2700 N Island Hwy , Campbell River, BC, V9W 2H5
Member since February 07, 2019
2700 N Island Hwy Campbell River BC V9W 2H5240 Reviews
3*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 05, 2018
Prompt, professional service. I was very pleased with North Island's commitment to high quality service.
Written By: DW R
Thanks, David! Our staff is dedicated to providing top quality service to all of our customers! We hope to be of service to you again in the future. Best wishes, North Island Nissan
June 05, 2018
Prompt, professional service. I was very pleased with North Island's commitment to high quality service.
Written By: DW R
Thanks, David! Our staff is dedicated to providing top quality service to all of our customers! We hope to be of service to you again in the future. Best wishes, North Island Nissan
June 03, 2018
This place is part of the Steve Marshall group and it shows. Tried to purchase a truck here. Can't lie credits not the best and trucks cost a lot, tried to trade cars that had a fair amount negative equity(oxymoron really). We go and ask them to work with us on getting a truck(thank god it didn't turn out.) After successfully qualifying for a couple of different trucks.Their Sales Manager (I forget his name it isnt worth remembering) had the audacity to guilt us for not making the purchase because it didn't fit our needs in anyway shape or form. He Also insulted my Hyundai santefe as way of excusing his laughable offers and killed any desire to do business with Nissan in Campbell River. I apologize for the gruffness but I felt truly insulted and wouldn't wish that on anyone. I will buy a Nissan Titan at Hyundai before gracing the steps of this place. Customer service is different for everyone its possible to get good service under the right conditions don't go if you're "poor" Summary: Cars good customer service weak.
Written By: Kadin S
Hi Kadin, Thank you for your honest review. I’m sorry that we could not come to an agreement on payment, as you mentioned the amount you owed on your trade last year had a significant impact on the payment you would be making on a truck. We also apologize that the truck we had selected to try to meet your payment and driving needs was not your ideal vehicle. If you would like us to look at your situation again, we would be happy to try.
June 03, 2018
This place is part of the Steve Marshall group and it shows. Tried to purchase a truck here. Can't lie credits not the best and trucks cost a lot, tried to trade cars that had a fair amount negative equity(oxymoron really). We go and ask them to work with us on getting a truck(thank god it didn't turn out.) After successfully qualifying for a couple of different trucks.Their Sales Manager (I forget his name it isnt worth remembering) had the audacity to guilt us for not making the purchase because it didn't fit our needs in anyway shape or form. He Also insulted my Hyundai santefe as way of excusing his laughable offers and killed any desire to do business with Nissan in Campbell River. I apologize for the gruffness but I felt truly insulted and wouldn't wish that on anyone. I will buy a Nissan Titan at Hyundai before gracing the steps of this place. Customer service is different for everyone its possible to get good service under the right conditions don't go if you're "poor" Summary: Cars good customer service weak.
Written By: Kadin S
Hi Kadin, Thank you for your honest review. I’m sorry that we could not come to an agreement on payment, as you mentioned the amount you owed on your trade last year had a significant impact on the payment you would be making on a truck. We also apologize that the truck we had selected to try to meet your payment and driving needs was not your ideal vehicle. If you would like us to look at your situation again, we would be happy to try.
May 22, 2018
Took the pathfinder in for regular oil change. Service was fast and well done. Thank you
Written By: Brian L
We are happy to hear that everything was completed quickly and to your satisfaction! We hope to see you soon!
May 22, 2018
Took the pathfinder in for regular oil change. Service was fast and well done. Thank you
Written By: Brian L
We are happy to hear that everything was completed quickly and to your satisfaction! We hope to see you soon!