+18339883181

Sutherland Honda

911 Hanwell Rd , Fredericton, NB, E3B 6A3

Member since May 31, 2018

911 Hanwell Rd Fredericton NB E3B 6A3

Overall Score

4.5

Sutherland Honda

942 Reviews

30
Sutherland Honda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Sutherland Honda Sutherland Honda
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September 11, 2018

Written By: Simon b

Sutherland Honda responded on December 15, 2020

Hi Simon, Thank you for taking the time to review us. If you would like to give us more details as to why you believe we are only 3-star, we would love your feedback. Send us an e-mail to Heather@SutherlandHonda.ca. - The Sutherland Honda Team

Sutherland Honda Sutherland Honda
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September 11, 2018

Written By: Florin S

Sutherland Honda responded on December 11, 2020

Hi Florin, Thank you for taking the time to review us! We appreciate it. - The Sutherland Honda Team

Sutherland Honda Sutherland Honda
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September 10, 2018

Written By: Jason G

Sutherland Honda responded on December 11, 2020

Hi Jason, Thank you for taking the time to review us! We appreciate it. - The Sutherland Honda Team

Sutherland Honda Sutherland Honda
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September 10, 2018

Great service.

Written By: Jason G

Sutherland Honda responded on December 15, 2020

Hi Jason, Thank you for taking the time to review us! We appreciate it. - The Sutherland Honda Team

Sutherland Honda Sutherland Honda
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September 07, 2018

Jason is great to deal with. He made the details easy to understand. He offered suggestion and choice that suits my lifestyle. I spoke to him on one day and the next day I was driving away in my new CR-V. I am also very happy with the service department at Sutherland Honda. Great Dealership all around!!!

Written By: charlene w

Sutherland Honda responded on December 15, 2020

Hi Charlene, Thank you for taking the time to write a review, we appreciate your feedback. We are happy to hear that you had such a great experience with Jason. We thank you for your business! - The Sutherland Honda Team

Sutherland Honda Sutherland Honda
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September 07, 2018

Jason is great to deal with. He made the details easy to understand. He offered suggestion and choice that suits my lifestyle. I spoke to him on one day and the next day I was driving away in my new CR-V. I am also very happy with the service department at Sutherland Honda. Great Dealership all around!!!

Written By: charlene w

Sutherland Honda responded on December 11, 2020

Hi Charlene, Thank you for taking the time to write a review, we appreciate your feedback. We are happy to hear that you had such a great experience with Jason. We thank you for your business! - The Sutherland Honda Team

Sutherland Honda Sutherland Honda
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September 05, 2018

Very disappointed with my experience. I'm 22, and since im young, I was not taken serious at all. I was looking at the most expensive car in the shop (type R) and was approached by Alex to give me a helping hand. Not only was he being extremely blunt with his responses to my questions, he was listing all of the negative aspects about buying/leasing. He gave me un-helpful answers, and seemed as if he was pushing me away as if I was wasting his time. He gave me his personal cell before leaving the store for any questions, and every time i'd ask him a question, he would read it, and answer many hours later. On top of feeling like I was wasting time, they quoted me 3000$ less than Subaru did on my trade in, which was a honda. They also refused to move at all on the price of the car, which was sitting in the room for over a year, and would not let me test drive it. Needless to say, I went to Subaru and got treated incredibly well, was given Michelin winter tires with the purchase of my brand new WRX STI, Which was a more expensive car) and given 3000$ more for my trade. Do not recommend anyone shop here.

Written By: JDX32

Sutherland Honda responded on December 11, 2020

Hello, I am sorry to hear that you did not have a great experience at our dealership. Here at Sutherland Honda it is our priority to ensure every guest has top-notch service. I have sent your review along to our manager to have the items listed corrected and to make sure something like this doesn't happen again. Thank you for your feedback, - Heather Customer Service Specialist

Sutherland Honda Sutherland Honda
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September 05, 2018

Very disappointed with my experience. I'm 22, and since im young, I was not taken serious at all. I was looking at the most expensive car in the shop (type R) and was approached by Alex to give me a helping hand. Not only was he being extremely blunt with his responses to my questions, he was listing all of the negative aspects about buying/leasing. He gave me un-helpful answers, and seemed as if he was pushing me away as if I was wasting his time. He gave me his personal cell before leaving the store for any questions, and every time i'd ask him a question, he would read it, and answer DAYS later. On top of feeling like I was wasting time, they quoted me 3000$ less than Subaru did on my trade in, which was a honda. They also refused to move at all on the price of the car, which was sitting in the room for over a year, and would not let me test drive it. Needless to say, I went to Subaru and got treated incredibly well, was given Michelin winter tires with the purchase of my brand new WRX STI, Which was a more expensive car) and given 3000$ more for my trade. Do not recommend anyone shop here.

Written By: JDX32

Sutherland Honda responded on December 15, 2020

Hello, I am sorry to hear that you did not have a great experience at our dealership. Here at Sutherland Honda it is our priority to ensure every guest has top-notch service. I have sent your review along to our manager to have the items listed corrected and to make sure something like this doesn't happen again. Thank you for your feedback, - Heather Customer Service Specialist

Sutherland Honda Sutherland Honda
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September 04, 2018

Written By: yevgeny s

Sutherland Honda responded on December 15, 2020

Hi Yevgeny, Thank you for taking the time to review us! We appreciate it. - The Sutherland Honda Team

Sutherland Honda Sutherland Honda
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September 04, 2018

Written By: yevgeny s

Sutherland Honda responded on December 11, 2020

Hi Yevgeny, Thank you for taking the time to review us! We appreciate it. - The Sutherland Honda Team

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