Experience Hyundai
15 Mount Edward Road , Charlottetown, PE, C1A 5R7
Member since March 12, 2015
15 Mount Edward Road Charlottetown PE C1A 5R7Overall Score
Experience Hyundai1040 Reviews
599Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 26, 2023
They are not there to help customers and they make you feel like a bother
Written By: Tanya T
Hello Tanya. We regret that your experience was not satisfactory. We strive to provide excellent customer service and apologize that we missed the mark this time. We would like the opportunity to make it right and understand the situation a bit better. At your earliest convenience please contact us at (902) 569-2277.
April 20, 2023
Always helpful and friendly service. On time and good information provided whenever my car needs regular servicing.
Written By: Hank B
Thanks Hank for the stellar review! Happy we were able to help you out in a timely matter and get you back on the road.
April 08, 2023
I have had the worst service from them ever in my life. In my 2021 elantra screen was not working i asked them to figure out the problem and they were able to do nothing and said we dont know what happened and were having car for whole day, and in same place the Summerside location fixed it in 30 min. They charge so much for service and still leave a fault in the car. I would suggest never to go ti them instead go somewhere else.
Written By: Gaganjyot s
Hi Gaganjyot. We apologize that your experience with our service department was anything less than satisfactory and that we were not able to determine the issue. We will use your feedback to better our practices in the future.
March 07, 2023
Great people engaged in solving your needs. If they can, they will get you what you want.
Written By: Pablo C
Thanks for the fantastic review Pablo!
March 03, 2023
Written By: Gurinder S
We regret that your experience with our dealership was anything less than satisfactory and would like the opportunity to learn more about your experience and make it right. At your convenience please give us a call at (902) 569-2277. Sincerely, Experience Hyundai
February 24, 2023
Written By: Michelle N
Thanks for the great review Michelle!
February 03, 2023
Good job. Nice touch , the mechanics video explaining work required. Fixed our horn. Oil change. Quick and professional.
Written By: ML M
Thanks so much for the fantastic review! We strive to promote full transparency in our service department through video and are happy to hear that you enjoyed that service.
January 17, 2023
Great experience purchasing my 'new to me' Mazda. Didn't know what I was looking for when I went in, but David Wigmore worked within my budget and found the perfect vehicle for me. Thanks Dave and the team at Hyundai!
Written By: Joanne A
Thanks for the wonderful review Joanne! We are happy that Dave was able to help you find a vehicle you love and we hope to see you again soon.
January 11, 2023
Written By: Morgan D
Hello Morgan. We regret that your experience was anything less than satisfactory. We would love to learn more about your experience and try to make it right. Please call us at (902) 569-2277 at your earliest convenience. Sincerely, Experience Hyundai
January 11, 2023
Absolutely horrendous experience with the service manager Justin. Took my car in for an engine recall after receiving two letters in the mail and calling this summer about the issue but being told “keep driving it until something happens.” Before I took my car in, I was driving on the highway and lost acceleration, having to coast to a gas station and get my car towed. It took 5 days for Justin to return any of my phone calls, then when he did call he told me there was nothing wrong with my car and my car was 8000km over an oil change (it is not, my oil was changed 2 weeks ago and just by checking the oil/filter underneath the car you can tell that the oil is clean, as is the outside of the filter) blaming me for my car not working. He got up and walked away from me while I was trying to figure out what is going on. Extremely unprofessional and I left with an unsafe vehicle that STILL HAS A RECALL.
Written By: Rachel M
Hello Rachel. We apologize for your less than satisfactory experience with our service department. We understand your frustration as your experience with us is unacceptable and we will be investigating the incident to try and make it right. We would like the opportunity to learn more about the incident. Please call (902) 569-2277 at your earliest convenience. Sincerely, Experience Hyundai
