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Bustard Chrysler Waterloo

575 Davenport Rd , Waterloo, ON, N2L5Z3

Member since January 21, 2014

575 Davenport Rd Waterloo ON N2L5Z3

Overall Score

4.3

Bustard Chrysler Waterloo

1426 Reviews

1091
Bustard Chrysler Waterloo

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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August 14, 2019

Bustard was great to deal with. Love my new toy! Especially want to thank Andrew. Really helped me out!

Written By: Louis N

Bustard Chrysler Waterloo responded on August 15, 2019

Hi Louis, thanks so much for taking the time to share your experience here at Bustard Chrysler. We really appreciate your kind words, and are so glad to read that you are enjoying your new vehicle! Don't forget, if you refer a friend or family member who ends up buying from us, we'll send you a check for $100! Thanks again, and we hope you enjoy your new truck for many years to come!

Bustard Chrysler Waterloo Bustard Chrysler Waterloo

Thanks to Earl in the Service area who understood the service issue and promptly dealt with it.

August 13, 2019

When were in for an oil change the inexperienced service advisor took her on herself to change our tires. She suggested the car would be ready at 3 pm. Called when we came into your lot at 3.20 and said car is not ready until 4.45. We returned again at 5.00...car not ready until 5.20. Then we had to make another appnt for alignment after discovering tires were changed. She had to look up what an alignment was. ( Service Advisor??) When there Earl assisted us and service was as we were used to from your organization. Both he and Andrej were friendly & understanding. Perhaps this all occurred because Dean K. was on vacation!

Written By: MARLEEN H

Bustard Chrysler Waterloo responded on August 13, 2019

Hi Marleen, thanks for taking the time to share your experience with Bustard Chrysler. We really appreciate your feedback and patience with our new staff member! We are glad that Errol and Andrej were able to assist her in getting your car taken care of, and we look forward to assisting you with your vehicle needs for many years to come!

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Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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August 12, 2019

Written By: Ben S

Bustard Chrysler Waterloo responded on August 14, 2019

Hi Ben, thanks for sharing your 5-star review of Bustard Chrysler! We appreciate your feedback and look forward to assisting you with your vehicle needs for many years to come!

Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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August 10, 2019

Written By: Dave N

Bustard Chrysler Waterloo responded on August 11, 2019

Hi Dave, thanks for taking the time to share your 5-star rating of Bustard Chrysler. We really appreciate it, and look forward to assisting you with your vehicle needs for many years to come!

Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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July 31, 2019

Written By: KELLY S

Bustard Chrysler Waterloo responded on August 01, 2019

Hi Kelly, thanks for sharing your 5-star review of Bustard Chrysler. We really appreciate your feedback and look forward to assisting you with your vehicle needs for many years to come!

Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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July 20, 2019

Written By: Andrea D

Bustard Chrysler Waterloo responded on July 23, 2019

Hi Andrea, thanks for taking the time to share your 4-star review! We would love to know what we can do next time to make it a 5-star review, so if you have a moment please feel free to email us with your feedback at feedback@bustard.com. Thanks again!

Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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July 17, 2019

I came in today for a test drive of the Grand Cherokee and Cherokee. Even though I wasn't fully ready for the purchase process, Quinn was extremely professional and friendly during the entire time I was at Bustard. He was knowledgable and was able to answer all the questions I had. I will recommend Bustard and especially Quinn when somebody is looking to purchase an FCA product.

Written By: Aaron C

Bustard Chrysler Waterloo responded on July 19, 2019

Hi Aaron, thank you so much for taking the time to share your kind review of your experience with Bustard Chrysler. We are so happy to read that Quinn provided such a positive experience, and look forward to having you back one day to purchase the Jeep of your dreams! We really appreciate you sharing your experience with anyone you know looking for an FCA product - and if you know someone who is looking for a used vehicle we sell used cars of all makes and models. Thanks again, Aaron!

Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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June 29, 2019

Written By: Marnie B

Bustard Chrysler Waterloo responded on July 04, 2019

Hi Marnie! Thanks for taking a moment to share your 5-star review of Bustard Chrysler! We really appreciate it and look forward to assisting you with your vehicle needs for many years to come!

Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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June 27, 2019

Written By: Charlotte F

Bustard Chrysler Waterloo responded on July 04, 2019

Hi Charlotte, thanks for taking the time to share your experience with Bustard Chrysler. We are sorry to see that you had a 3-star experience, and we would love to know what we could do next time to provide you with 5-star service. If you have a moment, please email us with your feedback at feedback@bustard.com so we can get a better understanding of what occurred during your visit. Thanks so much!

Bustard Chrysler Waterloo Bustard Chrysler Waterloo

Pleasure to deal with, no-nonsense approach. Gave me a very fair trade it, and competitive price on new truck,

June 24, 2019

Thumbs up to Brad Hoffman at Bustard. I visited the dealership last month with my current 2014 Dodge Ram wanting an idea of what it would be worth in trade. Brad worked with the team to get me a very good trade in price which had me looking at the new 2019 models. I appreciated Brad's no nonsense approach when he was able to get me a good price on a new 2019 Dodge Ram Rebel. It is a delight to deal with a sales person who known's the ins and outs of the products they are selling. Joel - 2019 Dodge Ram Rebel

Written By: Joel

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