North Bay Mazda

March 19, 2020

Written By: Holly C

March 14, 2020

Kind and attentive staff

Written By: Jimmy M

March 14, 2020

Kind and attentive staff

Written By: Jimmy M

March 01, 2020

Written By: Mike S

February 22, 2020

Pros I bought a car from them at a fair price. Salesman was professional and experienced. I'm happy with my car. Cons I went in knowing the exact car I wanted to test drive and saw it in the line up. It wasn't busy I had all the information they needed, however it took about 1.5 hours to be able to test drive the car i wanted. During negotiating the price the salesman kept having to go the back "to talk with his boss" about the price. I know he wasn't, but I found that tactic disrespectful to say the least. After I agreed on the price they spent half an hour trying to sell me aftermarket warranty. I found it funny that the salesman was telling me how reliable the car was and then the warranty salesperson kept saying i need aftermarket warranty "because the roads here are just so terrible." "the compressor could seize, after not being used all winter." Thats not how HVac works but okay. There was more i didn't like. But thats the gist of it. I will definitely being buying my next car privately. Its quicker and the sellers are far more respectful in my experience.

Written By: Lk3152

February 17, 2020

Purchased a 2017 Honda Civic which they brought from Laurentian Chrysler in Sudbury through the pallidino network. I noticed the next day after driving it off the lot the car floor was soaking wet. So for who knows how long it went un noticed and it would freeze and thaw. They blamed Laurentian Chrysler. I purchased it for a little over $14,500 they allowed me to return it for a full refund. I then seen them re-list it for $15,449. That’s around $800 more than the original listing price. That’s the most sketchy thing I’ve seen a dealership do. I wasn’t going to write a review until I seen that. Before this vehicle I purchased a Mazda 3. I had a handful of problems including a fluid leak with this vehicle and it sat on their lot for over a month and a half with little help doing the pallidino 7 day exchange. I was being sent vehicles via email to look at that were $1000-$1500 lower than what I paid. Meanwhile it clearly states the vehicle needs to be of equal or greater value. On top of that, I waited an hour and a half to speak to the salesman only for him to ask for my email address and that was it. I even suggested before waiting to just leave my email. Their service department is probably the worst I’ve ever seen. They did not complete the multi point inspection properly. In all I probably had to go to the dealership 8 times within a month. They gave me a full refund however I’m still out what I paid for insurance and other things while I waited for a vehicle to exchange. If you want this bad review gone you can mail me $265.87 I’m out for insurance. Seems only fair since you raised the listing price of the vehicle. I would highly suggest looking elsewhere for a vehicle. I have pictures of the previous listing price of the 2017 Honda Civic and the delisting price. I also have a video of the water damage if anyone is interested. Nick the GM was good to deal with however I probably should have been dealing with him a month earlier. The rest of the dealership you are taking chances with. First photo is what it was listed for in Sudbury. Second photo is what it was listed for after I returned it because of water damage I’ll gladly take this review down once paid $265.87 of which I’m out because of this. This doesn’t include this being the worst car purchase I’ve ever made and having to go without a car for over a month and the stress in doing so. If I’m not refunded what I’m out pictures and video might be posted to the Facebook page of North Bay Mazda I have since purchased a vehicle from Northern Honda and have not had 1 issue.

Written By: Dustin R

February 17, 2020

Purchased a 2017 Honda Civic which they brought from Laurentian Chrysler in Sudbury through the pallidino network. I noticed the next day after driving it off the lot the car floor was soaking wet. So for who knows how long it went un noticed and it would freeze and thaw. They blamed Laurentian Chrysler. I purchased it for a little over $14,500 they allowed me to return it for a full refund. I then seen them re-list it for $15,449. That’s around $800 more than the original listing price. That’s the most sketchy thing I’ve seen a dealership do. I wasn’t going to write a review until I seen that. Before this vehicle I purchased a Mazda 3. I had a handful of problems including a fluid leak with this vehicle and it sat on their lot for over a month and a half with little help doing the pallidino 7 day exchange. I was being sent vehicles via email to look at that were $1000-$1500 lower than what I paid. Meanwhile it clearly states the vehicle needs to be of equal or greater value. On top of that, I waited an hour and a half to speak to the salesman only for him to ask for my email address and that was it. I even suggested before waiting to just leave my email. Their service department is probably the worst I’ve ever seen. They did not complete the multi point inspection properly. In all I probably had to go to the dealership 8 times within a month. They gave me a full refund however I’m still out what I paid for insurance and other things while I waited for a vehicle to exchange. If you want this bad review gone you can mail me $265.87 I’m out for insurance. Seems only fair since you raised the listing price of the vehicle. I would highly suggest looking elsewhere for a vehicle. I have pictures of the previous listing price of the 2017 Honda Civic and the delisting price. I also have a video of the water damage if anyone is interested. Nick the GM was good to deal with however I probably should have been dealing with him a month earlier. The rest of the dealership you are taking chances with. First photo is what it was listed for in Sudbury. Second photo is what it was listed for after I returned it because of water damage I’ll gladly take this review down once paid $265.87 of which I’m out because of this. This doesn’t include this being the worst car purchase I’ve ever made and having to go without a car for over a month and the stress in doing so. If I’m not refunded what I’m out pictures and video might be posted to the Facebook page of North Bay Mazda I have since purchased a vehicle from Northern Honda and have not had 1 issue.

Written By: Dustin R

January 29, 2020

Written By: amusemov

January 29, 2020

Written By: amusemov

January 28, 2020

Written By: Nic G