North Island Nissan
2700 N Island Hwy , Campbell River, BC, V9W 2H5
Member since February 07, 2019
2700 N Island Hwy Campbell River BC V9W 2H5Overall Score
North Island Nissan240 Reviews
3Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 19, 2016
I have an old Pathfinder. And I fix it myself. Plus I am old and poor will likely never ever own a new car. So, except for servicing the vehicle due to the recall (airbags) and something about a potential rust-spot, I wouldn't have ever used the dealer. MY MISTAKE. Firstly, they were very professional. They were on time and even checked to see if I was on time. Secondly, they provided the courtesy car and it was a brand new Titan! OMG! What a treat! Then, the car was done on time and waiting for me. No charge (recall). Not even some petty silly thing. Straight up. As they said. In fact, I 'feel' it was even better. I am no expert but they were great.
Written By: J. D
Hi David! Thank you so much for taking the time out of your day to leave feedback on your experience at North Island Nissan! I'm glad you now see the value in taking your Pathfinder to the dealership, and it sounds like you had quite the day with the Titan! We hope to see you again, it was a pleasure working with you!
July 16, 2016
Written By: Kristopher L
Thanks! :)
July 16, 2016
Written By: Kristopher L
Thanks! :)
July 01, 2016
Had a great experience purchasing our new vehicle here. The dealings were honest, businesslike and friendly with no nasty surprises. Thanks to Colton Smith for making the deal happen.
Written By: Ben W
Hey Ben! Our priority is to be open and honest with all our customers, we know buying a vehicle is a big deal, and we want you to feel comfortable doing business with us! I'm glad to hear you felt that way, and super happy that Colton took such good care of you! Thanks for taking the time to leave your feedback!
July 01, 2016
Had a great experience purchasing our new vehicle here. The dealings were honest, businesslike and friendly with no nasty surprises. Thanks to Colton Smith for making the deal happen.
Written By: Ben W
Hey Ben! Our priority is to be open and honest with all our customers, we know buying a vehicle is a big deal, and we want you to feel comfortable doing business with us! I'm glad to hear you felt that way, and super happy that Colton took such good care of you! Thanks for taking the time to leave your feedback!
June 07, 2016
The lady at the the front desk is extremely rude and continues to be every time we go there (my grandmother has a vehicle from this dealership) We would never buy a car from Nissan based on our bad experience with her alone!
Written By: dayton h
Hi Dayton, Thank you letting us know you're having an issue, and we're sorry this has been your experience! Can you please give our General Manager Mike Ball a call at (250) 287-7272 or an email to mike@northislandnissan.ca, so we can gather more information and get to the bottom of this and hopefully resolve this issue for both you and your grandmother!
June 07, 2016
The lady at the the front desk is extremely rude and continues to be every time we go there (my grandmother has a vehicle from this dealership) We would never buy a car from Nissan based on our bad experience with her alone!
Written By: dayton h
Hi Dayton, Thank you letting us know you're having an issue, and we're sorry this has been your experience! Can you please give our General Manager Mike Ball a call at (250) 287-7272 or an email to mike@northislandnissan.ca, so we can gather more information and get to the bottom of this and hopefully resolve this issue for both you and your grandmother!
February 09, 2016
Buyer beware!!! They will screw you over if you don't know what you're doing. They said they were going to give me an extra $500 for my car, yet they hid it in other parts of the deal. They also never mentioned a balloon payment at the end of the loan (both the salesman and financial person we were dealing with). I know it's my fault for not knowing ever detail in a car loan, but I don't want another trusting person to get screwed. All I can say is if you're looking for a vehicle be very careful with Campbell River Nissan. Thank goodness for Galaxy Motors, they got me out of an loan I wouldn't wish on my worst enemy. Again, I'm aware that I was too trusting of this dealership, but I want others to be aware that they are not there to help you. Be careful, they are on par with Bill Howmuch!!!
Written By: Jessica W
Hello Jessica, We are sorry to hear you feel this way and that we didn’t hear from you to discuss your concerns. Our goal is complete customer satisfaction before, during and after the deal. We do understand how overwhelming buying a car can be when there is a lot going on in a very short period, which is why we try to spend as much time as possible explaining the financing before you take the car home. we are always able to go into more detail if the customer doesn’t understand or is unsure of their comfort level with the terms, you just have to ask! We would be happy to meet with you and go over it to show you the details of your trade, and loan to address your concerns.
February 09, 2016
Buyer beware!!! They will screw you over if you don't know what you're doing. They said they were going to give me an extra $500 for my car, yet they hid it in other parts of the deal. They also never mentioned a balloon payment at the end of the loan (both the salesman and financial person we were dealing with). I know it's my fault for not knowing ever detail in a car loan, but I don't want another trusting person to get screwed. All I can say is if you're looking for a vehicle be very careful with Campbell River Nissan. Thank goodness for Galaxy Motors, they got me out of an loan I wouldn't wish on my worst enemy. Again, I'm aware that I was too trusting of this dealership, but I want others to be aware that they are not there to help you. Be careful, they are on par with Bill Howmuch!!!
Written By: Jessica W
Hello Jessica, We are sorry to hear you feel this way and that we didn’t hear from you to discuss your concerns. Our goal is complete customer satisfaction before, during and after the deal. We do understand how overwhelming buying a car can be when there is a lot going on in a very short period, which is why we try to spend as much time as possible explaining the financing before you take the car home. we are always able to go into more detail if the customer doesn’t understand or is unsure of their comfort level with the terms, you just have to ask! We would be happy to meet with you and go over it to show you the details of your trade, and loan to address your concerns.
November 10, 2015
I've worked for a lot of companies in the area and know a lot of people. That being said.... North Island Nissan tends to be the more welcoming and friendly out of all the Dealer groups. From the Boss man to the car cleaner everyone just seems excited to be here. I am a salesman at Nissan and didn't want to hide that. Because at Nissan , we don't hide anything from you. It straight up to the point, the way friendships should be. Check the reviews everywhere.
Written By: Neil B
Thanks, Neil :)
