1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71235 Reviews
276*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 05, 2018
Terrible customer service from Jenna Leonce where she snapped at me and was acting weird; possibly high. Greg Taylor didn't seem to care and was trying to manipulate me not to leave a review. I can't believe he allowed his employees to insult paying customers like that without consequences. He followed up with me a few days later but it was a total waste of time. He then also didn't care when I told him I will be taking my business elsewhere from now on. He only used generic answers designed to brush people off. Judging on the other negative reviews Bytek has had lately; it seems that none of these will be fixed anytime soon. Watch their response to this being completely generic with no real resolution or offers to genuinely fix it. @Bytek: People deserve to know the truth on how you chose to treat the situation. You chose poorly.
Written By: Eric S
Hi Eric. We are certainly willing to listen to constructive concerns, but personally insulting someone on Google reviews is inappropriate. I noticed that a number of your Google reviews regarding other companies involve personal attacks, which is not okay.
July 05, 2018
Terrible customer service from Jenna Leonce where she snapped at me and was acting weird; possibly high. Greg Taylor didn't seem to care and was trying to manipulate me not to leave a review. I can't believe he allowed his employees to insult paying customers like that without consequences. He followed up with me a few days later but it was a total waste of time. He then also didn't care when I told him I will be taking my business elsewhere from now on. He only used generic answers designed to brush people off. Judging on the other negative reviews Bytek has had lately; it seems that none of these will be fixed anytime soon. Watch their response to this being completely generic with no real resolution or offers to genuinely fix it. @Bytek: People deserve to know the truth on how you chose to treat the situation. You chose poorly.
Written By: Eric S
Hi Eric. We are certainly willing to listen to constructive concerns, but personally insulting someone on Google reviews is inappropriate. I noticed that a number of your Google reviews regarding other companies involve personal attacks, which is not okay.
June 29, 2018
I really can't say enough about how great my experience at Bytek Volkswagen was. I inquired online and was connected with Kris, who then helped me to set-up a test drive. He was very friendly, answered all of my questions and most importantly, he was not pushy unlike some of the other salesmen i've encountered at other dealerships. He made sure I got the exact car I wanted and took his time to explain the warranty and the features of the car. Being my first car, Kris really made sure that I had the best experience and it really felt like he shared the excitement with me. Kris is one of the main reasons why I chose to go with Volkswagen. He was never once pushy and gave me the time that I needed to make my final decision. If you are looking for a car, he is the man to call!
Written By: Sarah M
June 29, 2018
I really can't say enough about how great my experience at Bytek Volkswagen was. I inquired online and was connected with Kris, who then helped me to set-up a test drive. He was very friendly, answered all of my questions and most importantly, he was not pushy unlike some of the other salesmen i've encountered at other dealerships. He made sure I got the exact car I wanted and took his time to explain the warranty and the features of the car. Being my first car, Kris really made sure that I had the best experience and it really felt like he shared the excitement with me. Kris is one of the main reasons why I chose to go with Volkswagen. He was never once pushy and gave me the time that I needed to make my final decision. If you are looking for a car, he is the man to call!
Written By: Sarah M