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Campbell River Honda

2773 N Island Hwy , Campbell River, BC, V9W 2H4

Member since January 17, 2019

2773 N Island Hwy Campbell River BC V9W 2H4

Overall Score

4.6

Campbell River Honda

292 Reviews

0
Campbell River Honda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Campbell River Honda Campbell River Honda
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August 09, 2018

They offered very low for trade in. Tried very hard to get me to take the low price. I said no then they said they can make it work by adding $6000 to the new car purchase. Didnt seem to listen to anything l said or requested. Over a week of trying to get me to take $7,000 for my trade in l go to Courtenay and they offer $10,000 right at the start. Much better experience than CR. Be careful. Don't get ripped off. Shop around for sure. Think on it and sleep on it. Don't rush into a bad deal.

Written By: Dave M

Campbell River Honda responded on December 11, 2020

We are saddened to hear that you are unsatisfied with your recent experience with us. We value, above all, a great customer experience with each and every transaction and wanted nothing more than to earn your business, and get you in the driver's seat of the vehicle you wanted! Sorry, I do feel as though we dropped the ball and I'd really like to apologize for that. Our regular appraiser was not in and the fellow that looked at your van was less experienced. We will treat this as a learning experience and thank you for bringing this to our attention! We also apologize that he did not notice the Brembo Performance brakes you mentioned you had installed on your 2013 Caravan. Campbell River Honda exists because we always strive to give exceptional value and that starts with a really great deal! - And that deal always includes accurate details on monthly payments and purchase options. So not having the buyout information on your Caravan made it virtually impossible for us to determine an accurate payment without knowing how much you still owed? We are truly sorry and disappointed we couldn't make it work out for you with us, but we are extremely happy that you have joined the Honda Family! Congratulations on your new vehicle purchase!!! Also, rest assured that we are always available to help you with any questions or concerns in the future!

Campbell River Honda Campbell River Honda
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August 01, 2018

Very good service, like the staff, very accommodating

Written By: Carolyn B

Campbell River Honda Campbell River Honda
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July 31, 2018

We had a very positive experience at Campbell River Honda. All the staff were very helpful and courteous and we would definitely recommend them to anyone else. We do plan to have our servicing done there even though we are from Duncan. They are the best.

Written By: lynda m

Campbell River Honda Campbell River Honda
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July 31, 2018

We had a very positive experience at Campbell River Honda. All the staff were very helpful and courteous and we would definitely recommend them to anyone else. We do plan to have our servicing done there even though we are from Duncan. They are the best.

Written By: lynda m

Campbell River Honda Campbell River Honda
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July 09, 2018

Excellent services very friendly people love.our Honda

Written By: Linda W

Campbell River Honda responded on December 15, 2020

Linda West-sells, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!

Campbell River Honda Campbell River Honda
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July 09, 2018

Excellent services very friendly people love.our Honda

Written By: Linda W

Campbell River Honda responded on December 11, 2020

Linda West-sells, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!

Campbell River Honda Campbell River Honda
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July 08, 2018

I live in victoria and recently bought a used fit. They drove the car down for me since I was new to the country/island and wasn't familiar with driving here yet and had needed the car urgently. I paid a deposit and took a test drive / inspected the car before we finalised the deal. The cvt was smooth and powerful and the car totally exceeded my expectations. Throughout the process, the customer service with CR Honda was exemplary. Subsequently, I realized that there was a problem with the hinge in one of the wiper blades when I washed the car. I dropped by almost 2 months later when I had to make a trip up island to Campbell River. Got my free car wash and also feedback about the faulty wiper blade. Unfortunately, they did not have stock and was not able to replace it for me. The sales manager acted quickly and promised that he will have the replaced wiper sent to campus honda in victoria so that I could go down and have it replaced. I received a call a couple of days later and went down to have it replaced! I would definitely recommend anyone to buy from them! Not only because Hondas are awesome, but they provide one of the most competitive pricing and awesome services! Good job and well done CR Honda! :)

Written By: shuyuan t

Campbell River Honda Campbell River Honda
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July 08, 2018

I live in victoria and recently bought a used fit. They drove the car down for me since I was new to the country/island and wasn't familiar with driving here yet and had needed the car urgently. I paid a deposit and took a test drive / inspected the car before we finalised the deal. The cvt was smooth and powerful and the car totally exceeded my expectations. Throughout the process, the customer service with CR Honda was exemplary. Subsequently, I realized that there was a problem with the hinge in one of the wiper blades when I washed the car. I dropped by almost 2 months later when I had to make a trip up island to Campbell River. Got my free car wash and also feedback about the faulty wiper blade. Unfortunately, they did not have stock and was not able to replace it for me. The sales manager acted quickly and promised that he will have the replaced wiper sent to campus honda in victoria so that I could go down and have it replaced. I received a call a couple of days later and went down to have it replaced! I would definitely recommend anyone to buy from them! Not only because Hondas are awesome, but they provide one of the most competitive pricing and awesome services! Good job and well done CR Honda! :)

Written By: shuyuan t

Campbell River Honda Campbell River Honda
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June 28, 2018

Enjoyed the efficient and personable staff. Love my new Honda!

Written By: Cynthia T

Campbell River Honda Campbell River Honda
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June 27, 2018

We have just purchased our second car from Campbell River Honda, a 2017 Honda C-RV. Although we test drove other vehicles in the compact/ midsize SUV category, the C-RV was the clear winner both for driveability and comfort. We enjoyed the small size but large storage area of our former car, an H-RV, but were looking for a more premium package with options such as power seats and a power liftgate that were not available on the H-RV. The C-RV has everything we were looking for, including CarPlay, which is a wonderful enhancement to the car's entertainment options. After only a few days , we would not consider buying a car without CarPlay, especially if you do long trips or depend on navigation in strange cities. Being able to access the power of your phone's programming, including the flexibility of Google maps, and podcasts for when radio reception is iffy, provides a nice backup to the car's systems. The new navigation system and look of the dashboard are also user friendly and a big improvement on the old system. The CRV has a nice ride and the black exterior with the new rims looks great too. The interior in ivory and grey leather is a refreshing much brighter change from the unrelenting black to which we had become accustomed. The car, while not super powered, has turbo and enough acceleration for our driving needs. In short, we love our new car. It was an easy choice to purchase from Campbell River Honda because they are a very customer oriented outlet. From sales staff to service staff, we have always found everyone helpful, knowledgeable and friendly. I would also highly recommend this dealership as a place where you can get reliable ongoing service for your car. Any issues are dealt with promptly and with no questions or unnecessary fuss.

Written By: Sheila J

Campbell River Honda responded on December 11, 2020

Hello Sheila Johnsrude, we appreciate you taking the time to leave us this really great feedback! And congratulations again on your 'New CRV'. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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