Acura West
759 Wonderland Rd , London, ON, N6H 4L1
Member since March 18, 2015
759 Wonderland Rd London ON N6H 4L1Overall Score
Acura West340 Reviews
155Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 21, 2017
Written By: Scott K
November 21, 2017
Written By: Scott K
November 17, 2017
Paul and his team went way above and beyond for our family and words cannot express how grateful we are. I will recommend Acura West to everyone I know. We recently purchased a 2015 MDX (approximately 3-4 weeks ago).. last week my husband and I travelled to Mexico leaving the MDX at home for our 17 year old son, who needed a vehicle to travel back and forth to school/work. While vacationing in Mexico we received a text from our son who was unable to get the car started before school. With the vehicle being so new and all the new gizmos and electronics in vehicles nowadays, we went through some trouble shooting with him over the phone - Is it in park? Please tell me you didn't put diesel fuel in it?? Do you have your foot on the brake when you start it? Simple things, but who knows what goes through a 17 year old mind ;)... After many attempts, no luck... Being in Mexico, unable to assess the situation ourselves and having our son in a situation that he needed the vehicle to drive himself to work later that day we didn't know what to do, so we called Paul. With Paul's calming demeanor with a slight hint of humour to diffuse the stressful situation (always appreciated), he immediately told us "Tell your son, the cavalry is coming and we will get it all taken care of for you. Enjoy your time in Mexico.. We'll take care of it." He sent 2 of his service team over to our house to pick up the vehicle and determine what was wrong, took the vehicle back to the shop (after they boosted the dead battery), changed the battery in the car, put our winter tires on (perfect timing :) and delivered the car back to our son at work so he could drive himself home (thank goodness for great friends that help you out). Minds blown!! We are humbled and grateful for the level of service we received from Acura. Are we fans... you bet!
Written By: Amy C
Excellent personal service by Dylan Debbie and Paul.
November 15, 2017
Excellent service by Dylan, Debbie, and Paul. Always positive great service . Dylan very patient :). Love both cars. Very happy with the purchase.
Written By: Brian
Related Staff:
Mysti Kosar
View ProfileAlways a pleasure dealing with the Acura West team
November 13, 2017
Lease of a new ILX and signed the existing lease over to my daughter. A win-win! I’ve been a loyal Acura West customer for 20 plus years and will conitinue to refer friends and colleagues to Paul and his sales and services teams
Written By: Mike
Related Staff:
Mysti Kosar
View ProfileAlways a pleasure dealing with the Acura West team
November 13, 2017
Lease of a new ILX and signed the existing lease over to my daughter. A win-win! I’ve been a loyal Acura West customer for 20 plus years and will conitinue to refer friends and colleagues to Paul and his sales and services teams
Written By: Mike
Related Staff:
Mysti Kosar
View Profile
November 10, 2017
Ordered some parts from Thanh over the phone. He was helpful and accompanying. Just picked up my parts and was very impressed with the service I received. Thanh was professional, courteous and pleasant to deal with. Will be ordering from again.
Written By: Ryan M
November 10, 2017
Ordered some parts from Thanh over the phone. He was helpful and accompanying. Just picked up my parts and was very impressed with the service I received. Thanh was professional, courteous and pleasant to deal with. Will be ordering from again.
Written By: Ryan M
October 17, 2017
Great people to deal with, on a used car.
Written By: Guy L
October 17, 2017
Great people to deal with, on a used car.
Written By: Guy L
