Performance KIA
545 13th Ave , Thunder Bay, ON, P7B7B4
Member since July 14, 2014
545 13th Ave Thunder Bay ON P7B7B4Overall Score
Performance KIA898 Reviews
653Review Ratings Breakdown
Consumer Reviews
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No idea
December 07, 2017
My visit was a few months ago. Not sure why i have this now. My visit then was fine, everything was great.
Written By: DON
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It was very good and I would return again.
December 07, 2017
All employees were respectful. Work was done on time. A ride was given on my return and for the pickup. I appreciate the work done at the garage. I enjoy dealing at your premise. Winona Marsh
Written By: WINONA
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Aldon absolutely rocks - good honest people w/ great customer service.
November 15, 2017
Best used car experience I've ever had - Aldon even made the effort to follow up by phone. Thanks to all who helped us make a difficult decision. Karen Charles
Written By: Karen
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Verbal promises should never be trusted because they don’t follow through!
October 24, 2017
I purchases a 2016 Sorento with a car starter installed as part of the package. Car starter installed but doesn’t preform as wanted. Precious (2013) Sorento’s car-starter disengaged when brake pressed. No manual was given and front desk staff gave incorrect instr on how to use. Was in shop for 3 hours because vehicle would not start with instructions given. Now it starts, but shuts off when I press the brake. No solution, just excuses. I was told that this is how it is, it is a safety feature. I now have to start the vehicle twice, putting added stress on the ignition not to mention the extra gas I will be using. The vehicle came with a moonroof. It was broken when purchased. Because I waited 2+ weeks for parts, I was Promised the vehicle would be completely detailed & full tank of gas for waiting for parts needed upon purchase. I was given the run around. The previous owner either lived on a dirt road or went 4x4ing just before trading it in. There was dirt & dust in all door hinges including the hatch. Today I thought it was going to be detailed. All that was done was the hinges were cleaned. I accidentally spilt coffee on the console and that wasn’t even cleaned. The salesman said he would clean it when we return to the dealership. I was so unimpressed with the outcome of the car starter and the noticeable lack of “detailing” that I said don’t bother, I will do it myself. I don’t think KIA should offer a car starter that is not compatible with your vehicles, because that is what I was told “it’s a KIA thing”. I hate salesmen to begin with because they are pushy. I really hate liars. From now on all additions will be in writing. I love my Sorento, I do not like the service. The run around I got made me feel used. I am very disappointed. I now have to pay to have my vehicle detailed properly and research whether the car starter can be programmed properly. Too bad!
Written By: Nola
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respectfull service
October 20, 2017
service was great with the oil changes and the inspections. I will continue to use your services for my suv. thank you
Written By: PATRICK
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everyone I met was knowledgable & helpful
October 17, 2017
service to questions was excellent but manual is difficult at times. I could not find a symbol but staff knew
Written By: James
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They did their best to have me in my new Kia Sorento the same day!
October 17, 2017
Everyone in Kia are very helpful and i feel good about bringing my vehicle to Kia. I did not like the way the other building that does the cleaning and such. They didnt clean very well. But Bill made sure they did it again. I appreciate how well they take care of my vehicle.
Written By: RONDA
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Excellent service.
October 17, 2017
Purchased a new car with the entire transaction taking place on line over several days of communication. The staff of performance kia made this process very easy and straight forward. it was pleasure doing business with them.
Written By: Robert
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Purchase of a 2018 Kia Sedona.
September 25, 2017
We dealt with both Kevin French and Amanda Kainula at Performance KIA in Thunder Bay. Both were very helpful in answering our question and explaining the van's features.We are pleased with our purchase.
Written By: BRUCE A
Thanks Debbie and Bruce we appreciate your business and hope you enjoy the New Sedona as much as the last (Sydney)
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Excellent Service with KIA
September 25, 2017
I had excellent service at Kia in Thunder Bay. Amanda Kainula, Trevor Hopkins and Joey Zuliani were all very nice people to deal with.
Written By: CYNTHIA
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