Tony Graham Lexus
299 W Hunt Club Rd , Ottawa, ON, K2E 1A6
Member since December 20, 2013
299 W Hunt Club Rd Ottawa ON K2E 1A6Overall Score
Tony Graham Lexus632 Reviews
53Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 20, 2023
I am the official florist that provides the roses that are given out to those who go and try out their vehicles as a thank you for coming by. I think this gesture says alot about a car dealership. Going that extra mile goes a long way. Micheal The Designer's Wflowers approved. The staff are all so nice as well.
Written By: Mike B
Hey Mike, Thank you taking the time to leave us a five star review. We love Wflowers and our guests appreciate them too. Have an awesome weekend. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
March 16, 2023
I'm very pleased with my purchase from Tony Graham!! Fadi my sales representative was professional, efficient, and very helpful in all aspects of my dealings with the dealership!!
Written By: Jim L
Hello Jim, Thank you for taking the time to leaving us a five star review. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
March 14, 2023
The service staff are helpful and good natured. Happy with the vehicle as well.
Written By: Scott C
Hello Scott, Thank you so much for leaving us this five star review and for the kind words. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
March 14, 2023
I had a great experience with Chris in the service department & Tony working in the shop. Originally brought my car in for new tires + TPMS sensors. They ended up discovering some issues that I was initially skeptical of. However, they showed me every single issue while the car was on the lift. Although I know the parts and service at dealerships are far more expensive than a local bodyshop, I really value that they were transparent and actually showed me the repairs needed.
Written By: Michael K
Hello Michael, Thank you so much for leaving us this wonderful five star review. We are pleased to know that you are happy with the service recieved at Tony Graham lexus. Sincerely, Thomas O'Keefe General Manager Tony Graham Lexus
March 07, 2023
Staff out and out lied when my car was ready on top of that the 800 bill teaxed in that I was told ended up being over 1200 Tried to tell me I had a wiring issue. It simply needed a new headlight other Lexus dealer fixed it.. More people should complain to the Better Business Bureau. I tried to make contact with the manager multiple times and make complains. The business is completely obtuse.
Written By: Win F
Hello Win, Thank you for taking the time to do a review for us. I would like to get more information on your visit. If you could reach out to me personally at tokeefe@tonygraham.com it would be greatly appreciated. Sincerely, Thomas O'Keefe General Manager Tony Graham Lexus
February 19, 2023
What an incredible buying experience. A big thank you to Thanh and the whole team at Tony Graham Lexus. From the moment we first stepped in the dealership to the moment we rolled away in our new purchase, they were extremely attentive to our every need. They’re patiently answered all of our questions and concerns. We are very satisfied of our new vehicle but even more so of the level of service we were given. Thank you.
Written By: Studio F
Hello, Thank you taking the time to leave us a five star review and for the kind words for the team. We are happy to know that you had a great car buying experience at Tony Graham Lexus. Congratulations on your new vehicle and welcome to the Tony Graham Lexus. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
January 24, 2023
Great service!!
Written By: Josee C
Hello Josee, Thank you taking the time to leave us a five star review and for the kind words. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
January 10, 2023
Written By: Galaxy S
Hello, Thank you for sharing your feedback and we’re sorry you had a bad experience. Please reach out to me at any time at my extension or email so that we discuss this one star review. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
December 23, 2022
I called several times about tires, left message and phone number but never received called back. Very unprofessional.
Written By: D R
Hello, My apologies for the lack of professionalism. Please provide me with your contact information and I'll have the required individuals reach out and address all of your tire questions. I can be reached at ccarey@tonygraham.com. Thank you. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
December 17, 2022
Written By: Sammy G
Hello Sammy, Thank you so much for taking the time to leave us a five star review. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
