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September 22, 2020
I purchased a used vehicle from North Island Nissan in January. In September I discovered the frame was totally rusted and broken . I contacted Hayley Woods, Sales Manager, and was asked to bring the vehicle in so they could inspect it. Somehow the damaged frame had either gone undetected during the inspection or it was somehow hidden. After inspecting the vehicle and agreeing I had an unrepairable vehicle Hayley wasted no time in telling me North Island Nissan felt a moral obligation to help me out and that she wanted to send me away totally happy even though any warranty was long ran out. Hayley showed me a vehicle she thought would be a good vehicle for me. She hit a home run with the vehicle and North Island Nissan gave me full credit for the purchase price of my "old" vehicle on the trade-in for my new vehicle.. I could not have asked for more. North Island Nissan showed me they are a first class dealership. I would highly recommend them if you are in the market for a new or used vehicle. .
Written By: kerry a
September 08, 2020
Wayne, you and your crew completely saved the day and helped create a really good memory out of a bad situation. We were out camping near Campbell River and ran into a pretty big car problem. We called every dealership/mechanic we could find online. They were either closed for the weekend (long weekend) or told us it would take a few weeks to get the proper parts in. Wayne simply said "just get your car here and we will help get you sorted out." He diagnosed the problem, proposed a creative solution, and then got it all fixed up for us while we went out on a hike in the woods. All the guys we talked to were professional, kind, and helped us out. Thank you Wayne and the team at North Island Nissan!
Written By: vincent b
July 07, 2020
I bought a new Frontier truck at North Island Nissan, Campbell River in early April 2020 just as the covid restrictions were in effect. Jastin and Colton navigated those challenges and provided an excellent purchase experience. Shortly after the purchase I received an email from the general manager Mike Ball, thanking me for the business. He said that on a scale between 1 - 10 they always aim for 11. The truck has been great so far, but there was one issue regarding the undercoat. This matter went to Mike, and it was dealt with to my complete satisfaction. He said they aim for 11 and he delivered.
Written By: Alan G
June 28, 2020
After all my problems dealing with car dealerships and the broken vehicles they have given me no one could help me out I couldn’t even trade in my vehicles I was so ready to give up on every dealerships in town then we went to North Island Nissan here in Campbell River they did everything they possibly could to help me and they were fast & efficient they did amazing I love it even took Drew’s silver car for trade in a well. thank you so very much from the bottom of our hearts we love our new ride Now we have a reliable vehicle to get our little warrior to his doctors appointments and I can help out my family like my mama who’s always been their for us and my grandpa ray grandma terry uncle Darrell sr bro Darrell jr Isaiah they live on a remote island so they have to do BIG shops when they come into town once a month with my new vehicle they can do bigger shops now All the love to everyone What a new or used vehicle go to north island Nissan I highly recommend it
Written By: Anna D
May 22, 2020
We recently purchased a 2020 Rogue Special Edition from the dealership with Colton as our contact. A great experience all the way around. We love the car and are very happy with the entire sales process. Well done folks. We are looking forward to a great relationship with you!!!
Written By: William C