759 Wonderland Rd , London, ON, N6H 4L1
Member since March 18, 2015759 Wonderland Rd London ON N6H 4L1
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December 14, 2022
Best customer service I've had at a dealership. Drew Nutting with sales helped us by answering all my questions (and I had a lot of them), Sean Brown, service manager, helped out with my planned maintenance and getting my MDX ready to tow 5,000 lbs. We are always greeted with smiling faces.
Written By: Lee O
Hi Lee, Thank you so much for the 5 star review and the kind words! Glad we can help! - Acura West Team
August 31, 2022
Bought a car from Dylan, good professional service and gives good advice. Helps even years after buying the car. Definitely recommend giving him a visit
Written By: G S
Hi, Thank you so much for the 5 star review. Will be sure to pass the message onto Dylan. We are glad he was able to help! - Acura West Team
August 02, 2022
I’ve been going here since I got my Acura in 2018. Always a pleasure to deal with Acura West. The whole team, from the front people, sales, to the back of house at parts and service, every one works together to get things done, is very accommodating and personable. Great example of how a good business should be. Thanks, Acura team.
Written By: Viet L
Hi Viet, Thank you so much for the 5 star review! - Acura West Team
July 21, 2022
New to Southwest Ontario we drove up to London Acura for a safety recall on our ILX. Appointment date was pretty quick turn araound from time of call. Extremely friendly and polite staff all around at the dealership especially as first time visitors. Kept us updated well during the process and gave the car a quick wash on completion. During the recall they pointed out some minor and major issues outside of the recall that would be cheaper to do as they had certain components off the vehicle. Happy to say even though we declined some and accepted some, majority of items outlined were required per our mechanic who we visited shortly after with all the clearly documented items. Happy to say it wasn't the case of a dealership pushing service items, rather legit maintainance and repair. Only reason not to do the work is we could obtain parts at cost and the shop rate and costs amounted to a savings of roughly $700 even though it meant a 3hr hike back to the GTA. That unfortunately is a big discrepancy in cost hard to overlook. A shame as we would rather get the work done locally at more competitive pricing.
Written By: Jeff N
Hi Jeff, Thank you so much for the 4 star review and glad we could help!! - Acura West Team
July 05, 2022
Steph Squires was excellent to deal with. I loved working with a female sales representative who knows her product and has great customer service. If you are in the market to buy be sure to contact Steph!!
Written By: Kate C
Hi Kate, Thank you so much for the 5 star review and the kind words about Steph! We will pass the message along!! - Acura West Team