Jackson's Toyota

June 27, 2023

After my previous car got totalled, Jackson's Toyota helped me right away to get a new one. The customer service was excellent, they continuously gave me support and answered my questions whenever I asked them. Right now, car having been delivered, I can say that I am very happy I chose them.

Written By: Luis A

June 27, 2023

Customer service is not a priority at this dealership.

Written By: Gage

June 26, 2023

I recently purchased a 2023 RAV4 XLE and had a wonderful experience at Jackson’s Toyota. The whole process from start to finish was extremely quick and efficient. Big thank you and shoutout to Bill, my salesman who went above and beyond to provide excellent service. He was very knowledgeable and made me feel comfortable and informed about the purchase. This was by far the best car buying experience and service I have ever had!

Written By: Katie W

June 25, 2023

I just picked up my new Rav4 from Jackson's Toyota in Barrie, ON. I was very impressed with the dealership and in particular, with Andrew Black, my sales representative. He was very knowledgeable about Toyota products and answered my many questions quickly and efficiently. His professional and easy-going demeanour made the entire car-purchase experience stress-free and seamless. Chelsea Allen was also was great to work with in arranging for the various registrations required. I would have no hesitation in recommending Jackson's Toyota. Great overall experience.

Written By: Elaine G

June 23, 2023

I would have loved to support local as I am from Barrie and purchase a new vehicle from here but they do not support the Toyota Motor Manufacturing Company employee discount anymore. In the past my family has had good experiences purchasing two vehicles at Jackson's Toyota before with this discount. We were TOLD in person 4 weeks ago that this discount was going to be accepted. When Andrew Black called me today he even told me the letter was accepted until I told him Anthony Casey said it wasn't. There is miscommunication among the sales team which impacts the experience of the customer negatively. How can this change in 4 weeks from accepting our discount to not accepting it? They did try to help and offer a discount, but it was pretty disappointing as a Toronto dealership was willing to offer me a better one when they said they couldn’t accept my employee discount… I also feel distressed because I feel gossiped about, a manager at Jackson’s Toyota called another dealership where I have an order asking if I indeed had an order with them, when I already told Jackson’s Toyota that I did. I cried because I feel like my privacy has been violated. My sales person from the dealership I ordered from called me frantically asking if I was going to cancel my order. It made me feel very uncomfortable and anxious. I already told Jackson’s I wouldn’t order with them anyways because the discount wouldn’t be accepted and that I had an order already. This phone call was unnecessary. My family is pretty disappointed with this experience and we no longer plan on purchasing a vehicle here ever again or bring our vehicles here for service.

Written By: Joanna K

June 23, 2023

Written By: Nancy L

June 20, 2023

I have been a loyal Customer for 17 years. The service is good, but list prices are significantly higher than all other GTA dealers and they will no longer provide discounts for major work. Recommend you shop around. Management doesn’t seem to care. From my research they are 15-20% higher on even routine maintenance like oil changes and brake work. Taking our business to a Dealer that does not price gouge during a recession…

Written By: Steve “

June 20, 2023

Was a roller coaster of an experience to say the least, was excited about the vehicle when first ordering it then throughout the 13 month wait for the vehicle (rav4 hybrid) there was a lot of miss communications with updates and felt almost forgotten sometimes. At the end of the day I did get the vehicle and was happy with it but the sales process and communication was disappointing to me.

Written By: Peter S

June 19, 2023

My husband is very disappointed with the service that was provided. This has been his fourth time and anytime he complain about it to the customer service no improvements were made. He will not go back there again, he d raver go Toronto where he is treated properly.

Written By: maria p

June 19, 2023

Highly recommend Jackson's Toyota. Bought a 2023 Tacoma from Rohit. Great customer service, car was delivered way before expected date. Smooth experience all the way, 5 Star!

Written By: H&J s