*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 17, 2019
Small acts, when multiplied by millions of people, can transform the world. Great experience I had with Gaurav Sharma. There is incredible value in being of service to others.
Written By: MAX P
Hello there, Thank you so much for the great review. You are absolutely right about the power of small acts – we couldn’t agree more! We are thrilled to hear you had a positive experience with our team member. If there is ever anything we can assist with, please be sure to give us a call. Warmest regards, Christina Rotheisler Guest Experience Manager 403-930-7778
September 06, 2019
I've bought two cars now from Gaurav Sharma at Mercedes-Benz Country hills Calgary! Pricing on the cars and trade - in was fair, the buying process was easy. I will go back here again because of excellent customer service and high quality vehicles. Gaurav Sharma really knows his cars well, you won't find a better car dealer than Mercedes-Benz Country Hills Calgary. Gaurav Sharma truly is the best. He has diligently responded to all of my questions and concerns and has gone beyond what anyone would ever expect. Gaurav Sharma has been nothing short of extremely professional and responsive. I will be referring friends and definitely plan to purchase future vehicles from him.
Written By: Muhammad B
Dear Mr. Butt, We can’t thank you enough for the fantastic review. It is so great to hear you had a positive experience with our team member, Gaurav. If there is anything we can assist with, please feel free to contact me directly. We look forward to seeing you for your next vehicle purchase! All the best, Christina Rotheisler Guest Experience Manager email@example.com
August 21, 2019
Written By: Yessy K
Dear Yessy, Thank you so much for the great review, kind words and for the beautiful pictures! It is awesome to see the showroom from the perspective of our guests. We are so glad to hear you enjoyed your time at the dealership. If there is ever anything we can assist with, please feel free to reach out to me directly. Warmest regards, Christina Rotheisler Guest Experience Manager firstname.lastname@example.org
August 20, 2019
Written By: Michael D
Dear Mr Dean, Thank you so much for the great review! We are so glad to know you had a positive experience. If there is ever anything we can assist with, please feel free to reach out. All the best, Christina Rotheisler Guest Experience Manager 403-930-7778
August 02, 2019
Written By: Meet D
Hello there, Thank you very much for the 5-star review! It is great to know you had a positive experience with us. If you require any assistance or, would like to give us any further feedback, please feel free to give us a call. Warm regards, Christina Rotheisler Guest Experience Manager 403-930-7778
August 01, 2019
This is my first time to get a car from this dealership. We just walked in, without an appointment and Phoebe Ku welcomed us and was so helpful (and so is Ryan, her manager). She is very knowledgeable of their product and has explained the details thoroughly. Great customer service. Courtney was also very responsive and patient in answering our numerous questions that we had. And Adam took his time to explain the features of the car on the delivery day. It was a great experience buying my first Mercedes car. Thank you to MB Country Hills.
Written By: Apollo S
Dear Mr. Santos, Thank you very much for the great review and for the kind words about our team! We couldn’t be happier that you had a positive experience buying your first Mercedes-Benz. We look forward to seeing you for the next one. If there is anything at all we can assist with, please feel free to contact me directly. All the best, Christina Rotheisler Guest Experience Manager email@example.com
July 31, 2019
Written By: Pat S
Hello Pat. It seems obvious that you are rating the individual based on a previous engagement rather than rating the dealership as a whole. We kindly ask that you take down this post or modify the ratings. Thank you in advance.
July 19, 2019
5 star to Phoebe for her great customer service, she got my car all ready before I can for test drive. Her customer engagement skills are fantabulous. She will take care of you as much as possible. I would love to shop here again. One of the best places to buy your Mercedes.
Written By: gagan s
Dear Gagan, Thank you very much for the 5-star review! We are thrilled to hear your experience with our Brand Specialist, Phoebe, was a great one. If there is anything you require assistance with, please don’t hesitate to contact me directly. Best regards, Christina Rotheisler Guest Experience Manager firstname.lastname@example.org
July 18, 2019
We visited Mercedes-Benz Country Hills as a family, after first me having a one-off meeting as a walk-in with their Brand Specialist Phoebe Ku. She is brilliant! She was friendly throughout our experience in engaging at their dealership. She went out of her way to arrange a test drive just before 9pm when I visited alone for the first time and think she must have left way later from work as a result of this that day. She accommodated our request as a family to get the new SUV vehicle with the specifications we were looking for to be ready for a test drive. She let us do a test drive with our 9, 5 and 2 yr old kids (with appropriate safe seating inside the vehicle as per the law) and not only did she make sure she shows us all the cool features of the vehicle both driving and comfort wise, but also helped us make this a pleasant experience for our kids, by being so friendly and caring for them all this while. We were made to feel " at home" throughout our interaction and my wife loved the SUV to consider this as our possible next, new family car. Phoebe even explained the fantastic E-Active Body Control system in the vehicle and even sent us a relevant Youtube video via email to allow us to explore this further in a better way. She was also fabulous in terms of explaining the financial side of things including the options of lease or financing the car and how she could facilitate things as much as possible for her, to trade in our current car to go towards down payment for the deal. Her mannerism, demeanour and professional acumen thoroughly impressed me and my wife. I highly recommend viewers to visit Mercedes Benz-Country Hills when considering going for buying/leasing a Mercedes Benz vehicle. The rest of the team including the reception staff our also super-friendly, but based on our experience, I'd say try requesting to see Phoebe Ku preferably because she is going to go the extra mile to address all your queries and needs etc. Thank you so much Phoebe!
Written By: Ali T
Dear Mr. Tausif, Thank you so much for this awesome review. We are so glad you had a great experience and that you were made to feel at home here at Mercedes-Benz Country Hills. It is great to know that you were taken care of by the whole team and appreciate the recommendation to work with Phoebe. If there is ever anything we can assist with, please feel free to reach out to me directly. Your Personal Guest Experience Manager, Christina Rotheisler Guest Experience Manager email@example.com