Sutherland Honda
911 Hanwell Rd , Fredericton, NB, E3B 6A3
Member since May 31, 2018
911 Hanwell Rd Fredericton NB E3B 6A3Overall Score
Sutherland Honda943 Reviews
30Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Friendly and helpful
June 26, 2018
Showed and explained cars to me, wasn't pushy and respected my decisions. Friendly and conversational. Helped me with the new car once I bought it (ie. orientation to how it works).
Written By: Hassan
Hi Hassan, Thank you for taking the time to give us a review, we appreciate it! We are happy to hear that your experience with Andrew was a pleasant one. Thank you for your business! - The Sutherland Honda Team
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June 26, 2018
Fast and convenient. Clean facilities and a shuttle to run you if you need a drive. They texted/called to say when the vehicle was done and they offered convenient ways to pay.
Written By: Greg T
Hi Greg, Thank you for taking the time to review us! We appreciate it. - The Sutherland Honda Team
June 26, 2018
Written By: Greg T
Hi Greg, Thank you for taking the time to review us! We appreciate it. - The Sutherland Honda Team
June 26, 2018
Written By: Daniel R
Hi Daniel, Thank you for taking the time to review us! We appreciate it. - The Sutherland Honda Team
June 26, 2018
Written By: Daniel R
Hi Daniel, Thank you for taking the time to review us! We appreciate it. - The Sutherland Honda Team
June 23, 2018
Written By: Terri J
Hi Terri, Thank you for taking the time to review us! We appreciate it. - The Sutherland Honda Team
June 23, 2018
Written By: Terri J
Hi Terri, Thank you for taking the time to review us! We appreciate it. - The Sutherland Honda Team
June 23, 2018
Sweet
Written By: Brian B
Hi Brian, Thank you for taking the time to review us! We appreciate it. - The Sutherland Honda Team
June 23, 2018
Sweet
Written By: Brian B
Hi Brian, Thank you for taking the time to review us! We appreciate it. - The Sutherland Honda Team
Issue not dealt with
June 21, 2018
This is the second time that my car has come up for its regular maintenance and when I made the appointment, I asked for an issue to be checked that was concerning me. As I'm driving, when I let off the gas, the car will jerk slightly, not every time, but often. This past servicing the gentleman I spoke with on the phone said he would write it down to be checked. When I picked the car up, it was someone different and when they went over the details of the servicing, it wasn't mentioned again. I asked about it and the person did not know anything about the concern I had expressed when I booked the appointment. They offered an explanation of what it could be, and told me when I booked the car for the next servicing to tell them about it if it was still doing it. My concern is if it is an issue requiring servicing, it may be past my warranty. Thank you.
Written By: Maxine
Hi Maxine, I am sorry for any inconvenience this has caused you. I just spoke with our Service Manager about this issue and he said based on the notes in your file he believes there may be a software update that we could do that may help with this situation. If you would like to book an appointment for that I can have one of the service advisors reach out to you or you can give them a call when is convenient for you. Let me know what works best for you! - Heather Henderson Customer Service Specialist
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The Service Team at Sutherland Honda
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