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CARSTAR Express London

746 Wharncliffe Rd S , London, ON, N6J2N4

746 Wharncliffe Rd S London ON N6J2N4

Overall Score

4.1

CARSTAR Express London

24 Reviews

9
CARSTAR Express London

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

CARSTAR Express London CARSTAR Express London

Staff went above and beyond to ensure process was easy and have already recommended your services.

November 23, 2017

Staff were respectful, helpful, professional and very compassionate at a difficult time for me. Service was excellent, repairs completed on time and they did a wonderful job. With thanks.

Written By: Elizabeth

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CARSTAR Express London CARSTAR Express London
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November 22, 2017

very friendly staff, easy to deal with.

Written By: Amberley S

CARSTAR Express London CARSTAR Express London
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October 16, 2017

Written By: Kathryn N

CARSTAR Express London CARSTAR Express London
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October 16, 2017

Written By: Lucas W

CARSTAR Express London CARSTAR Express London
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October 02, 2017

Written By: Zixiang T

CARSTAR Express London CARSTAR Express London
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October 01, 2017

I had a positive experience.The front bumper looks very good.It makes the front part of the car look new again.Where I took the car and dropped it off the staff were very nice and helpful.Thanks so much.I will recommend your company to others.

Written By: Ada S

CARSTAR Express London CARSTAR Express London
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September 29, 2017

My first experience with CARSTAR was very good. They did a very good job after an accident to my Dodge grand caravan all the details were covered. I'm happy with the result.

Written By: Alaa S

CARSTAR Express London CARSTAR Express London
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September 28, 2017

Written By: John M

CARSTAR Express London CARSTAR Express London

Poor communication, lots of delays but worked it out in the end.

September 27, 2017

The work for Our car was estimated to take 26 days to complete and it took 3 months. Communication from the garage about the delays was very poor until almost the very end- they didn't always call when they said they would and we had to call to get updates when the estimated finish date came and went again and again. They missed some things that caused delays (wrong part ordered and missed a part that was savaged) and then parts were on backorder, which was beyond their control. Once we started dealing exclusively with the owner, things got much better. The garage paid for a rental once our insurance allowance ran out which I appreciated. When we finally got our car back, I was livid that the gas tank was on empty, there were scratches on the door and a plastic piece fell off the door. I called and after connecting with the owner, he drove to my work to pick up my car and made it right within 24 hours. Overall, the process was very frustratrating and stressful but I appreciated the customer service the owner provided in the end.

Written By: KYLE

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CARSTAR Express London CARSTAR Express London
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September 25, 2017

Written By: Saji M

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