North Island Nissan

September 22, 2020

I purchased a used vehicle from North Island Nissan in January. In September I discovered the frame was totally rusted and broken . I contacted Hayley Woods, Sales Manager, and was asked to bring the vehicle in so they could inspect it. Somehow the damaged frame had either gone undetected during the inspection or it was somehow hidden. After inspecting the vehicle and agreeing I had an unrepairable vehicle Hayley wasted no time in telling me North Island Nissan felt a moral obligation to help me out and that she wanted to send me away totally happy even though any warranty was long ran out. Hayley showed me a vehicle she thought would be a good vehicle for me. She hit a home run with the vehicle and North Island Nissan gave me full credit for the purchase price of my "old" vehicle on the trade-in for my new vehicle.. I could not have asked for more. North Island Nissan showed me they are a first class dealership. I would highly recommend them if you are in the market for a new or used vehicle. .

Written By: kerry a

September 08, 2020

Wayne, you and your crew completely saved the day and helped create a really good memory out of a bad situation. We were out camping near Campbell River and ran into a pretty big car problem. We called every dealership/mechanic we could find online. They were either closed for the weekend (long weekend) or told us it would take a few weeks to get the proper parts in. Wayne simply said "just get your car here and we will help get you sorted out." He diagnosed the problem, proposed a creative solution, and then got it all fixed up for us while we went out on a hike in the woods. All the guys we talked to were professional, kind, and helped us out. Thank you Wayne and the team at North Island Nissan!

Written By: vincent b

September 08, 2020

Wayne, you and your crew completely saved the day and helped create a really good memory out of a bad situation. We were out camping near Campbell River and ran into a pretty big car problem. We called every dealership/mechanic we could find online. They were either closed for the weekend (long weekend) or told us it would take a few weeks to get the proper parts in. Wayne simply said "just get your car here and we will help get you sorted out." He diagnosed the problem, proposed a creative solution, and then got it all fixed up for us while we went out on a hike in the woods. All the guys we talked to were professional, kind, and helped us out. Thank you Wayne and the team at North Island Nissan!

Written By: vincent b

August 18, 2020

Really appreciate the friendly staff who work hard each time I bring my vehicle in for service. They exhibit true customer service!

Written By: 54321mas

August 18, 2020

Really appreciate the friendly staff who work hard each time I bring my vehicle in for service. They exhibit true customer service!

Written By: 54321mas

August 06, 2020

Written By: Dean W

August 06, 2020

Written By: Dean W

August 01, 2020

Was taken for the old bait and switch by the sales team on the wife's new Rouge. But she had her heart set on it, so I bought it anyway. My 2012 Frontier is already loosing it's paint. Will never buy another Nissan.

Written By: No B

August 01, 2020

Was taken for the old bait and switch by the sales team on the wife's new Rouge. But she had her heart set on it, so I bought it anyway. My 2012 Frontier is already loosing it's paint. Will never buy another Nissan.

Written By: No B

July 07, 2020

I bought a new Frontier truck at North Island Nissan, Campbell River in early April 2020 just as the covid restrictions were in effect. Jastin and Colton navigated those challenges and provided an excellent purchase experience. Shortly after the purchase I received an email from the general manager Mike Ball, thanking me for the business. He said that on a scale between 1 - 10 they always aim for 11. The truck has been great so far, but there was one issue regarding the undercoat. This matter went to Mike, and it was dealt with to my complete satisfaction. He said they aim for 11 and he delivered.

Written By: Alan G