Cold Lake Chrysler

March 20, 2021

Good place to see. ??

Written By: stanley b

March 17, 2021

Written By: jared e

March 09, 2021

Tash was great to deal with, knowledgeable, friendly, would be back!

Written By: Tyler J

March 05, 2021

I bought a truck from this dealership and Richard was the sales person I dealt with. It was a low pressure, stress free and enjoyable experience! Most people including myself dread buying vehicles because it feels high pressure or unpleasant. In this case, Richard went over and above to provide me information for me to make a decision. Worked with me to strike a deal. Felt like he was really going to bat for me for the price I wanted. He even delivered the truck to Edmonton and dropped it off with a full tank of gas! I'm recommending this guy to everyone I know.

Written By: Chita R

March 04, 2021

I can’t recommend Cold lake Chrysler enough and Tash is one of the best people I have ever dealt with from any line of retail. I live in B.C and was shopping online for a vehicle from Alberta to save money as it is much cheaper for a new Ram 1500. I contacted a few dealerships by email that had good deals on vehicles and explained my situation - it was not a good experience, they would phone me relentlessly asking me to come in for a test drive (even though I lived 16 hours drive away!) and would keep phoning me and trying to push products on me without even listening. Tash was the complete opposite - she took the time to ask all the right questions and got to know me - when she knew what I was looking for she presented me with several different options, showed me vehicles on FaceTime and was so patient with answering all my questions without ever being pushy. The dealership customised my vehicle and ended up giving me an extremely good deal and even covered the costs of me coming to pick it up. Tash was never pushy and anyone looking for a good deal on person or even remotely the whole process was seamless. The sales manager Jeremy is extremely nice. He picked me up from Edmonton airport and on the drive he was explaining how his priority is for the team to provide great customer service, do what is right for people and never to be overly pushy or try to get people to buy a vehicle they don’t want or need. Amanda from financing was great and took care of everything by phone and email and made it really straightforward. When I got to the dealership everyone was so nice - Debbie the greeter is so friendly. It is a great environment and nothing like the stereotypical car dealerships where it’s all about pushing sales and not getting to know the customer. I will be recommending to any of my family and friends that need a vehicle and fully trust the entire team. Thank you everyone.

Written By: Alex T

February 24, 2021

Had a great experience at Cold Lake Chrysler, everyone from start to finish was very accommodating right down to the lady (Tash) who showed us all the perks in our new truck and has checked in many times to make sure we still love it... wish I could remember everyone’s name but I can’t... know that you all rock and worked your a.... off to accommodate us in every way!!! We love our new addition!!!

Written By: traceyarlene1

February 18, 2021

Great people great service

Written By: Dwayne P

February 16, 2021

Share details of my experience at this place. 1. Took car in for service to diagnose why there is no heat coming from vents/car blowing cold air only ( I mention that the car clicks from under the dash and it may be related..) but all emphasis was on finding out why there is no heat and getting that fixed 2. Service calls me back says they have found the issue and 420 dollars to fix heat and clicking issues 3. I say go ahead. Go to pick up car when repairs completed, go to pay, price ends up being over 100 dollars more than quote( no big deal at least there is heat now. 4. Clicking gone from under dash, but there is still no heat. I took the car in and paid for them to diagnose why there is no heat 5. Service tries to say I didn’t mention any heat related issues when I first took the car in. People make mistakes, understandable. Sometimes it’s gonna cost more than the quote.. ok. But don’t try to get me to pay more, and not even fix the issue I brought it in for them to find out. And then try to blame the customer and take all blame off themselves instead of correcting the situation. Save yourself the hassle. Go somewhere else in town that is more trustworthy and won’t screw you around.

Written By: Nicholas Z

February 03, 2021

Written By: James

February 01, 2021

Tasha was fantastic with the purchase of our new vehicle. She made the whole process smooth and stress free. Jeremy was great as well and Amanda in finance even came in on her day off to finalize the paperwork. You guys are awesome! Thank you for all your help.

Written By: Sean L