West City Honda
670 Dundas Street West , Belleville, ON, K8N4Z2
Member since November 10, 2017
670 Dundas Street West Belleville ON K8N4Z2Overall Score
West City Honda828 Reviews
25Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 26, 2024
Written By: Lori S
July 23, 2024
I recently purchased a certified pre-owned Honda Civic with the help from sales consultant Jessica Mumby! Overall a very pleasant experience. Jessica is very professional, friendly, patient, accommodating, and she is always there to help. As a recent graduate, I know nothing about cars but I have learned tremendously by chatting with Jessica. I live in another city and was not able to visit the dealership in person but Jessica is always there to answer my questions and concerns. We did a virtual test drive where Jessica gave me a comprehnsive introduction about the car's features (e.g., she even pointed out an unnoticeable tiny paint defects). And the car turns out to be just perfect. Even after the sale, Jessica constantly checks in to make sure that I'm happy with the car and committed to help. Throughout the process I truly felt valued and respected as a customer. There is no hidden costs nor games and everything is very straight forward. Stephanie took care of the financing part and it went through super quick without any challege. Thank you again, Jessica, for helping me find the right car. And I would definitely recommend this place to anyone who wants a comfortable experience! -Fuzheng
Written By: Fuzheng S
Dear Fuzheng, Thank you so much for sharing your experience with us! We're thrilled to hear that Jessica provided you with such exceptional service throughout your purchase journey, despite the distance. It's fantastic to know that you felt valued and respected as a customer, and that Jessica's professionalism and knowledge made the process smooth and enjoyable for you, even from another city. We're delighted that you're happy with your certified pre-owned Honda Civic and that Jessica's efforts in conducting a virtual test drive and highlighting all the car's features paid off. It's great to hear that Stephanie ensured the financing process was straightforward and efficient for you as well. We sincerely appreciate your recommendation and are here to support you whenever you need us. Enjoy your new Honda Civic, and please don't hesitate to reach out if there's anything else we can assist you with. Best regards,
July 19, 2024
Spencer to the rescue! I began the summer having my car written off after an accident. I loved by CRV (bought from West City Honda) and was not happy to have to replace it. My first call was to insurance and my second call to Spencer. He was amazing! I needed a car but at no time did I feel pressure to hurry up and buy. Spencer took his time making sure he got me into the right vehicle. He is a good mix of professionalism and friendliness. I felt comfortable through the entire process and am very happy with my new CRV which I'm confident will serve me as well as my previous one. Thanks Spencer!
Written By: Sheryl P
Dear Cheryl, Thank you so much for your kind words! We're thrilled to hear that Spencer provided you with such exceptional service during what must have been a challenging time. It's wonderful to know that he ensured you found the perfect replacement for your beloved CRV without any pressure, and that you felt comfortable and supported throughout the entire process. We're confident that your new CRV will serve you just as well as your previous one did. If there's anything else you need, please don't hesitate to reach out. Enjoy your new ride! Best regards,
July 18, 2024
Friendly, knowledgeable staff.
Written By: Chris H
Thank you, Chris!
July 16, 2024
Though I didn’t end up purchasing from them, I had a lovely experience with the Jessica and Fraser who helped me explore my options in the market as a first time buyer.
Written By: Doch D
Hi Doch, Congrats on the recent purchase of your Honda HR-V! We are so happy to have been able to guide and educate you on the car buying process. Even though you did not end up doing business as West City Honda, please know that we will always be of assistance for as long as you own your Honda HR-V. Don't hesitate to reach out ANYTIME! Cheers,
July 08, 2024
Sales associate (Spencer Sudds) was very helpful and pleasant. He explained all of the features of our new vehicle in detail. We are very pleased with our new vehicle, and the purchasing experience. The sales team worked hard to help us with our purchase. Nothing seemed to be too much trouble.
Written By: David W
Thank you, David! Your review means so much. Congrats on your new Honda. We are excited to have you join the West City Honda family. Cheers,
July 08, 2024
I recently had the pleasure of having Pat Hergarty help me purchase my new vehicle. Pat went above and beyond to work on details that enabled me to buy the vehicle that I wanted. He was very knowledgeable about the new monthly information and all the specials that Honda were offering that month. Pat was listened to my needs and was very patient in answering all my questions. His dedication to quality customer service was evident in the follow up calls after the vehicle was taken home to make sure I was satisfied and comfortable with how all the systems were working.
Written By: Daniel Q
Dear Daniel, Thank you so much for your wonderful feedback! We are thrilled to hear about your positive experience with Pat Hergarty at West City Honda. Delivering exceptional service and ensuring our customers drive away satisfied is always our top priority, and it sounds like Pat exceeded your expectations every step of the way. We truly appreciate your kind words about Pat's knowledge, patience, and dedication to providing a seamless purchasing experience. Knowing that he listened to your needs and followed up to ensure everything was to your satisfaction reinforces our commitment to delivering quality customer care. We look forward to sharing your compliments with Pat and the rest of our team. Thank you again for choosing West City Honda. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards,
July 08, 2024
I would recommend dealing with Spencer Sudds in sales. Spencer made the car buying experience easy and stress free for me. He listened to my needs and explained everything in detail. His enthusiasm was contagious. Although I was with my partner, Spencer made sure to direct his attention to me. He followed up with me when he said he would. Thank you. I am enjoying my new CRV.
Written By: Caitlin G
Dear Caitlin, Thank you so much for taking the time to share your experience with Spencer Sudds at West City Honda! We're delighted to hear that Spencer provided you with an easy and stress-free car buying experience. It's fantastic to know that Spencer listened to your needs, explained everything thoroughly, and maintained his enthusiasm throughout the process. Ensuring that every customer feels valued and attended to individually is something we strive for at West City Honda, and we're glad Spencer made sure of that during your visit. We're thrilled that you're enjoying your new CRV! We'll be sure to pass along your kind words to Spencer and the team. If you have any further questions or need assistance in the future, please feel free to reach out. Best regards,
July 06, 2024
Spencer in parts is a class act!! Spencer helped me source the correct parts and saved me a ton of grief!
Written By: neal c
Cheers Neal! Glad Spencer was able to assist you.
July 06, 2024
Fantastic experience at West City Honda in Belleville. The staff … 100% courteous and our sales person was awesome. Well done Spenser, you handled everything like a professional should. You answered all questions and there was absolutely no pressure. A pleasure to deal with a company that is truly interested in finding what you need. Keep up the excellent work West City Honda. Brian Scharf.
Written By: Brian S
Hello Brian, Thank you very much for sharing your fantastic experience at West City Honda in Belleville! We're thrilled to hear that our team, especially Spenser, provided you with courteous service and a professional car-buying experience. At West City Honda, we strive to create a welcoming environment where our customers feel valued and well-informed without any pressure. It's wonderful to know that Spenser exceeded your expectations by addressing all your questions and ensuring you found exactly what you needed. We truly appreciate your kind words and your recognition of our efforts. We'll make sure to share your feedback with Spenser and the entire team as motivation to continue delivering excellent service. If there's anything more we can do for you, please don't hesitate to get in touch. Thank you once again for choosing West City Honda. We look forward to assisting you in the future! Best regards,
