Acura West

May 08, 2023

The best vehicle dealership I have ever dealt with, and that includes BMW, Porsche, Mercedes, Land Rover, and many others. Kudos to Acura and Honda, Steph and Paul plus all staff I have met, excellent. Continues 1 year on to be an exceptional dealership, led by the boss Paul, customer service at its finest !

Written By: Rosette D

February 13, 2023

Got to test drive the all new Integra. Drew and staff were very knowledgeable and patient during the test drive.

Written By: Peter D

December 21, 2022

Written By: taha a

December 14, 2022

Best customer service I've had at a dealership. Drew Nutting with sales helped us by answering all my questions (and I had a lot of them), Sean Brown, service manager, helped out with my planned maintenance and getting my MDX ready to tow 5,000 lbs. We are always greeted with smiling faces.

Written By: Lee O

November 01, 2022

Showroom Of new and pre-owned cars, Very Polite and Co-operative Staff

Written By: MOHSIN M

August 31, 2022

Bought a car from Dylan, good professional service and gives good advice. Helps even years after buying the car. Definitely recommend giving him a visit

Written By: G S

August 02, 2022

I’ve been going here since I got my Acura in 2018. Always a pleasure to deal with Acura West. The whole team, from the front people, sales, to the back of house at parts and service, every one works together to get things done, is very accommodating and personable. Great example of how a good business should be. Thanks, Acura team.

Written By: Viet L

July 21, 2022

New to Southwest Ontario we drove up to London Acura for a safety recall on our ILX. Appointment date was pretty quick turn araound from time of call. Extremely friendly and polite staff all around at the dealership especially as first time visitors. Kept us updated well during the process and gave the car a quick wash on completion. During the recall they pointed out some minor and major issues outside of the recall that would be cheaper to do as they had certain components off the vehicle. Happy to say even though we declined some and accepted some, majority of items outlined were required per our mechanic who we visited shortly after with all the clearly documented items. Happy to say it wasn't the case of a dealership pushing service items, rather legit maintainance and repair. Only reason not to do the work is we could obtain parts at cost and the shop rate and costs amounted to a savings of roughly $700 even though it meant a 3hr hike back to the GTA. That unfortunately is a big discrepancy in cost hard to overlook. A shame as we would rather get the work done locally at more competitive pricing.

Written By: Jeff N

July 05, 2022

Steph Squires was excellent to deal with. I loved working with a female sales representative who knows her product and has great customer service. If you are in the market to buy be sure to contact Steph!!

Written By: Kate C

July 01, 2022

Written By: Arch F