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Bustard Chrysler Waterloo

575 Davenport Rd , Waterloo, ON, N2L5Z3

Member since January 21, 2014

575 Davenport Rd Waterloo ON N2L5Z3

Overall Score

4.3

Bustard Chrysler Waterloo

1443 Reviews

1095
Bustard Chrysler Waterloo

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Bustard Chrysler Waterloo Bustard Chrysler Waterloo

daissaponted that a new battery needed,4 months after buyin the cad from bustard

October 01, 2019

The normal reasonable service I have had over many years.. As noted above only 4 months of battery life since buying the vehicle was a bit disappointing

Written By: JAMES

Bustard Chrysler Waterloo responded on October 04, 2019

Hi James, thanks for taking the time to share your review. We are glad that, overall, you have had a positive experience here at Bustard Chrysler. We are sorry to read about the battery life on your used Grand Caravan, and when the time comes to replace it we would like to offer you discounted pricing. Your sales representative will be in touch in the coming days to discuss. Thanks again for your feedback!

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Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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September 17, 2019

Good warranty work and customer service. Shuttle service takes you where you need to go and returns you when work is done. They take the time to go over your invoice before payment so you know what was done and the charges.

Written By: Tim S

Bustard Chrysler Waterloo responded on September 19, 2019

Hi Tim! Thanks so much for your kind words, we really appreciate your feedback! Our service department strives to provide the best possible customer service and it is great to read that you are so happy with your experience here. Thanks again, we look forward to assisting you with your vehicle needs for many years to come!

Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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September 15, 2019

Was Long time customer of the service dept.....always been a good place to go. Lots of trucks on the lot.....wanted to see a pacifica....salesman looked at me as if to say are you sure. He was right....there was only one on the lot, and although the ride was good....the pricebis too high to justify it.

Written By: Honestmen

Bustard Chrysler Waterloo responded on September 17, 2019

Hi there! Thanks so much for taking the time to share your review of Bustard Chrysler. We are glad that you had a good experience with both our sales and service teams! The Chrysler Pacifica is certainly a beautiful van, and we are glad you liked it, but it is definitely more of a luxury van with a higher price point! Don't hesitate to visit our sales team again if you would like to reconsider the Pacifica or take a look at any of our trucks!

Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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September 13, 2019

Generally they are friendly and give good service Twice now they said my truck brakes need replacing during a piece of mind inspection. However the report always indicates there is sufficient brake pads. I get them to clean the brakes and they work just fine.

Written By: Philip C

Bustard Chrysler Waterloo responded on September 14, 2019

Hi Phillip, thanks for sharing your review. We do appreciate your kind words about the friendliness and service of Bustard Chrysler's service department. Regarding the comments about the inspection, we do a complete inspection of your braking system on every Peace of Mind service. Our trained technicians may notice signs of wear or performance issues that cause less than optimal brake performance. Although the brakes may still work, we try to give comprehensive information so you can decide what service is necessary. In cases of brake pulsation, new brake parts are the best option, but of course our customers always make the final decision on any work we perform! We would be happy to assist you when you would like new brakes, or any other service. Thanks again for the kind words and feedback, and we look forward to assisting you again!

Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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September 13, 2019

Excellent, sales, service and overall experiences with Bustard Chrysler, Waterloo.Keep it going!

Written By: Wazir A

Bustard Chrysler Waterloo responded on September 14, 2019

Hi Wazir! Thanks so much for your kind words and 5-star review. We strive to provide the best possible service for our customers, and we are pleased to see that you are happy with our store! Thanks again, we look forward to assisting you with your vehicle needs for many years to come!

Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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September 09, 2019

Great staff

Written By: Rob S

Bustard Chrysler Waterloo responded on September 10, 2019

Hi Rob, thanks so much for your kind words and 5-star review! We appreciate your feedback and look forward to assisting you with your vehicle needs for many years to come!

Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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September 04, 2019

Service staff are friendly. Did not have a good experience with sales.

Written By: Rick H

Bustard Chrysler Waterloo responded on September 05, 2019

Hi Rick, thanks for taking the time to share your experience with the team here at Bustard Chrysler. Great to read your compliments about our service department, however it is unfortunate to read about your experience with our sales team. We would love to get a better idea of how we can make our overall sales experience more positive in the future, so if you have a moment we would really appreciate if you were willing to share your thoughts with us via email at feedback@bustard.com. Thanks again for your review, as it allows us to continually improve our customer service experience!

Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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September 03, 2019

Written By: P R

Bustard Chrysler Waterloo responded on September 06, 2019

Hi PR Jr., thanks for taking the time to share your experience here at Bustard Chrysler Waterloo. We really appreciate your 5-star rating, and hope to provide you with that 5-star experience you've come to know and love in the years to come!

Bustard Chrysler Waterloo Bustard Chrysler Waterloo

Quick, efficient service, got my car back in one piece.

August 26, 2019

I was contacted by the office as to service needed. Which I was getting ready to do. I was properly advised as to preventative maintenance plus needs that I was concerned about. I was shuttled to and from my residence by your service, and received my car back by early afternoon. Very efficient as always,Thanks.

Written By: ANDY

Bustard Chrysler Waterloo responded on August 26, 2019

Hi Andy, thanks very much for taking the time to review your experience with Bustard Chrysler's service department. We really appreciate your detailed feedback. We would love to know what we can do next time to make it a 5-star experience for you, so if you have a moment please email us with further comments at feedback@bustard.com. Thanks again and we look forward to assisting you with your vehicle needs for many years to come!

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Bustard Chrysler Waterloo Bustard Chrysler Waterloo
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August 19, 2019

Written By: Paul K

Bustard Chrysler Waterloo responded on August 21, 2019

Hi Paul, thanks so much for taking the time to share your 4-star review of Bustard Chrysler Waterloo. We would love to know what we can do next time to make it a 5-star experience. Please email us at feedback@bustard.com with your detailed feedback! Thanks again, and we look forward to assisting you with your vehicle needs for many years to come!

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