370 W Hunt Club Rd W , Ottawa, ON, K2E 1A2
Member since May 21, 2015
370 W Hunt Club Rd W Ottawa ON K2E 1A21561 Reviews
474*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 08, 2021
I would like to thank Wade , he was very knowledgeable and well mannered and did a great job. Also would like to thank Paul on the financing part of things overall is was a great experience as usual. Danny Jobin
Written By: Danny J
Hearing that you had an excellent experience is the best thing we could hope for! Thank you for choosing us and we hope to see you again soon, Danny.
March 06, 2021
Be careful on what you buy here & if possible DON’T buy. My used SUV had a broken mirror before I paid for it. Asked them to replace it. After the paperwork was signed the manager said they can only pay 1/2 of cost because of the great deal they gave me and if the vehicle was new they would have replaced it. Ya right ! Used vehicle doesn’t mean As is for over $30,000.
Written By: Karen
There are no staff members associated with this review.
March 06, 2021
Be careful on what you buy here & if possible DON’T buy. My used SUV had a broken mirror before I paid for it. Asked them to replace it. After the paperwork was signed the manager said they can only pay 1/2 of cost because of the great deal they gave me and if the vehicle was new they would have replaced it. Ya right ! Used vehicle doesn’t mean As is for over $30,000.
Written By: Karen
There are no staff members associated with this review.
March 06, 2021
I purchased a used truck from Delawri Chrysler. It is true that nobody deals like Dilawri! I had the pleasure of dealing with Wade and the sales Manager Chris. They were both professional and had a no pressure sales approach. I would recommend purchasing a vehicle at this dealership (located off hunt club road) again.
Written By: Keith H
Congratulations on your new vehicle Keith! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.
March 06, 2021
Worst jeep dealership I have been to. Disrespectful ans unprofessional sales and parts departments.
Written By: Mohammad T
Hi Mohammad, we are very sorry for the inconvenience. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
March 04, 2021
Very outstanding and professional salesman. He was very pleasant, knowledgeable and not pushy at all ! Thank you kindly Wade Ghanam !!!
Written By: Daniel C
We are so grateful for your review, Daniel! We hope to see you again soon.
March 04, 2021
I had a great experience at Dilawri. I dealt with Ionut Pascal during the sales process. He gave me the time and space I needed to make a decision and unlike many dealerships, he did not pressure me in any way. He took the time to outline some great options for me and was very knowledgeable in answering all of the questions that I had. I would absolutely recommend Ionut to anyone who is looking to buy!
Written By: Jeff B
Your recommendation means a lot to us, Jeff. Thank you for choosing us and we look forward to serving you for many years to come!
March 04, 2021
Wade and Paul were amazing to deal with. Everyone that we dealt with were friendly and professional. I can not say enough postive things about our experience. We travel over an hour to Dilawri and it is well worth the time! Kudos guys, you rock!!!!
Written By: Ray a
Hi Ray and Julia, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
March 03, 2021
I'm truck shopping. I had to give all my personal details to Dilawri before they introduced to a salesman, Ionut Pasca. Ionut was personable, honest and down to earth and he showed me a truck that was more than what I was looking for but it seemed like a great deal, and I enjoyed dealing with him, so I arranged to return the next evening for a test drive. Inout was busy when we got there so another salesman asked me for my driver's license as he gave me the truck keys. A different salesman returned with my DL and told me that I also needed to give him my credit card "because if you're in an accident on the test drive, you're going to pay for it!". I was taken aback and told him that I'd never been asked for my credit card before and I wasn't comfortable giving it to him. He then got a sales manager who, much more politely, told me that it was their policy and I had to give my credit card to them in order to have a test drive. I told him that I had just test driven an F150 a couple of days before and the Ford dealer did not ask for my credit card but he reiterated that it was their policy. He did not offer any other alternative so I handed the keys back and left. The salesman called me later to apologize and tell me that his delivery arrived early but I never heard from a manager. I understand the need to protect your assets, but I'm 55 and I had my very excited 11 year old with me but I was made to feel like an untrustworthy teenaged hot rodder who wasn't worth their time to work with to find an alternative solution that would work for both of us. We're very disappointed, but if they won't look after us before the sale, there's little to no chance that they will after.
Written By: Mike F
Hi Mike, we are very sorry for the inconvenience. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
March 02, 2021
It was my first time dealing with Dilawri Chrysler Jeep Dodge Ram and I only have amazing things to say about the team. I worked with Jeff and Andrew to book an appointment and they answered all the questions I had about the Jeep Wrangler that I was interested in. I highly recommend the Dilawri Chrysler team. If you are shopping around and have questions or if you are ensure between different models, I recommend you reach out to them and they will be more then happy to help you and answer any questions you have. Great customer service and amazing team all around
Written By: Shawn B
We would like to thank you for your recommendations and this 5-Star review, Shawn. We will be sharing your feedback with our team. Please revisit us soon!