+16132252223 http://d1hgj0yy0rp5w9.cloudfront.net/logos/2014/01/22/56_89d262087ec7cf75fe010692dee77ec9.jpg

Tony Graham Lexus

299 W Hunt Club Rd , Ottawa, ON, K2E 1A6

Member since December 20, 2013

299 W Hunt Club Rd Ottawa ON K2E 1A6

Overall Score

4.7

Tony Graham Lexus

627 Reviews

51
Tony Graham Lexus

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Tony Graham Lexus Tony Graham Lexus
User Photo

September 10, 2023

Written By: Grant G

Tony Graham Lexus Tony Graham Lexus
User Photo

September 10, 2023

Written By: Grant G

Tony Graham Lexus responded on September 15, 2023

Hello Grant, Thank you so much for taking the time to leave us a review. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
User Photo

August 30, 2023

just bought my 3rd lexus from Thomas and David best service and sales team around !!! highly recommended

Written By: stephen s

Tony Graham Lexus responded on September 01, 2023

Hello Stephen, Thank you for leaving us such a positive review! We appreciate your recommendation. If you have any further questions or need assistance in the future, please do not hesitate to reach out. Enjoy your new Lexus and thank you for being a loyal customer! Sincerely, Thomas O'Keefe General Manager Tony Graham Lexus

Tony Graham Lexus Tony Graham Lexus
User Photo

August 29, 2023

Ive bought many cars in my life and I know I am not the easiest person to deal with as I am extremely picky when it comes to the little details. Thanh at Tony Graham Lexus was one of the most genuine and patient sales reps I've ever had the pleasure of dealing with. I would recommend him to anyone looking for their next Lexus. I just picked up my very first Lexus and to say that Thanh went above and beyond would be an understatement. He made the process seamless and simple while getting me the greatest value for my trade while delivering my new car extremely quickly as I requested. I will 1000% recommend Thanh at Tony Graham Lexus to any of my friends and family. Thanh has been working here for 19 years and will make sure you have a memorable experience. Thank you Thanh, Thomas and Yan for all your help.

Written By: Anon

Tony Graham Lexus responded on September 01, 2023

Hello, Thank you so much for taking the time to share your positive experience with Thanh at Tony Graham Lexus! We are thrilled to hear that Thanh was able to meet your high expectations and provide you with exceptional service. We appreciate your recommendation and we are proud to have Thanh as a part of our team for the past 19 years. If you have any further questions or need assistance in the future, please do not hesitate to reach out. Enjoy your new Lexus IS! Sincerely, Thomas O'Keefe General Manager Tony Graham Lexus

Tony Graham Lexus Tony Graham Lexus
User Photo

August 15, 2023

Always an easy and efficient experience with everyone at TG Lexus.

Written By: Liam G

Tony Graham Lexus responded on August 18, 2023

Hello Liam, Thank you for your feedback! We greatly appreciate your positive experience with everyone at Tony Graham Lexus. Should you have any additional questions or feedback, please do not hesitate to reach out. Thank you for choosing Tony Graham Lexus, and we look forward to serving you again in the future. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
User Photo

August 02, 2023

Always receive the utmost service and Maggie goes way beyond to ensure everything is perfect.

Written By: Suzanne B

Tony Graham Lexus responded on August 09, 2023

Hello Suzanne, Thank you for taking the time to leave such a positive review about your experience at Tony Graham Lexus. We are thrilled to hear that you consistently receive outstanding service. Your kind words about Maggie's dedication and attention to detail are greatly appreciated and will be shared with her. Thank you once again for taking the time to share your experience. We truly value your patronage and look forward to serving you in the future. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
User Photo

July 26, 2023

I feel so disappointed after my in-person appointment. Their demo car with 1300km is priced $44k(as same price as a new model) and it is non negotiable at all! For trade-in value, they offered my 2020 Corolla $18k, which is funny that how they value their parent company whilst Ford gave me $23000 trade-in value for the same car! Customer service does not go like this on other places.

Written By: Mohammad A

Tony Graham Lexus Tony Graham Lexus
User Photo

July 07, 2023

Daryl in parts was helpful and knowledgeable!

Written By: Derek P

Tony Graham Lexus responded on July 12, 2023

Hello Derek, Thank you so much for taking the time to leave us a 5-star review and for the kind words for Daryl! Sincerely, Florindo Calvano Lexus Parts Manager Tony Graham Lexus 613.225.1212 X 661 fcalvano@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
User Photo

July 07, 2023

We just bought a new vehicle from Tony Graham Lexus and we had the pleasure of dealing with Tan Vo. He was respectful of our time and was always available to answer our questions (even after hours and the reply was prompt --- WOW). Thank you Tan for the whole car-buying process, you made the process so smooth and memorable for us.... The estimation you provided for the vehicle production and the delivery was spot on... I have bought multiple cars before but the experience I had with Tan was top-notch. People like Tan make the car buying process a very happy process. Tan... I look forward to contacting you when I need to upgrade my current vehicle :-) Amyn M

Written By: A M

Tony Graham Lexus responded on July 12, 2023

Hello Amyn, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Tan Vo provided exceptional customer service throughout the car-buying process. We will surely pass along your kind words to Tan. We're sure he will be delighted to hear that you were satisfied with his service. We aim to provide a top-notch experience for all our guests, and it's always wonderful to receive such positive feedback. Congratulations on your new Lexus and thank you once again for choosing Tony Graham Lexus, and we look forward to serving you in the future! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
User Photo

July 05, 2023

Written By: Azat B

Tony Graham Lexus responded on July 06, 2023

Hello Azat, Thank you so much for taking the time to leave us a 5-star review! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com Thank you so much for taking the time to leave us a 5-star review! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com

Write your review

Terrible Poor Average Good Excellent

Minimum 20 words

I already have a Reviewsii Account

Forgot your password?

I certify I am not associated with a competing business, past or present, nor are one of my family members. If a review is found to be posted by an employee of a competing business, or a relative of an employee or a competing business, we reserve the right to blacklist the business and post a consumer alert on their review page.

I am not associated with any competing business.

I agree to the Reviewsii 

Terms & Conditions
Please correct the following errors