Acura West
759 Wonderland Rd , London, ON, N6H 4L1
Member since March 18, 2015
759 Wonderland Rd London ON N6H 4L1Overall Score
Acura West305 Reviews
154Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 15, 2021
After a recent accident I was in search of a very specific vehicle to replace the one I lost. Acura West just so happened to have the exact one I was looking for. I reached out to the dealership and was connected with Drew. From start to finish the whole process was seamless. I live in Toronto, so I booked an appointment, put down a deposit to hold the vehicle and made the trip there. Drew had all the answers to my questions regarding the vehicle, service, and driver history. Communication was prompt and easy. Thank you Drew for your professional, courteous and friendly service!
Written By: Larysa C
Hi Larysa, Thank you so much for your review! We really appreciate your business and your kind words! I'll pass your message onto Drew, and thank you for the photo of your vehicle!! - Acura West Team
October 15, 2021
initial visit to test drive a 2021 RDX Aspec was a positive and welcoming experience. The greeting when I walked in was warm and inviting. I wasn't waiting around to speak to someone. I dealt with Dylan Woodward sales rep. Very professional, knew his product line and got me into the vehicle I requested to test drive and explained features and settings of vehicle before I drove it. Great customer service. based on this experience ( I was referred to this dealership by one of their customer) I would recommend visiting this dealership.
Written By: M. G
Hi MG, Thank you so much for your review! We really appreciate your business and your kind words! I will be sure to pass the message over to Dylan! - Acura West Team
October 02, 2021
Top notch service on my car,which was in for a recall,but they fixed up some other stuff too. Knowledgeable and friendly staff. My only complaint is it is on the other side of the city so it takes a bit to get there,but cannot blame them for where I live or they are located.
Written By: D'Arcy M
Hi D’Arcy, Thank you so much for your review! We really appreciate your business and your kind words! - Acura West Team
October 02, 2021
Well equipped and very easy to deal with.
Written By: Jim L
Hi Jim! Thank you so much for your review! - Acura West Team
September 29, 2021
We had a pleasant experience and glad that I got chance to have business with Acura West. Thank you Debbie and Dylan for making that to happen.
Written By: Vinodh N
Hi Vinodh! Thank you so much for your review! We very much appreciate your business! I’ll pass your kind words on to Debbie and Dylan. - Acura West Team
September 20, 2021
We have dealt with many different dealerships over the years, but Acura West is hands down the best. Clean showroom, hospitable staff, and consistently awesome experiences. When my paint peeled on my MDX, the receptionist apologized to me, put me through to service who let me know it was under warranty and they would fix it while sending me Off in a loaner vehicle for the week. We are so happy with this dealership and will continue to share our positive experiences.
Written By: Christina M
Hi Christina! Thank you so much for your review! We very much appreciate your business and your kind words!! - Acura West Team
September 10, 2021
I had another great visit to Acura West yesterday to get an issue taken care of on my new TLX. Thanks to Sean and Jeff in the service department. Everyone is always friendly and helpful. Paul J, the GM, has assembled a great team.
Written By: Mike T
Hi Mike! Thank you so much for your review! We very much appreciate your business and your kind words!!! I will be sure to let the team know. - Acura West Team
Didn't Even Buy An Acura, But Service Is Excellent!
September 09, 2021
We have been looking for an SUV for some time and Steph was our point of contact for our Acura wish list. She is the very reason people come back to a dealership. She's awesomely personable, extremely knowledgeable (which isn't always the case with Sales People) and her communication was great. Even though we didn't purchase through Steph we will be back when the time comes. I also ordered from the parts counter and they were excellent as well. I cannot recommend Acura West more. Thanks to the Team there!
Written By: Adam
Related Staff:
There are no staff members associated with this review.
September 07, 2021
After experiencing horrible issues at two other car dealerships it was a pleasure to deal with Dylan and the entire staff here. Very professional and courteous. Highly recommend
Written By: Mark H
Hi Mark! Thank you so much for your review! Glad we were able to help!! We very much appreciate your business! - Acura West Team
August 20, 2021
Written By: Golchehreh m
Hi! Thank you so much for your review! - Acura West Team
