Tony Graham Lexus
299 W Hunt Club Rd , Ottawa, ON, K2E 1A6
Member since December 20, 2013
299 W Hunt Club Rd Ottawa ON K2E 1A6Overall Score
Tony Graham Lexus630 Reviews
51Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 30, 2015
A great group of people to do business with. Neil Donnelly is an honest broker in a business where many are not.
Written By: MP S
July 30, 2015
A great group of people to do business with. Neil Donnelly is an honest broker in a business where many are not.
Written By: MP S
July 02, 2015
My wife and I had an amazing experience with buying a Lexus convertible this week. Kevin Wayland was knowlegeable and made our whole experience with Tony Graham Lexus very enjoyable. Thanks for the great service and amazing car.
Written By: Craig P
July 02, 2015
My wife and I had an amazing experience with buying a Lexus convertible this week. Kevin Wayland was knowlegeable and made our whole experience with Tony Graham Lexus very enjoyable. Thanks for the great service and amazing car.
Written By: Craig P
June 25, 2015
Best service department ever!!!!!
Written By: Marco C
June 25, 2015
Best service department ever!!!!!
Written By: Marco C
June 22, 2015
Written By: John K
customer service
June 12, 2015
Less than poor customer service at Tony Graham Lexus When changing tires winter/summer, the cost to introduce/registered the code for Tire Pressure Monitoring sensors was estimated by the TG service rep at more than $150; at Latham Auto Sales & Service - http://www.lathamauto.com – was $10. Both the service rep and the head of service dept were extremely annoyed when I asked to explain the reason for this price. Guess where I’m going to store and change my tires from now on …….?
Written By: Lexus
Hello, We sincerely apologize for this experience, however we would like to clarify two things. First, if the tire-pressure sensors were purchased elsewhere, we must use a proprietary Lexus Canada tool to retrieve the sensor codes and reprogram the car to accept these codes. If the additional sensors were purchased with Tony Graham Lexus and installed with our service department, we retain these codes on file forever to reduce the costs our guests have to pay for this to be done each season. Second, the cost for this retrieval and reprogramming is approx. $90+HST, not $150 as you mentioned. That figure may include other work that we were quoting on. We would like to address this situation with you, but it is not possible without us having more information on the case, such as VIN # and some requisite customer information. We are always willing to resolve any miscommunication but until we know the particulars of the situation we cannot. Please contact our Service Manager, Chris Carey, at 613-225-2223 or ccarey@tonygraham.com to discuss further. Thank you.
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March 24, 2015
Had awesome experience at TG Lexus in Ottawa, 299 Hunt Club when I bought my 1st Lexus (pre-owned). Pre owned car manager Mr. Bill and the his right hand Mr. Morris both were too good, very professional, patient and SMEs for not only lexus but for other cars as well. I would like to thank all the people working with Bill, You all are working very hard and very helping, I would like to request you to continue. TG Lexus Team works with such determination and great sincerity in the service of Buddha’s teachings and sentient beings....!! thx again.
Written By: Gurudatta J
January 26, 2015
Written By: Evan M
Thank you
