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Highway 11 Chrysler Dodge Jeep Ram

95 Commerce Road , Orillia, ON, L3V6J3

Member since February 12, 2018

95 Commerce Road Orillia ON L3V6J3

Overall Score

4.7

Highway 11 Chrysler Dodge Jeep Ram

176 Reviews

27
Highway 11 Chrysler Dodge Jeep Ram

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

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Highway 11 Chrysler Dodge Jeep Ram Highway 11 Chrysler Dodge Jeep Ram
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Extremely Happy

June 05, 2020

HWY 11 Chrysler Dale Paradis Service Dept. 95 Commerce Rd. Orillia, ON. L3V 0Z2 Dear HWY 11 Chrysler: Thank you for your remarkable service, I am so satisfied that I needed to write this letter as well as an online social media review. This will be a lengthy review letter, but well worth the read. It all started when I went to a different dealership in Orillia, I was very dissatisfied with their service on my 06 383000KMS vehicle. The vehicle service light came on & the engine began to idle rough, so I took it to my mechanic friend who changed the spark plugs, changed the ignition coils, as well as all four 02 Sensors due to the P0032 & P0300 engine codes that read “Random/Multiple cylinder misfires and 02 Sensor heater-circuit high voltage (bank 1 sensor 1), but even after all of that the engine was still running rough, burning excessive fuel and on top of that my air condition stopped working. Then I brought the vehicle to the professionals at HWY 11 Chrysler were I was greeted pleasantly by a female service person, next I was welcomed by the service manager Dale, I told him the history about my car. His mechanic(s) diagnosed the vehicle & found a wiring issue with the wire harness. I wanted to purchase a wire harness which would have cost me a thousand dollars plus at least six hours of labor to install. Dale told me not to, he advised me to let them fix the existing wire harness, and they did (saving me a ton of money) plus they also fixed my air condition, I thought I needed a new compressor, but they informed me that it too was a wire issue. While I waited I was greeted by two sales gentlemen and we engaged in delightful conversation, then in such a short time, my vehicle was ready and three key elements prompted me to write this letter: 1) My vehicle was fixed “Quickly” 2) I saved so much money 3) The people treated me amazing, every single staff member especially the service manager. Now I will always bring my vehicle to Hwy 11 Chrysler for all future upkeep, and I will tell all of my friends to go there also. The moral of this story is, don’t assume that every trip to the dealership is going to cost you an arm and a leg. Not only did I receive perfect service, but it costed me next to nothing. Sincerely a new lifetime customer, Davis Anthony (DJ KAOS).

Written By: Davis

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Highway 11 Chrysler Dodge Jeep Ram Highway 11 Chrysler Dodge Jeep Ram
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June 04, 2020

Sandro,Julian and Trista are amazing people. They were there with any questions I had at any time they truly made us feel like family.

Written By: Heather B

Highway 11 Chrysler Dodge Jeep Ram Highway 11 Chrysler Dodge Jeep Ram
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June 03, 2020

First of all, thank you Sandro! Second these guys are second to none with service and their connection to the customer! I’ve known Sandro their for a few years prior to his current position and he is very personable and made the purchasing process as smooth as possible for me! When I asked for three different items with a timeline that seemed impossible amongst everything going on, they made it happen! Not only did they make it happen but they exceeded my expectations of getting the truck tonight but got it ready for me yesterday. Trista in finance is absolutely phenomenal and helped take the stress out of the numbers so that it was streamlined for me on the evening I picked the truck up! I love the truck I have and would be glad to recommend anyone at the dealership 10/10 would go there again for another truck Thank you so much guys see you soon

Written By: Don H

Highway 11 Chrysler Dodge Jeep Ram Highway 11 Chrysler Dodge Jeep Ram
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May 30, 2020

Written By: Susan L

Highway 11 Chrysler Dodge Jeep Ram Highway 11 Chrysler Dodge Jeep Ram
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May 25, 2020

Dale and Landon and the service team at Hwy11 Dodge Ram have been terrific to deal with. Always helpful and accommodating. It is a pleasure to do business with the people here. Love my new Ram Warlock, and will do future business here because of them. Tim Walker

Written By: Tim W

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May 22, 2020

Written By: John G

Highway 11 Chrysler Dodge Jeep Ram Highway 11 Chrysler Dodge Jeep Ram
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May 01, 2020

Written By: Dorothy C

Highway 11 Chrysler Dodge Jeep Ram Highway 11 Chrysler Dodge Jeep Ram
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March 16, 2020

Best customer service and all services are top notch. Friendly and the staff go that extra mile to make sure they have a satisfied customer. Thank you so much to all. 5 stars

Written By: Linda H

Highway 11 Chrysler Dodge Jeep Ram responded on March 17, 2020

It's always a pleasure dealing with you and your husband. Thanks for the business.

Highway 11 Chrysler Dodge Jeep Ram Highway 11 Chrysler Dodge Jeep Ram
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Excellent Service

March 06, 2020

Had a great experience,with our Sales guy , Cody , went above and beyond to find us the exact truck we were looking for , we even ended up with more than expected in extras !! Would definitely recommend this dealership.

Written By: Shelley &

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Highway 11 Chrysler Dodge Jeep Ram Highway 11 Chrysler Dodge Jeep Ram
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March 05, 2020

Funny everyone. Go and grab your jeep from here. Good customer service.

Written By: Nirav P

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