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September 02, 2020
Picked up my new ram 2500 from Cody! Cody a straight up sales guy no bs. I had some details I needed to get sorted out and was worried I was going to get the run around. The gm came out and assured me it would be handled. Service goes a long way.
Written By: Seb R
August 25, 2020
Just picked up my 2020 Wrangler from the team here! Julian, Brock and Trista and Sandro made the switch from my Kia Forte5 to my all new Jeep absolutely seamless. Prioritized what was important to me and got my in my new ride in record time. Highly recommend the crew here at Hwy 11 Chrysler!
Written By: Larissa C
July 19, 2020
I was referred to Hwy 11 Chrysler, specifically, Sandro Lombardo. Hwy 11 Chrysler is an hour and 20 minutes from my home and was absolutely worth the drive to Orillia in purchasing a vehicle!! Sandro is nothing short of exemplary when it comes to knowledge, professionalism, dedication, honesty, integrity, and customer satisfaction. When dealing with Sandro, there is a calm and ease about him allowing you, as a customer, to know you're in good hands and will be treated with exceptional care understanding your needs and wants in a vehicle. I would also like to praise Julian and Trista who were extremely helpful and knowledgeable with my questions and concerns and wonderful to deal with. You will not regret buying a vehicle from these outstanding and wonderful representatives of Hwy 11 Chrysler!! Thank you again Sandro, Julian, and Trista!
Written By: Stella C
Thanks Stella for the great review and enjoy your new vehicle
June 27, 2020
We were stranded 100s of kms away from home with a broken hitch component on my 2019 Ram 1500. Hwy 11 CDJR met us at 8am Friday and fixed it under warranty AND lent us a van to visit Orillia's waterfront while we waited. Done in 2 hours and they couldn't have been nicer to deal with.
Written By: Tim M
June 07, 2020
HWY 11 Chrysler Dale Paradis Service Dept. 95 Commerce Rd. Orillia, ON. L3V 0Z2 Dear HWY 11 Chrysler: Thank you for your remarkable service, I am so satisfied that I needed to write this letter as well as an online social media review. This will be a lengthy review letter, but well worth the read. It all started when I went to a different dealership in Orillia, I was very dissatisfied with their service on my 06 383000KMS vehicle. The vehicle service light came on & the engine began to idle rough, so I took it to my mechanic friend who changed the spark plugs, changed the ignition coils, as well as all four 02 Sensors due to the P0032 & P0300 engine codes that read “Random/Multiple cylinder misfires and 02 Sensor heater-circuit high voltage (bank 1 sensor 1), but even after all of that the engine was still running rough, burning excessive fuel and on top of that my air condition stopped working. Then I brought the vehicle to the professionals at HWY 11 Chrysler were I was greeted pleasantly by a female service person, next I was welcomed by the service manager Dale, I told him the history about my car. His mechanic(s) diagnosed the vehicle & found a wiring issue with the wire harness. I wanted to purchase a wire harness which would have cost me a thousand dollars plus at least six hours of labor to install. Dale told me not to, he advised me to let them fix the existing wire harness, and they did (saving me a ton of money) plus they also fixed my air condition, I thought I needed a new compressor, but they informed me that it too was a wire issue. While I waited I was greeted by two sales gentlemen and we engaged in delightful conversation, then in such a short time, my vehicle was ready and three key elements prompted me to write this letter: 1) My vehicle was fixed “Quickly” 2) I saved so much money 3) The people treated me amazing, every single staff member especially the service manager. Now I will always bring my vehicle to Hwy 11 Chrysler for all future upkeep, and I will tell all of my friends to go there also. The moral of this story is, don’t assume that every trip to the dealership is going to cost you an arm and a leg. Not only did I receive perfect service, but it costed me next to nothing. Sincerely a new lifetime customer, Davis (DJ KAOS).
Written By: DJ K