Oxford Dodge Chrysler (1992) Ltd.
1249 Hyde Park Rd. , London, ON, N6H 5K6
Member since March 20, 2014
1249 Hyde Park Rd. London ON N6H 5K6Overall Score
Oxford Dodge Chrysler (1992) Ltd.3495 Reviews
2490Review Ratings Breakdown
Consumer Reviews
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Great friendly helpful customer service at its best!
November 12, 2023
We picked up our new 4x4 dodge hemi pick up today and thanks to Tessa M for the great customer service. This was our second time dealing with Tessa and buying a vehicle and we definitely recommend her for your next purchase. She is friendly , helpful and efficient. We told her what our needs were and she found the truck that could pull our trailer down the highway . We were given 2 travel mugs that were personalized with our names and coasters as a thank you gift.
Written By: Brenda
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The absolute best dealership in South Western Ontario!
July 20, 2021
I'm beyond words and grateful for the amazing quality and caring of the staff in every department at Oxford Dodge. I've experienced the very worst locally and can say by far the very best in all departments yet again at Oxford Dodge. It's definitly worth the drive! Very knowledgeable staff who go above and beyond to ensure you're happy when you leave and can't wait to return as you know you’ve made the right choice to buy, service and deal there. Thank you to everyone for the highest level of professionalism and care.
Written By: James D
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Fabulous Team - Jeff M. is Honest and Accommodating!!! A+
June 16, 2021
I have been dealing with Oxford for years now and I’m very satisfied with the total customer experience. They treat you like a small town dealership but with the City depth to help you find the right vehicle and ensure your delighted with it at delivery and when it’s time for service! Jeff, Matt, Lori and Brad have been amazing to work with!!!
Written By: John
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Tessa in the Sales Department was fabulous to work with!
March 10, 2021
Tessa was exactly what you would hope for in a salesperson....knowledgeable, calm, helpful, supportive, friendly, accommodating, and not pushy! She was more than happy to look further into any questions or requests I had and she certainly made the process smooth and enjoyable. I highly recommend working with Tessa to anyone who is considering a purchase from Oxford Dodge!
Written By: Janelle
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Thank you
April 29, 2019
Thank you for the amazing service and assistance you provided me on the Easter long weekend, following an unanticipated repair. I had interactions with at least 6 staff, all of which were extremely friendly and helpful. The staff worked to fit me in to an already busy day and I was also pleasantly surprised that the cost was very reasonable. In addition to the positive staff interactions I had already had (I am sorry I didn't get all the names) I also sure appreciated the ride and visit with 'Jerry' the customer service driver. That had been a particularly difficult day and although the staff didn't know that, they will also never know the impact their unassuming kindness had so thank you.
Written By: Jami
Thank you for taking the time to let us know about your experience at Oxford Dodge. We are so happy to hear that our service team friendly, kind, and able to solve the problem for you. It was a pleasure doing business with you!
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Collision Centre- Fantastic Service
April 17, 2019
My van needed a new door and some back area work and I was told 12 days... to my surprise it was done in 7! I was so thrilled. Alex kept in the loop through the entire process. They were so wonderful when I showed up in tears over what happened. They assured me they would take care of it and they sure did. They contacted the rental company on my behalf and reached out on more than one occasion to assist me with moving all my car seats from van to van. Steve made my van look good as new and I couldn't be happier with the time frame and customer service I received. Alex, Julie and all the staff at the Collision Centre are all so wonderful. They made being in an accident less stressful! Thank you for your hard work!
Written By: Karly
Thank you for taking the time to let us know about your experience at Oxford Dodge. We are glad to hear that our Collision Center staff were able to make your time with us stress free, it was a pleasure doing business with you!
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Friendly, fast and very professional service
February 08, 2019
On January 21 my car stopped working and had big engine breakdown intensified by exremly cold weather. I managed to roll it to Oxford Dodge where Mr Jerry Besterd helped me with purchase of 2019 Grand Caravan SXT. With Employee pricing and dealership discount I was able to purchase set of 4 winter tires and waranty that I was looking for a long time. Mr Besterd provided me with similar wehicle for next 2 days while my new car was being prepared, at no charge. All the paperwork, insurance, ovenership and financial transactions were quckly and expertly managed by Mr Mike Beach. In less than 48 hours I had everything sorted and my new car delivered. This was so fast and professionaly done that left me speachless. Car drives fantastic and feels strong and safe on the road (and the weather in last 2 weeks has everything thrown at it - snow, ice, rain...). I have nothing but words of recomendation and deep gratitude toward Oxford Dodge dealership and specifically helpfullness and expertise of Mr Besterd and Mr Beach. If you ever need good and quality vehicle and professional assistance - Oxford Dodge is the place to visit.
Written By: Marijan
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Amazing customer service !!!!
December 19, 2018
"Amazing customer service all around! " I live more than 2 hours away from the dealership and the staff were so accommodating. We were offered coffee or water as soon as we got there and everyone was so friendly. Yasser was amazing! So nice and down to earth. He was very patient and understanding the day of my test drive. He answered all our questions and then some. He was able to make me a great deal. The day of my pickup, Yasser personally called me to give a few reminders and a few things I didn't even think about. He kept saying to drive safe and we'll see whenever you get here. We arrived around 6pm and were greeted with a warm smile and friendly hand shakes. Everything was ready to go and Yasser assisted in setting up my satellite radio and phone. He even completely changed my licence plates in the freezing cold and was still smiling. There was zero pressure and felt like a family environment. I even got to see pictures and videos of his baby girl! I can't say enough positive things about this dealership. It was completely worth the extra drive!
Written By: Jenn
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sales, service Steven Howard is the best !!
December 12, 2018
Chrysler owner forever, 3rd Chrysler 300. Best purchase of all. Professional , thorough,on time. Steven worked hard to make this deal work for all concerned.Polite, no pressure, did not try to push other products or services.Did explain all questions we asked.We felt like family , not a customer. Will purchase there again. Thanks Rick and JoAnne Upthegrove
Written By: Richard
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October 19, 2018
A HUGE thank you to the amazing team at the Collision Center. They were incredible from the moment I brought in my broken car, rental through Enterprise to when I could pick it up. Felt like they did it in record breaking time and my car looking fabulous. I never expected the level of detail and you would never know it was in an accident. Thank you so much. It's great to know you exist and are there to help!
Written By: Kara L
