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September 09, 2021
We have been looking for an SUV for some time and Steph was our point of contact for our Acura wish list. She is the very reason people come back to a dealership. She's awesomely personable, extremely knowledgeable (which isn't always the case with Sales People) and her communication was great. Even though we didn't purchase through Steph we will be back when the time comes. I also ordered from the parts counter and they were excellent as well. I cannot recommend Acura West more. Thanks to the Team there!
Written By: Adam
There are no staff members associated with this review.
August 17, 2021
I’m usually not a person who leaves reviews but I won’t hesitate to let everyone know what great service I’ve received from the Acura dealership and staff. I’ve leased three cars over the last four years and never had an issue with either of them.The three staff members who took care of me the most were Paul the GM, Dylan the Sales Associate and Sean the service manager. Anytime I had questions or needed my car taken care of these three gentlemen didn’t hesitate to help. For example when I had an appointment for an oil change the service department would call me the following day just to make sure that everything was done accordingly and that I was satisfied with the service. There’s many different car companies out there but what attracted me to stay with Acura was the outstanding service and care this company presented. Definitely recommend! Yaz.
Written By: Yaz S
Hi Yaz, Thank you so much for your review! We really appreciate your kind words and are so happy you have received great customer service from both the Sales & Service Departments!! Cheers! - Acura West Team