+12502877272

North Island Nissan

2700 N Island Hwy , Campbell River, BC, V9W 2H5

Member since February 07, 2019

2700 N Island Hwy Campbell River BC V9W 2H5

Overall Score

4.6

North Island Nissan

239 Reviews

2
North Island Nissan

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

North Island Nissan North Island Nissan
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April 02, 2018

If you want expertise and outstanding customer service, do not hesitate to visit Colton at north island Nissan Campbell River. I am from Nanaimo and Colton sent me a video of the car and took the time to chat with me over the phone and patiently answer my questions. I bought a Nissan micra 2016 and Colton gave me the impression of buying a luxury car. It’s clear that Colton appreciates his customer no matter if the car is expensive or not, he wants us to leave happy and satisfied. I never felt the pressure to buy a new car. I wanted a used car, Colton respected my choice and my budget. Thank you Brian and Sean also for your welcome and kindness. Guylaine, Nanaimo.

Written By: Guyl O

North Island Nissan responded on December 15, 2020

Guyl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at North Island Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.

North Island Nissan North Island Nissan
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March 23, 2018

I have been pricing out some service for my 2012 Rogue and this dealership seems 40% more expensive than anyone else. They want $321 for a job that 2 other Nissan dealerships are charging $209 for. Parts cost $34 here vs $23 at the other dealerships. I have priced out several items and service over the last year and this location is always WAY more expensive. Save your money. Get your service done elsewhere.

Written By: Sean D

North Island Nissan responded on December 11, 2020

I am very sorry to hear that you had a negative experience with our service department! We look for nothing less than 100% satisfaction with every single transaction and are very concerned when one of our valued customers is disappointed with any aspect of their service experience. We rate an exceptional service experience as the most important aspect of any transaction. I want to thank you for your comments and bringing your experience to my attention. I would love the opportunity to clear this up and would appreciate an opportunity to talk to you directly. Ryan, Service Manager: 250-287-7272 - And let me assure you, we do value your concerns.

North Island Nissan North Island Nissan
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March 23, 2018

I have been pricing out some service for my 2012 Rogue and this dealership seems 40% more expensive than anyone else. They want $321 for a job that 2 other Nissan dealerships are charging $209 for. Parts cost $34 here vs $23 at the other dealerships. I have priced out several items and service over the last year and this location is always WAY more expensive. Save your money. Get your service done elsewhere.

Written By: Sean D

North Island Nissan responded on December 15, 2020

I am very sorry to hear that you had a negative experience with our service department! We look for nothing less than 100% satisfaction with every single transaction and are very concerned when one of our valued customers is disappointed with any aspect of their service experience. We rate an exceptional service experience as the most important aspect of any transaction. I want to thank you for your comments and bringing your experience to my attention. I would love the opportunity to clear this up and would appreciate an opportunity to talk to you directly. Ryan, Service Manager: 250-287-7272 - And let me assure you, we do value your concerns.

North Island Nissan North Island Nissan
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March 23, 2018

Written By: Kristene P

North Island Nissan responded on December 15, 2020

Kristene, your business means so much to us, and we are glad to see you had a five-star experience! We hope to welcome you back soon!

North Island Nissan North Island Nissan
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March 23, 2018

Written By: Kristene P

North Island Nissan responded on December 11, 2020

Kristene, your business means so much to us, and we are glad to see you had a five-star experience! We hope to welcome you back soon!

North Island Nissan North Island Nissan
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March 21, 2018

Very thorough inspection !

Written By: Tom M

North Island Nissan responded on December 11, 2020

Thanks Tom! We appreciated you taking time to let us know how we're doing!

North Island Nissan North Island Nissan
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March 21, 2018

Very thorough inspection !

Written By: Tom M

North Island Nissan responded on December 15, 2020

Thanks Tom! We appreciated you taking time to let us know how we're doing!

North Island Nissan North Island Nissan
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March 13, 2018

Helpful instal key battery and worked out issues.

Written By: Mark L

North Island Nissan North Island Nissan
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March 13, 2018

Helpful instal key battery and worked out issues.

Written By: Mark L

North Island Nissan North Island Nissan
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March 09, 2018

Written By: jesse s

North Island Nissan responded on December 11, 2020

It is great that you had a five-star experience with us, Jesse! We hope you continue to choose us for all your vehicle needs! Take care!

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