienced mechanic. We’ve been taking our Honda vehicles to Sutherland’s since ‘00 and the service is always top notch.

Written By: Pete B

Sutherland Honda responded on September 11, 2021

Thanks! We hope to see you again soon!

Sutherland Honda Sutherland Honda
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September 09, 2021

Great experience with staff.

Written By: Gail D

Sutherland Honda responded on September 11, 2021

Thanks for leaving the great review!

Sutherland Honda Sutherland Honda
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September 08, 2021

Written By: Mary M

Sutherland Honda responded on September 10, 2021

Thank you, we hope to see you soon!

Sutherland Honda Sutherland Honda
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September 07, 2021

During the recent heavy rains last Thursday on the number 2 on route to PEI, our CRV begin showing many errors on the console indicating system failures including electrical charging system failure. I needed to have this looked at before continuing for fear of a breakdown on the highway. Luckily I was close to Fredericton and made my way to Sutherland Honda. It was afternoon and of course we had no appointment but to my delight they were accommodating to make sure to look at the car. Their expert technicians were able to pin point the problem that was a result of a minor incident I had last year with a fawn that was preventing a shutter from closing and this caused the rain to reach a sensor that was throwing the alarms. After removing the bumper they showed me the damage from the impact and the part that needed to be replaced. Unfortunately this is a part not normally stocked and they would not be able to get it until the following Tuesday. However they diagnosed the car and advised that it was still drivable and the electrical system was charging. We needed to get to PEI so I took this advice and it proved to be exact, we made it to PEI safely that night and it is still working. I have to say I was throughly pleased with my experience at Sutherland Honda, the staff were friendly and most helpful, the waiting room was clean and comfortable and they even accommodated our young puppy, as it was pouring outside. And, they were very fair with the fee they charged as I know it was a lot of work. I don’t live on Fredericton but I would wholeheartedly recommend Sutherland Honda for those that do. Thank you, Hugh and Linda

Written By: Hugh G

Sutherland Honda responded on September 09, 2021

Thanks for leaving the great review!

Sutherland Honda Sutherland Honda
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September 07, 2021

Mobile updates, quick work, and a free diagnosis at the end of my scheduled maintenance. No complaints here.

Written By: Jesseb O

Sutherland Honda responded on September 09, 2021

Hi, thank you for the wonderful review!

Sutherland Honda Sutherland Honda
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September 03, 2021

Dropped of the car as instructed before close on Thursday. Called the Friday morning to ask why the car was dropped off. Restated the issues … later text message sent to multiple numbers saying work complete. Called garage to ask for phone numbers to be specific to individual drivers. Another text message and call to the garage for clarification then another text message. Should have gone to Trius on Hanwell!!

Written By: Sunita M

Sutherland Honda responded on September 05, 2021

We apologize for your recent experience. Please contact us at +15064521155 and we would be happy to help fix the situation.

Sutherland Honda Sutherland Honda
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September 03, 2021

Jeff Irvine was a very efficient, friendly, no nonsense product specialist. He went out of his way to meet our expectations and ensure we were happy with our purchase. I would highly recommend him for your next vehicle purchase.

Written By: Mona L

Sutherland Honda responded on September 05, 2021

Hi, thank you for the wonderful review!

Sutherland Honda Sutherland Honda
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September 02, 2021

Great service. Very helpful staff. Prices are very competitive to any service Center we will be back for sure.

Written By: Cindy M

Sutherland Honda responded on September 04, 2021

Thanks so much! Your positive rating means a lot to us!

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