Acura on Brant

April 01, 2023

Just picked up my new MDX A-Spec. Great service from Hailey. It was seamless and easy. Super happy! Thx

Written By: Matt W

March 24, 2023

I have bought over 7 cars from here ,the service and attention to detail is beyond words ,I want t especially thank Grant for the great service.

Written By: George S

March 20, 2023

Had a previous incompetent service manager that tried to sell you services they can't even properly perform. Hope he got fired. Always talk to the actual mechanic that will work on your vehicle BEFORE you agree to any service. The service manager position is usually just another sales job that works off commissions with minimal car knowledge. Response to GM - As stated, I am not sure about the new service manager but you do acknowledge they are 'customer service' and you do not deny they work on commission and don't have actual technical abilities like an ex-mechanic. You can upsell a new car but you cannot up sell repairs. My comment about talking to the actual mechanic still stands. I asked to talk to ANYBODY higher up, saw them talk behind the glass with a guy in a suit and then came back and told me that nobody can talk to me. You had your many chances. You lost a customer for life when there are other Acura dealers that sell the exact same products and services, i.e. Oakville Acura are a much newer, larger, cleaner facility that treated me like a king. You have been in the exact same location for years so you must be doing something right? Forget how others expanded and grew their businesses. But what do I know about car dealerships?

Written By: DaVile

February 17, 2023

reccomend highly..clean and professional staff

Written By: Jason

January 19, 2023

Donnie!!! Man, what can I say? This gentleman is absolutely the best person to purchase a car from. I just picked up our 3rd vehicle from him today and it was an absolute pleasure. I blew up his phone for the past year to get rid of our old car and upgrade to a Suv for the family and he did not give up! As we all know due to the inventory shortage everywhere it has been a nightmare to find a suitable vehicle, but having a friend like Donnie is the best. He did everything in his power to make sure my family and I were satisfied! Most salespeople I have met in the past don't care much, as once you are off the lot they are done with you, but Donnie stayed in touch over the past 5 years even when we moved to Ottawa. It was worth driving 6 hours to get our Suv from him. Any questions or concerns we had he always was quick to reply. If you are ever looking to get a new or used car he is the man to go to! Thank you from the bottom of our hearts, Donnie, looking forward to working with you again in the near future!

Written By: Jay G

January 07, 2023

Written By: Ryan L

December 21, 2022

I went to purchase my first car and stumbled across the Acura dealership where I met Hailey one of the sales representatives. She was AMAZING! Her knowledge and expertise made my experience of buying my first car so incredible. She talked me through everything and really had my best interest at heart throughout the whole process. The customer service seriously exceeded all of my expectations and I would recommend anyone who is looking to buy a car to purchase through Hailey at Acura on Brant. Thank you so much!!

Written By: Kayla H

December 20, 2022

Hailey is excellent and found me the best deal for what I was looking for, highly recommend asking for Hailey if you need a vehicle or just browsing she is alot of help.

Written By: Drake

December 19, 2022

Hey man dealt with Troy, he was very helpful! Would recommend

Written By: Nick

December 19, 2022

Never had a better experience at an automotive dealership than at Acura on Brant. The manager of the establishment Troy, was exceptionally helpful when finding a vehicle to suit my needs.

Written By: Livy F