Cambrian Ford Sales

January 15, 2024

I recently purchased a Bronco from Cambrian Ford. Billy Young gave me great customer service. Taking the time to help me build the Bronco even though I was only kicking tries. His exceptional customer service brought me back into the dealership, and the Bronco was ordered! It came in on time and I am enjoying my fun, sporty Bronco! Billy is professional, knowledgeable and he will take the time needed to answer your questions from start to finish. I would recommend if you are heading into Cambrian Ford ask for Billy Young!

Written By: Cassandra L

January 04, 2024

Five Stars for Amanda! My 2018 vehicle with 49,000. Did a software update on its own which did not work out, service department redid the software update for $150.00?? Amanda sorted it all out, sent Mark (true gentleman) to pick me up and all good. Amanda represents the dealership very well!!

Written By: John M

December 17, 2023

Worst ever customer service.

Written By: David A

December 04, 2023

Like our truck always get good service.

Written By: joe&linda d

December 04, 2023

Written By: Hiren S

December 01, 2023

Written By: Kyle M

December 01, 2023

Went in for an oil change my car is a 2011 so yes its up there in age but low mileage its in excellent condition as I keep it up.they saw a little oil on car tried telling me I have an oil leak and refused to do oil change.now I drove this car to toronto twice which is 400 km 1 wayfrom last oil change.so total I drove 5000 km from last oil change. My oil was down less than a quarter quart.where the hell they think I have a severe oil leak.my business with Cambrian Ford is no more

Written By: Wanda R

December 01, 2023

Update - Ryan from sales reached out 2 weeks ago to clarify and fix some of my issues. As stated in original review, staff (Ryan & Ray) were great, and I was offered a free oil change and detailing for both vehicles. Still nothing regarding my other vehicle which is disappointing, but I guess that's for me to deal with. Quick to respond to review, and Ryan was apologetic and professional, while doing his best to smooth over a situation that for most of it, waz out of his hands and not by his doing. Good job Ryan and Ray. Original - A lot has changed over the years. Recently purchased 2 used vehicles and traded in 1. Helpful staff, friendly staff, fair prices, however, the price offered on trade in dropped by 1000 after 1 week, basically claiming my spouse misunderstood, then trade in is up for sale for double the price (I understand that's how business works, but shady). Was told the vehicles would be serviced and cleaned, and that was barely done if at all. No fluids topped up, lots of dirt still in vehicle, paint on the visor not even remotely close to being removed, stains on the trim around doors. I brought my other vehicle there to be looked at, was told there'd be no charge, was charged 170 dollars to tell me exactly what I already knew. Went in for a sync update, no update done. Very disappointed in the quality of services rendered. Still better than most dealerships in town, but have fallen greatly. Will think twice when I need to get a new vehicle.

Written By: Herb C

November 30, 2023

Very large showrooms that's kind of hard to navigate. Very clean and proffersional though. Parts pick up kiosk is as wide as a door is tall. Kinda of odd. Great location.

Written By: Solar M

November 21, 2023

Honestly worst service I’ve ever received. Not only from their service department/service advisors but also from their collision center. The only person who seemed to be helpful was Paul the shop foreman.

Written By: Andrea M