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August 29, 2021
I’m from out of town, and I broke down at the 150 mile gas station. It was Saturday, about 11 a.m. I phoned Caribou G.M. And asked if they could fit me in. I talked to a lady named Cathy, and she said they usually close at noon on Saturday, but she would see if she could talk a mechanic into staying a little later to have a look at my truck. I had my truck towed there, and they were able to diagnose it right away. This was the best customer service that I’ve experienced anywhere in a long time. They went out of there way to accommodate me. Cathy and the other male service manager there were sincere and genuine, rare qualities in today’s world. When you’re stuck on the side of the road in an unfamiliar town, you’re really at the mercy of whatever help you can find. I was so pleased that they were there for me when I needed them.
Written By: Neal M