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Bustard Chrysler Dodge Jeep

575 Davenport Rd , Waterloo, ON, N2L 5Z3

Member since January 21, 2014

575 Davenport Rd Waterloo ON N2L 5Z3

Overall Score

4.3

Bustard Chrysler Dodge Jeep

1376 Reviews

1085
Bustard Chrysler Dodge Jeep

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Bustard Chrysler Dodge Jeep Bustard Chrysler Dodge Jeep
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January 10, 2019

I recently purchased a 2019 Ram Rebel from Bustard Chrysler in Waterloo. Anthony (my sales person) was fantastic. He met me in service while I was having my 2015 Ram SLT serviced, and after chatting for a few minutes he asked if I was in the market for a new truck. While I hadn't given it much thought, I soon found myself looking at trucks that would fit my needs (I have a travel trailer that I pull). Anthony took the time to understand the features that I wanted in a truck, and he spent well over an hour painstakingly searching dealer inventory to find a truck with the proper axle ratio and feature combination. He brought multiple trucks to the front for test drives, and even let me take a truck out on an extended test drive. Once I found the truck I liked, Andrew (sales manager) joined the conversation and, along with Anthony, formulated an awesome deal. Andrew was friendly and never made me feel like I was wasting his time with the numerous questions that I had. He took the time to get to know me, and even followed up after I took the truck home to see how I liked it. I also worked with Chetna (business manager) and she was so thoughtful and nice. She patiently explained all of the different options and warranties and I never once had to call her through the entire process to get updates for information (she always called me with updates and information quickly and often). Before I picked up the truck, I emailed Anthony several times with questions and he always responded right away. When I called, reception took the time to ask my name and make sure I was able to speak with Anthony right away. I have high praise for the Bustard staff during the sales process and I would highly recommend their dealership if you are looking for a vehicle. They are very good at making you feel like a valued customer.

Written By: Jonathan C

Bustard Chrysler Dodge Jeep Bustard Chrysler Dodge Jeep
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January 07, 2019

Bought Kia Sportage 2012 from Bustard few weeks ago. The vehicle was in excellent condition. The sales team was excellent. Not very pushy, but convincing. Negotiation was smooth. Most of the dealers now a days tend to forget their smile after the deal. But these guys were friendly whenever I walked back in and helped me with my queries. I highly recommend Bustard. They've earned a returning customer.

Written By: Ismail K

Bustard Chrysler Dodge Jeep responded on January 08, 2019

Hi Ismail, thanks so much for your kind review! We are so happy to read that you had such an excellent experience with the sales team here at Bustard Chrysler! Your sales rep may have mentioned our great referral program - if you refer a friend or family member to the dealership who ends up purchasing from us, we will send you a check for $100 PLUS we will be sure to provide the same excellent service we gave to you! Thanks again, we look forward to assisting you with your vehicle needs for many years to come!

Bustard Chrysler Dodge Jeep Bustard Chrysler Dodge Jeep
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January 06, 2019

Written By: Jomon J

Bustard Chrysler Dodge Jeep responded on January 08, 2019

Hi Jomon, thanks for taking the time to share your experience here at Bustard Chrysler. We would love to know what we can do better next time to provide you with a 5-star experience! Please email us at feedback@bustard.com so we can get a better understanding of how we can serve you better in the future. Thanks again for your feedback!

Bustard Chrysler Dodge Jeep Bustard Chrysler Dodge Jeep

Purchase of 2017 Ram

January 04, 2019

I appreciated the fact of a pressure free experience. I'm from out of town, and Tricia was quick to respond to me, even on her day off. I would have no problem doing business with Tricia again.

Written By: Jason

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Bustard Chrysler Dodge Jeep Bustard Chrysler Dodge Jeep
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December 22, 2018

Purchased a 2014 Grand Cherokee from Josh Bustard beginning of December. Very smooth process. The vehicle came fully inspected and safetied along with an amazing detailing job! Best used vehicle purchasing experience so far! They make the whole process seamless! Would recommend for anyone looking for new or used vehicles in the Waterloo area! They went above and beyond to deliver the Grand Cherokee to my place in London during the busy holiday season free of charge. Service is always prompt and professional. Thank you Bustard Chrysler for this great SUV!

Written By: David L

Bustard Chrysler Dodge Jeep responded on December 23, 2018

Hi David, thanks so much for taking the time to share your review with the Bustard Chrysler Waterloo team! We really appreciate your kind words about Josh, our service department, and our detailing department and we are so happy to read that you are enjoying your new Grand Cherokee so far! We look forward to assisting you with your vehicle needs for many years to come! :)

Bustard Chrysler Dodge Jeep Bustard Chrysler Dodge Jeep
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December 12, 2018

Best service in town!!!

Written By: Vickyanne W

Bustard Chrysler Dodge Jeep responded on December 13, 2018

Hi Vickyanne, thanks so much for your kind words! We appreciate you taking the time to share your review and look forward to assisting you with your vehicle needs for many years to come!

Bustard Chrysler Dodge Jeep Bustard Chrysler Dodge Jeep
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Awesome

December 11, 2018

No pressure and absolutely professional friendly service highly recommend this dealer. Jeff made us feel completely comfortable and like a family member. The entire purchase experience was just awesome, one of the best experiences and I would have no issue recommending this dealship and it’s staff at all. Just professional through the entire process. We did feel like family and treated so well an experience to matched with words.

Written By: John

Bustard Chrysler Dodge Jeep responded on December 11, 2018

Thanks very much John and Janice , I consider every client family and look forward to being your car guy for years to come . We appreciate your business and thanks again :) .

Related Staff:

There are no staff members associated with this review.

Bustard Chrysler Dodge Jeep Bustard Chrysler Dodge Jeep
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December 10, 2018

Written By: Crystal W

Bustard Chrysler Dodge Jeep responded on December 13, 2018

Hi Crystal, thanks for taking the time to share your experience. We look forward to providing you with many more 5-star experiences in the years to come!

Bustard Chrysler Dodge Jeep Bustard Chrysler Dodge Jeep
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December 08, 2018

Friendly and great service!

Written By: Karen I

Bustard Chrysler Dodge Jeep responded on December 13, 2018

Hi Karen, thanks so much for sharing your review! We strive to provide the fastest and friendliest experience around and we look forward to providing you with a 5-star experience everytime you visit us at Bustard Chrysler!

Bustard Chrysler Dodge Jeep Bustard Chrysler Dodge Jeep
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December 08, 2018

Friendly polite and works for you

Written By: Shaun H

Bustard Chrysler Dodge Jeep responded on December 13, 2018

Thank Shaun! We appreciate your kind words! We try to provide the best possible customer experience and look forward to assisting you with your vehicle needs for many years to come!

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