759 Wonderland Rd , London, ON, N6H 4L1
Member since March 18, 2015
759 Wonderland Rd London ON N6H 4L1339 Reviews
155*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 23, 2022
We had the best experience purchasing a car from Acura West. We have dealt with many different dealerships in the past, and nothing comes close to how we well were treated here. We dealt with Paul Bereau, I called on a Saturday to test drive an Acura RDX and he was more than happy to let us sit in the car and take our time with getting familiar with the vehicle. He guided us on the best route to take since we are new to the area as well. We weren’t planning on purchasing a car that day but the way we were treated, we made the decision on the spot to purchase the vehicle. I would definitely recommend this dealership to other people, thank you again Paul Bereau and Debbie Pantaleo for helping us out!
Written By: Saleh R
Hi Saleh! Thank you so much for the 5 star review and the kind words about our Sales team! I will be sure to let them know. We are very happy that you had a great experience!! - Acura West Team
March 22, 2022
In search of a new SUV I did a test drive of an RDX in February with the Sales Rep Steph Squires with Paul's assistance in her absence that day. They are top notch in customer service for even people that aren't a customer yet. Steph continued communication with me and follow up. She is professional, strong follow and has a very welcoming and helpful personality. If you are in search of an exceptional New Car sales rep do not hesitate to reach out to Steph Squires. You set the bar high in your field!
Written By: Sheila G
Hi Sheila! Thank you so much for the 5 star review and the kind words!! - Acura West Team
March 01, 2022
I had the best experience with Acura west’s service department. Had an issue with my vehicle and they got me in immediately while also sorting out another vehicle for me to drive in the mean time. Very caring very helpful I cannot express how much Peter and his Manager made this the best experience as a female needing to deal with a vehicle issue. Coming back here every time !!!
Written By: Natalia N
Hi Natalia! Thank you so much for the 5 star review and the kind words about our Service Department. We are very happy that you had a great experience!! - Acura West Team
February 11, 2022
Good experience, big showroom, very nice ground staff,and excellent.
Written By: Kirtikumar K
Hi Kirtikumar! Thank you so much for the 5 star review! It's very much appreciated! Thank you too for the kind words. - Acura West Team
January 27, 2022
About to close a deal on my 13th leased vehicle (between my wife and I) over the past 20+ years with Acura West. From sales to service and everything in between, this dealership exudes a "customer first" attitude. Our vehicles have always provided a stellar performance and staff have been extremely courteous. What is not very well known is the level of community support that Acura West quietly provides to a number of charities. Outstanding in that area as well. If you are looking for a well made vehicle and want to "enjoy" the sales process, I highly recommend Paul Jennery, GM and his staff at Acura West.
Written By: John B
Hi John! As always, we are very thankful for your continued business and the 5 star review! It's very much appreciated! It's a baker's dozen for you and your wife! - Acura West Team
December 08, 2021
We are 200 % Satisfied with the Outstanding Customer Service that we received from Acura West, London Ontario. Paul Jennery, Debbie Pantaleo and Drew Nutting, our Customer Service Sales Team were Excellent. Paul, Debbie and Drew were very Personable, Professional, Knowledgeable, Courteous and Patient while guiding us every step of the way with ordering our New Vehicle. Each of them answered all our questions and took the time to ensure that we were comfortable and confident with each decision we made regarding our purchase. We are so Thankful and Appreciative for all the assistance each of them gave us while conducting our Sales Transaction. Each of the Acura West Team Members from various departments involved with our New Vehicle Purchase were very accommodating and made us feel right at home and part of their Team. As a result of our Exceptional Experience that we encountered with Acura West, London Ontario … we have and will continue to “strongly recommend” Acura West to Family and Friends. Sincerely, Bob and Barb Cunningham Sarnia, Ontario
Written By: Barb R
Hi Barb and Bob, Thank you so much for your review! We really appreciate your business, your kind words, and for making the trip down from Sarnia! I'll be sure to pass your message onto Paul, Drew, and Debbie!! - Acura West Team
December 04, 2021
It has been truly a pleasure working with Acura West. You can really feel that they pride themselves on their honesty and integrity. I leased my last vehicle from ToyotaTown and the contrast was really quite dramatic. One of the things that really irked me every time I visited Toyota was that I would be subtly pressured to make a decision asap (low stock, limited time offers, getting your name on the waitlist, etc.). They would also sell themselves by sharing horror stories about other dealerships/locations. On the other hand, I felt like the people at Acura West let the quality of their work speak for themselves. I was not only given all of the time in the world, but also all of the information I needed to make an educated decision (with no hard sell or strings attached!). Paul and Dylan were incredibly patient with answering all of my questions across my multiple visits. I had, of course, done a lot of research before coming in, but I would trust them to take care of any of my friends who didn’t care to do that research and decided to walk in instead. I was also able to get my Acura RDX 2022 Tech almost a month ahead of time - total wait time was a grand total of two weeks! I was really dreading the pandemic-driven several months’ wait, but it looks like Acura West’s stock is quite reliable (and they will happily walk you through their whole process as well). Thank you Paul, Dylan, Debbie and Brynn for this wonderful experience!
Written By: Amanda W
Hi Amanda, Thank you so much for your review! We really appreciate your business and your kind words! I'll pass your message onto Paul, Dylan, Debbie, and Brynn!! - Acura West Team