Forest City Mazda

December 21, 2020

If possible, I will give 0 star. 1.DON’T buy the appearance protection, which protect literally nothing! 2.When my lease was about to end, the leasing manager is not doing his duty properly. Not helpful at all!! Anyway, before you bought or lease a car, you are the customer, anytime after you signing anything, they DON’T care about you anymore.

Written By: Henry C

December 08, 2020

My mother got her vehicle in for her annual service and had it shuttled back once it was completed but noticed there was an issue when vehicle was returned home. My mother an elderly lady who gets really concerned about stuff like this and asked my brother and I to assist. I contacted the service manager Paul Dixon after the weekend finished and he immediately had the vehicle towed and got the issue resolved the same day and provided my mother with service credit for the mistake that was made. They even cleaned the vehicle from inside and outside. I am really happy that the dealership took ownership of the issue and did not make excuses about how the issue happened. I have another vehicle from the same dealership in my wife’s name and it makes me confident our business will continue to grow as dealership made all efforts to resolve the issue that was created and appreciate the service manager Paul Dixon personally delivering vehicle back to my mothers house once it was resolved. Thank you Forest City Mazda for your assistance and great service! Asmir O

Written By: Asmir O

December 08, 2020

My mother got her vehicle in for her annual service and had it shuttled back once it was completed but noticed there was an issue when vehicle was returned home. My mother an elderly lady who gets really concerned about stuff like this and asked my brother and I to assist. I contacted the service manager Paul Dixon after the weekend finished and he immediately had the vehicle towed and got the issue resolved the same day and provided my mother with service credit for the mistake that was made. They even cleaned the vehicle from inside and outside. I am really happy that the dealership took ownership of the issue and did not make excuses about how the issue happened. I have another vehicle from the same dealership in my wife’s name and it makes me confident our business will continue to grow as dealership made all efforts to resolve the issue that was created and appreciate the service manager Paul Dixon personally delivering vehicle back to my mothers house once it was resolved. Thank you Forest City Mazda for your assistance and great service! Asmir O

Written By: Asmir O

December 06, 2020

Dan in sales was extremely helpful— he listened to what I was looking for and answered all my questions thoroughly. Matt was great explaining the benefits of their extended warranty, especially for a preowned vehicle. Very happy with my purchase and this professional team.

Written By: Cate A

December 06, 2020

Dan in sales was extremely helpful— he listened to what I was looking for and answered all my questions thoroughly. Matt was great explaining the benefits of their extended warranty, especially for a preowned vehicle. Very happy with my purchase and this professional team.

Written By: Cate A

December 05, 2020

Written By: Trevor R

December 05, 2020

Written By: Trevor R

November 28, 2020

Awesome attention from the sales department. Really help me get a good deal. Make sure to talk to Charlie or Paul.

Written By: Mauricio V

November 28, 2020

Awesome attention from the sales department. Really help me get a good deal. Make sure to talk to Charlie or Paul.

Written By: Mauricio V

November 10, 2020

Not sure why, but this dealership is not interested in earning any business. Went in twice to test drive CX5 and CX 30: 1st visit, we were told they cannot let us test drive, because we walked in 45 minutes before they close for the day. But a test drive would only take 10 minutes?! 2nd visit: I reserved both vehicles on its website and walked in for the appointment. I was told the reservation online cannot be recognized as they do not keep records of that. Then, WHAT IS THE POINT OF BOOKING ONLINE?! Both salesmen seemed very annoyed and were not interested in showing vehicles or letting me test drive. Ironically, they sent me follow up emails and checked if I was still interested. Nah, I didn't even test drive and you expect me to buy? No thanks!

Written By: Jessica Y